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20 Best POS Systems for Restaurants: Comparison of 2019 Solutions

Category: B2B News
What is the best POS system for restaurants?

The best POS system for restaurants is Toast POS, a reasonably priced, full-featured point-of-sale platform that provides all the order and payment processing you expect from such applications, with additional capabilities to help you operate your restaurant optimally. Toast POS syncs both front and back of your establishment so guests get their seats and orders quickly, while ensuring orders reach the back part promptly so table turn is optimized for each arriving customers. The application’s payment handling is amazingly convenient, making it possible to split checks, while inventory is always matched with orders so you get ample time to replenish dwindling ingredients and other stocks.

A capable POS application is the difference between a busy restaurant that looks more like an open market than a cozy establishment where clients can relax while peacefully enjoying their preferred orders for the day. Aside from reducing the number of waiters and other staff to take care of orders, seating customers, and making sure the food arrives at the right table and on time, POS systems eliminate the complications of handling any number of floor orders and a fast-dwindling inventory. How often do restaurants have to gray out certain menus on the list for unavailability because of lack of certain ingredients? POS software does away with the embarrassment and inconvenience, while the best of them keep track of repeat customers and give them the rewards they deserve no matter if they’re switching branches of your restaurant.

In this article, you’ll read about what we think are the 20 best POS systems for restaurants in the market today based on core features, restaurant management tools, ease of use and more.

There are more Americans eating out than cooking at home today. And the trend isn’t slacking off for the next few years, or so it seems based on the US Census Bureau Data. That’s good news for restaurant owners. Technology can further fuel this growth by improving how things are run behind the counter.

Source: US Census Bureau Data

Many of the leading POS-based restaurant management systems have a combination of useful functions. It’s best to choose a solution with solid POS and back-office and front-end features, then work your way to adding more functions, where necessary.

Best POS restaurant management solutions

1. Toast POS

toast dashboard example

Toast POS is one of the few providers of an Android POS system, which is said to be more suitable for restaurants due to the flexibility and affordability of the Android infrastructure. Android devices offer more options, provide faster software updates and have more customization options than iPad. The software caters to quick service and full service with a configurable toolset for nightclubs, pizzerias, bars, and chains in the United States. Users can turn to the huge Toast community to share or receive best practice tips. The vendor offers a comprehensive look at its features. You can easily sign up for a Toast free demo here.

Toast POS

An award given to products our B2B experts find especially valuable for companies

Toast POS won our Expert's Choice Award for 2018

Our score
9.5
User satisfaction
98%

More than a POS system, Toast POS provides a comprehensive restaurant management system that streamlines front-end and back-office processes. It also integrates CRM to help you nurture customer loyalty. Overall, Toast POS can enhance staff efficiency, reduce costs and improve customer service.

For one, servers can split menu items and bills among customers. The system can also send alerts to service when the order is ready. Likewise, servers can take orders on the fly. Using a system-enabled Android tablet, servers can process payments, print receipt or send it via email at tableside.

Customizing the menu is also easy. You can set time-specific menu pricing, for instance, during happy hours, or configure different menu sets for online and offline customers. You can also set up menus for different subgroups.

Other main functions include customer management, staff performance tracking, product mix reports to identify your best-sellers and a kiosk system for digital ordering at restaurants

What makes Toast POS unique?

  1. Supports multiple check options.
  2. Among a few end-to-end restaurant management systems that support Android for tableside management
  3. Provides a subscription-based pricing model based on the core software and also offers add-on modules such as loyalty programs, online ordering, and physical and digital gift cards
  4. Offers bundled hardware with a one-time pricing option.
  5. Provides options to automate loyalty and discount program process flows
  6. Allows sending of daily email digests on key performance indicators to help owners and managers track staff performance and kitchen efficiency.

2. Sapaad

sapaad dashboard example

Sapaad is cloud-based, easy to set up and easy to use point-of-sale software that accommodates multiple franchises and branches.

It provides recipe management and food costing, purchase management, stock management and inventory along with powerful reporting capability. With its recipe management, you can set ingredients as you see fit and instantly see the effects of each change on the cost of your menu items.

Its purchase management feature lets you tweak purchase orders and receive goods against invoices conveniently. You may also manage supplier database, generate conversion measurement units across ingredients, track ingredient and finished good costs.

The vendor has an appealing free trial where you can tinker with the features at no cost. You can sign up for the Sapaad free trial here.

What makes Sapaad unique?

  1. A Delivery Assistant mobile app synchronizes your POS with your driver’s mobile phone. This gives you effective communication with your delivery drivers even during the busiest of hours.
  2. A fully-featured, integrated call center module allows you to set up a central call center and have agents take orders for all your locations.
  3. Boost customer engagement by building a comprehensive customer database with customer insights including contact information, order history, preferences, and more. This empowers your order-taking staff, boosting the quality of your customer engagement.
  4. Tracking home deliveries in real time allows you to monitor every stage of your home delivery process and optimize overall efficiency.

3. A&B POS

A&B POS dashboard example

A&B POS is a full-featured point-of-sale solution that provides simple but powerful functionalities in terms of taking orders, providing discounts and tips, managing inventory, and generating daily reports for insights on your business.

A&B POS gives you detailed reports on sales and transaction trends along with enhanced sales, financial, employee and reports all via the cloud on any web-browser and devices.

The solution helps you free up staff so they can focus on providing quality service to your customers. Aside from streamlining your operations and providing excellent guest experience, A&B POS lets you train new employees easily via easy-to-grasp ordering and payment procedures.

You can sign up for an A&B free trial here.

What makes A&B POS unique?

  1. On cloud business intelligence.
  2. Its built-in technologies and features are not only simple and flexible but also powerful; for example, clickable tickets that you can transfer, split or combine.
  3. Its interactive dashboard easily allows you to schedule employee tasks and assignments, keep tab of sales and orders.
  4. Simplified and secure payments support Europay, Mastercard and Visa via EMV.
  5. Its Quick Card program gives you a one-stop “starter” gift card solution to reinforce customer loyalty. The card can be used as a promotional card, prepaid card, rewards card for employees, or as an incentive for customers.

4. Cybersys POS

cybersys dashboard example

For around USD 194 per month of annual subscription, no hidden fees, you can have the powerful Cybersys POS software that you can use for any number of users and register for each location of your business. Your subscription entitles you to an intuitive point-of-sale application that works just as well with your desktop system or any iOS or Android device, including printing of receipt.

Cybersys POS supports EMV chip card readers with EVO, Mercury/Vantiv, Worldpay and First Data among others, as well as the Magtek 21040108 card reader, to give you multiple payment options. Mobile credit card readers, barcode scanners, label printers or papers, and gift cards are also supported for more flexibility. Digital signature capture is supported through Topaz SigLite T-S460-HSB Wired Signature Terminalon via Windows.

Cybersys POS supports 12 major languages, which should let you operate the software using the native language you are more familiar with. Real-time inventory management should ensure you don’t run out of stock and compromise customer reception to your business, while API support should let you integrate with third-party applications as you require them.

Cybersys POS shouldn’t get your staff in a bind operating it, but just the same the vendor offers a strong 24/7 online and phone support for any contingency. When you want to gauge the productivity and performance of staff and business, the application gives you the analytic and reporting tool to conduct it.

You can sign up for a Cybersys POS free trial here.

What makes Cybersys POS unique?

  1. Multiple locