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12 Essential Work from Home Trends & Predictions for 2020/2021 You Should Know

Category: B2B News

Due to the recent COVID-19 pandemic, many employees were forced to work from home. However, it allowed companies to see the benefits of having flexible workplace policies. Similarly, employees are enjoying work from home trends and benefits that improve their productivity. You probably want to consider working remotely permanently.

Whether you want to embrace telecommuting full time or work in a hybrid schedule, you will be affected by the future trends in working remotely.

In this article, we will explore predictions that will significantly affect the telecommuting industry. This way, it’s easier for you to keep up with the changes from innovative remote work tools as well as shifts in workplace culture. That said, below are the work from home trends and predictions that you should expect in 2020.

work from home predictions

In the last two years, about 35.7 million workers have started working remotely[1]. That’s about 24.8% of total workers in the United States. Now, because of the coronavirus outbreak, many companies have asked some of their employees to work from home. This is especially true in the technology sector with popular companies, such as Airbnb, Twitter, Apple, and Google leading the charge.

Of course, in these extraordinary times, this is expected. But when normalcy was around, and when it returns, the increasing demand for work from home options[2] seems to stem from two catalysts: (1) living cost in the metro with a high density of knowledgeable workers, and (2) technology has allowed for remote collaboration.

Working From Home: Motivations and Concerns

So, why go to the office to do things that you can otherwise accomplish at home? Is going to the office just to let your boss know that you are working? Wouldn’t he figure that out with your output? These are the common rhetorical questions that employees pushing for the work from home setups bring up. Today, workers demand flexibility[3]. They want a great work-life balance. And, it is commonly believed that when you have a good work-life balance, you become more productive at work. This is, at least, the selling point for remote work arrangements.

Source: OWLLabs, 2019

However, for companies, it is quite hard to manage remote work operations. There are a lot of things to set up. New protocols need to be established. And, adopting digital tools is not easy work. Some technical training is required, along with a shift in culture. In fact, 69% of remote managers[4] are concerned that productivity will be reduced even though they have been trained for remote work supervision. This is just one of the many worries.

Today, many companies and even government agencies around the world struggle to make telecommuting work well. But, as the recent coronavirus outbreak became a pandemic, many have turned to work from home setups to keep the wheels spinning.

1. Increasing Demand for Work from Home Options

For employees, the work from home arrangement has many benefits. However, you can summarize these in one word: savings. For employees, they can save time not commuting, save on their gas money or Uber fares, save on clothes and laundry from not dressing up, and save money from not eating out, among others. Essentially, telecommuting professionals can just roll out of bed and get to work on their desks (or work in bed). For many, this is more convenient and, hence, less stressful.

These are outstanding financial incentives for work from home setups. However, there are other personal and wellness benefits of working remotely[5] as well. One, employees can spend more time with their families at home. Two, they can start eating healthier by having more time to cook. And they will have more time to exercise. Watercooler breaks can turn into exercise sessions. Commuting time can turn into meal planning and cooking. They can even have more time for their pets (if they have them).

In one Linkedin survey, it was found that 82% of workers want to work from home[6] at least once a week. Also, 57% want to work from home at least three days a week. This desire for remote work arrangements is more evident in the tech sector. Now that many businesses made at least some of their employees work from home makes us wonder whether this will be the new normal even after the pandemic. If we follow the trend, we believe that more workers will demand work from home arrangements in the future. Many feel that this is the tipping point towards the future of work.

Demand for Remote Work

Key Takeaways

  • Work from home arrangements allow workers to save time and money from commuting, eating out, and laundry.
  • There are other personal benefits from remote setups. These include more time with families and other mental health benefits.
  • As the cost of living rises, knowledge workers, especially in the technology sector, will likely demand these options even after the pandemic.

2. Companies Encouraging Work from Home

Companies that encourage work from home[7] can also save more money. So, it is understandable that some encouraged telecommuting even before the pandemic started. This is because there are obvious benefits.

Firstly, the depreciation costs of office equipment will decrease. Secondly, the use of office materials like paper, thumbtacks, pencils, and the like will also lessen. Put simply; overhead costs can go down. Thanks to the rise of digital tools and systems, many companies can afford to offer an employee remote job options for a few days in a month.

As mentioned, the operating cost of companies is the main reason for allowing for telecommuting. For instance, one Chinese travel agency with 16,000 employees had a small group of their contact center staff to work from home.  They found that employees seem to work more and quit less. When employees were asked if they were happy with their jobs, they answered in the affirmative. Plus, the company saved more than a whopping $1,000 per employee. This is thanks to the company reducing its office space. However, many complained because of loneliness[8].

This is because work from home setups are not for everyone. Naturally, it isn’t really for field workers. But for knowledge workers in tech, finances, and even education, it can work. Of course, you should expect a few hiccups along the way. But, rising personal and company costs will likely help push the telecommuting culture to become popular even after the pandemic.

Key Takeaways

  • Companies can save overhead costs when they adopt flexible workplace arrangements for at least some of their workers.
  • Not all jobs are best done remotely. There will be jobs that need to be done on-site like for repair techs. However, companies can provide work from home options like a day or half a day for repair techs to work on their reports.
  • Some issues will arise when adopting remote work setups. Technology can solve it, but there will be birth pains. Also, setting up these arrangements is not free. Digital tools and training have price tags too.

3. The Rise of Coworking Spaces

Coworking spaces were described as sleeping giants[9] back then. Now, boosters and insiders say that it is finally awake. The rise of coworking spaces isn’t just something of scale but also in terms of variance. The rise of niche spaces became prominent. This includes the niche of women-only spaces and even luxury ones. The industry is even predicted by experts to have hospitality as a big buzzword for the coming years. It seems that the industry will be transcended by it.

Also, the industry is taking a step toward health and wellness. This doesn’t just cover physical health options like gym equipment but also policies and activities for your mental health. There are sharing and learning sessions for workers that are under the care of these establishments.

We believe, in line with the experts of this industry, that coworking spaces will see a more significant boom in the future. More real estate investments will be made, and more companies will be put up to cater to this need. Experts even believe that even if (or when) a recession hits, the coworking industry will continue to prosper[10]. Also, the very next recession could push the industry to new heights.

Source: Statista

Key Takeaways

  • More and more coworking spaces are being put up to cater to remote workers. Also, some are getting specialized. Thus, this creates new niches in the industry.
  • Hospitality is the new and future buzzword for the coworking industry. More facilities and activities will come about not only to provide comfort but also wellness. These include mental health-friendly activities and policies.
  • Even when a recession hits (considering the novel coronavirus pandemic), experts believe that coworking spaces will continue to thrive. The industry is expected to grow in the next five to ten years.

4. Indoor Activity and Work from Home Apps Downloads Rising

Recently, because of the pandemic, Apple released its top apps[11] for working and learning at home. These included apps for keeping in touch with your loved ones like Snapchat and Houseparty. It also includes apps for browsing news, home workouts, meditation, yoga, and even cooking ones. In this time of the pandemic, we are surely going to rely on apps to get us entertained. Most importantly, we are going to rely on some to comply with our work duties.

Communication apps such as Slack and Zoom have been downloaded by more and more people since the mass quarantine started. This also goes for many collaboration programs. Plus, more and more companies and government agencies have to switch to digital platforms to keep their activities going. For instance, Microsoft Office 365 is now being used more by government agencies.

Google Classroom and other LMS software providers have also accrued more users. This is a big part of our remote work trends 2020 so far. However, we think that this trend will continue even after the outbreak is contained (we are on the optimistic side here).

A big possibility is that when people kind of get used to using these apps and become productive while working from home,  the usage will spill out when things get back to normal. Because why migrate out of them again? Why stop on-premise files and their cloud copies form syncing? When normal comes back, the options to work remotely and to keep working at home after work hours (for workaholics out there) will remain. And, given that employees will be used to remote productive work, work from home arrangements will likely see an increase too. As a result, we would bet that more remote work solutions will get more downloads as well. It’s a snowball effect.

Key Takeaways

  • Stay-at-home applications for exercise, learning, and work were rising before the pandemic. Experts expect that downloads will continue to rise even after the pandemic. This is especially so when telecommuting setups increase with the pandemic as a catalyst.
  • With the rise of downloads, we expect that more and more software will be developed and companies to be put up to cater to specific needs. These include digital transformation consultant firms and the like.
  • More hybrid technology architecture will be set up by firms to support both on-premise and remote work.

Most Popular Remote Work Software

  1. This comprehensive project management tool is flexible enough to be used to manage workflows in different business processes from HR to CRM and from content creation to SEO. Learn more about it in our review.
  2. PandaDoc. This top document management solution allows users to create, send, and share documents online. And, it enables them to place legally-binding signatures for faster paperless transactions. Check out our official PandaDoc review.
  3. Zoom. If you need video conferencing capabilities that range from webinars and online courses to simple virtual meetings, Zoom is a great option. It has an easy-to-use interface and is complete with messaging and chat. Find out more about it in our Zoom review.
  4. Slack. This is a popular easy to use chat platform for professionals. It is complete with file sharing features, channels, and has great integrations. See what more it can do here in our Slack review.
  5. Time Doctor. If you worry about tracking remote and remote employee work hours, Time Doctor is a good option. You can easily track their work hours and even get reports for potential poor time use. Also, you can choose to take screenshots of what they are doing while on paid time. Our Time Doctor review will give you a rundown of all its important features.

5. Working from Home To Earn More

In the industry, some have regular work who still get an additional job or project for extra pay.  These jobs include both outcome-based ones and timed-ones. They range from taking surveys, watching videos, and many more. And, of course, some are not so respectable in some sense, especially the ones that are involved with internet advertising. However, legitimate projects like making PowerPoint presentations, copywriting, editing, video editing, and the likes abound on the net.

People get projects and actual jobs from marketplaces like Upwork and Fiverr. Many people with regular non-remote work often opt to find extra gigs or another job from these marketplaces. There are even those who have multiple freelance jobs. And, many freelancers find multiple clients for extra pay.

In this economy, and with the power of technology, getting access to work from home jobs is quite apt and almost too easy. All you need is to go to freelancer marketplaces online, fill out a profile, spruce it up a bit, create a stunning portfolio, and off you go. Of course, competition is fierce. One long term trend you will notice in this industry is the ongoing price war between freelancers. This seems to negatively affect new freelancers. But, when you show you have great work and potential, you will be sought out by many clients.

Source: Census Bureau

Key Takeaways

  • There are many freelance projects available on the Internet, thanks to job and freelancer marketplaces. And, even employees with regular on-site jobs can take advantage of these to earn extra money.
  • Competition to get clients on these platforms is quite fierce. Price wars are always the norm. Thus, you have to work on how to put your best foot forward.
  • Also, competition in popular job marketplaces is international. This makes competition tighter. Other countries may have talents that can rival US homegrown ones. But, they have a lower asking price for their services.

6. Work from Home, A Jumpstart For Startups

Telecommuting is a startup generating activity. We mean this in two ways. First, these arrangements can help startups get cheaper professional labor and save on overhead costs.  Secondly, many freelancers have eventually created their startups when their clients’ needs expand or when they get more clients.

Companies Outsource Their Troubles

In the first case, startup businesses always find it hard to find their desired capital and the right people for their jobs. Also, new business owners don’t have the slightest idea of HR-related laws and regulations. One way to hit all these three birds with one stone is to outsource employees from freelance marketplaces. In this way, they can save money as the rates will be cheaper than on-premise employees. Plus, there will be no overhead cost.

Furthermore, freelance markets like Fiverr and Upwork connect startups with high-value freelance professionals. So, it is highly likely that you can find the people that would match your requirements and maybe even exceed them. Moreover, new business owners can bypass the worries of employment laws and regulations. The online marketplace takes care of it all.  So, we expect this trend to continue in the future.

Work from Home Professionals Become Business Owners

Also, many freelance professionals with such arrangements find success in creating startups. For instance, freelancers, like video creators, have started full-blown outfits out of doing freelance work at the beginning. Another perfect startup type spouting out from freelancing gigs are contact centers. This trend is caused by the growth of business clients with the help of freelance professionals. As they grow, they also need more workforce and services from their outsourced employees. The usual next step is to have these freelancers pool in together a team to provide the same service at a larger scale.

Out of these comes the idea of just building your firm for freelancers.  As they developed and realized their potential to provide greater value as a business owner with a company, they add to the number of businesses generated in the world.

Key Takeaways

  • Online job marketplaces are great ways for startups to save on overhead and salary costs. Professionals and freelancers on these platforms offer significantly lower rates than those that have to commute and come in for work.
  • Startups can outsource their worries like for legal and payment processing services to these platforms.
  • Many remote professionals have found their way into being business owners. With skills accrued from taking on different jobs from clients, they can now expand their one-person operation into managing teams of people to offer the same service at a bigger scale.

7. Content Creators Will Dominate Work from Home

In today’s world, consumer markets are online-heavy. So, companies want their brands to be more visible online. This includes their ads, logos, media, and, most importantly, content. As many digital marketers know, content is king.  It has been, and it is likely going to stay for a very, very long while. Content is what people consume from news to videos. And, it is all online. Thus, content creators don’t have to go to any office to work. And, talented ones are the ones that brands need.

When we say content creators, we mean it in the broadest sense possible. These include video editors, graphic artists, writers, app creators, and even the ones that strategize for content. So, marketing professionals, including SEO specialists, coders, and user experience designers, are included too. Brands will need more and more people that have talents for these. And, as most of the work required for these jobs can be done remotely (and at home), we predict that there will be more content creators in the future.

Moreover, as content creators and digital marketing professionals know the ins-and-outs of improving online visibility and engagement. It is also likely that more of these workers will venture into business. And, as many are used to working from home, these businesses will then create more jobs. Also, a good majority of these jobs are likely going to be remote jobs as well.

top senior content marketing skills

Key Takeaways

  • Quarantine or not, people around the world consume internet content not only for entertainment but also to learn about products and companies. And, brands use content marketing strategies to get more visibility and engagement online.
  • The demand of companies for good content creators will likely increase shortly. These include professionals that help strategize and manage content.
  • Most tasks for these jobs can be done from the comfort of one’s home. We believe that professionals involved in content creation will dominate the industry share in the future.

8. Improved Diversity and Inclusivity in Teams

Diversity and inclusivity have been hot topics among companies, especially in the IT sector, for years now. So much so that businesses that fail to catch up with the modern cultural shift have suffered significant damages in their reputation. For example, several public backlashes led Uber to commit to a three-year goal of diversifying its members[12].

Organizations have begun to take various recruitment initiatives in hiring people from different backgrounds. That includes opening their ranks to remote workers. Because they are no longer bound by geographical limitations, companies can now hire the best talents regardless of their gender, ethnicity, or political beliefs.

According to a Glassdoor study, employers worldwide are realizing the importance of diversity within their companies[13]. As such, they are now investing in executives that will focus on developing and maintaining diversity and inclusivity. Consequently, remote workers are now considered great talent pools by D&I recruiters. A survey by IWG further supports the reports, which shows that around 69% of American businesses now offer flexible workplace policies[14]. The changing attitude towards inclusivity is encouraging companies to explore modern ways of working, such as telecommuting.

parents working from home

Key Takeaways

  • Companies with work from home opportunities hire talents regardless of their location, gender, and ethnicity.
  • Remote workers are becoming a viable pool of skilled employees.
  • Flexible workplace policies provide opportunities for applicants not traditionally hired by companies such as those with disabilities or those located in another country.

9. Remote Work is the New Retirement

Working remotely is not exclusive to Millenials and Gen Z, as Baby Boomers are reentering the workforce through telecommuting. Around 45% of Baby Boomers have no retirement savings at all[15], and only about 55% have some funds in their bank accounts. With the increasing living costs in many cities in the world, many are choosing to work again or stay in their companies instead of retiring. Even those with enough funds to retire are choosing to delay it.

Working from home offers retirees the flexibility that an in-office position may be unable to provide. They are now less interested in advancing their careers. But, they want to keep themselves active without the stress of commuting or dressing up for the office. So, many at this age group work part-time remotely.

Besides, Baby Boomers already know the basics of using most technologies[16], such as laptops, social media, and productivity software. They just need a quick training or online course to improve their tech skills.

This also allows companies to diversify their teams, especially in areas where experience is needed. Baby Boomers can be paired up with Gen Z workers to create a two-way mentorship relationship.

Key Takeaways

  • Baby Boomers are reentering the workforce through remote work opportunities.
  • Telecommuting allows retirees to keep up with the increasing living costs without the stress of going to the office.
  • Hybrid teams allow Gen Z and Baby Boomer employees to work together and mentor each other.

10. Virtual Reality and Holograms for Better Virtual Meetings

Virtual reality (VR) and augmented reality (AR) are currently taking over the entertainment and gaming industry. In the United States alone, the VR market is expected to earn about $4.3 million in 2020[17]. Furthermore, experts are expecting significant growth within the next five years, with up to 9.3 million in revenue by 2025. Hologram technology is following the same trends as well.

It would be unsurprising to see immersive technologies such as AR, VR, and XR in remote work, especially in collaboration and communication applications. In the next few years, you may be able to pop into your immersive display and meet with your colleagues instead of using videoconferencing. Moreover, this technology can improve your overall workflow. It can replace monitors with new immersive displays where you can gather, create, manipulate, and analyze data in new and exciting ways.

Similarly, there are existing hologram applications[18] already in the entertainment industry, the engineering field, and similar lines of work. That means it is possible to have holographic meetings soon. Remote workers can join their in-office counterparts beyond the confines of a monitor. This makes brainstorming and collaboration much easier and faster. While more studies are required to achieve complete holographic representations, you can expect various forms of such technology in different consumer devices in just a few years.

Key Takeaways

  • Innovations in virtual reality and hologram technology will have a significant effect on how telecommuters work.
  • VR technology can improve meetings and workflows by providing virtual presence and better user interfaces.
  • Holograms can help remote workers collaborate and communicate with their colleagues in the office using various media presence.

11. Remote Work Will Reduce Environmental Impact

By staying at home, employees can save the environment in many ways. For example, telecommuters significantly reduce the energy spent on driving and commuting. Also, they reduce the following pollutants produced during traffic:

  • Air pollution stemming from dust particles and vehicles
  • Oil and fuel consumption
  • Water pollution from chemicals used on cars and other transportations

TelCoa reports that 74 million gallons of gas could be saved[19] if 32 million Americans who could work from home do so at least once a week. This hybrid working set-up alone can prevent tons of carbon emissions, which can help curb the effects of climate change. The good news is the number of telecommuters is steadily increasing each year. In 2020, 4.7 million employees in the US are working from home full-time[20], which is a significant uptrend from 2015’s 3.9 million remote workers.

Furthermore, working in your home office significantly impacts your overall annual energy usage. The Consumer Electronics Association (CEA) considers telecommuting as a significant part of the climate change solution. Their research shows that about 9 to 14 billion kilowatt-hours of energy are saved each year[21] when electronics are used to telecommute.

Key Takeaways

  • Working from home helps save the environment by reducing pollutants produced when commuting or driving to and from the office.
  • Tons of gas and fuel can be saved if a significant number of employees are given a chance to work from home, even for just one day a week.
  • Using electronic devices to work from home saves billions of kilowatt-hours of energy each year.

12. Rising Mental Health Issues Among Remote Workers

The rise of remote working is also highlighting various mental issues experienced by work from home employees. In 2019, Buffer reported that out of the thousands of telecommuters surveyed, about 49% said wellness is one of the biggest struggles[22] when working out of the office.

A remote employee has a significantly different lifestyle than someone who goes to the office. While it is freeing to step away from the confines of the cubicle to the comfort of one’s couch, it can be detrimental to someone’s mental health in the long run. Dr. Amy Cirbus, Ph.D. of Talkspace, noted that remote workers experience anxiety and depression[23] more than their office-based counterparts.

The isolation and loneliness contribute significantly to various mental problems among remote employees. Additionally, job stability and performance cause anxiety and insecurity among these workers. All these may result in irritation, sadness, fatigue, and a feeling of disconnection. Some even report insomnia and lack of focus.

While there are current conversations about the mental and physical issues experienced by remote employees, major changes in health care policies are not yet happening as of the moment. Many health premiums do not cover mental health issues yet, so the burden of paying for such medical bills lies with the workers themselves at least for now.

burnt out US tech workers

Key Takeaways

  • Wellness-related issues are one of the top concerns among telecommuters.
  • Anxiety and depression are much more common among remote employees that their colleagues in the office.
  • Mental health issues lead to physical problems such as insomnia and lack of focus, which can further affect a remote employee’s performance.

Is Work from Home the Future of Work?

Even before the novel coronavirus outbreak, many feel that work from home will be part of the future of work. But, as companies are forced to have flexible arrangements, more employees and business owners have experienced first-hand the best things working remotely has to offer. Even LinkedIn CEO Jeff Weiner[24] expressed his intention of continuing to work from home even when things go back to normal.

But again, it is not for everyone. It is not for all kinds of jobs. Also, many who work from home feel pretty lonely. This is especially when they live alone. However, with technology and the rise of coworking spaces, we can bet that there will always be places where people can fulfill some of their social needs.

We think telecommuting will be a big part of the future of work. It’s not going to be for everyone. But, it is likely to stay and grow. So, be sure you get up to speed with remote work tools, tips, and best practices. It is time to future proof your job and business. And it is time to use our remote arrangements to better our physical and mental healths.

Are you an advocate of remote work? Do you have anything to say about our work from home trends 2020 roundup? Sound off in the comments section below. If you want to learn more about this topic, we highly recommend that you check out our guide on how to work remotely as well.



  2. ^Will Remote Work Become The New Normal?
  3. ^Why remote work is becoming more popular
  4. ^State of Remote Work 2019
  5. ^How Remote Year Is Helping Remote Workers Work from Anywhere
  6. ^The Future of Work Could Be At Home
  7. ^How HubSpot Is Building Remote Work Into Its Company Culture
  8. ^The Coronavirus Is Creating a Huge, Stressful Experiment in Working From Home
  9. ^Coworking Megatrend Predictions for 2019
  10. ^Coworking Megatrend Predictions for 2020
  11. ^Apps for Working and Learning at Home
  12. ^Uber finally sets diversity, inclusion and equity goals
  13. ^Increasing Investment in Diversity & Inclusion: Evidence From the Growing Job Market
  15. ^Are We in a Baby Boomer Retirement Crisis?
  16. ^Remote Work in 2019: What the Trends, Insights, and Predictions Sa
  17. ^Virtual reality (VR) market revenue in the United States from 2014 to 2025
  18. ^10 Best Real World Applications of Hologram Technology
  19. ^Save the Environment by Working From Home
  20. ^Remote Work Statistics: Shifting Norms and Expectations
  21. ^What’s the Payoff? How Sustainability Practices Change the World
  22. ^State Of Remote Work
  23. ^Are Home Offices Fueling A Mental Health Crisis?
  24. ^LinkedIn CEO Jeff Weiner


Nestor Gilbert

By Nestor Gilbert

Senior writer for FinancesOnline. If he is not writing about the booming SaaS and B2B industry, with special focus on developments in CRM and business intelligence software spaces, he is editing manuscripts for aspiring and veteran authors. He has compiled years of experience editing book titles and writing for popular marketing and technical publications.

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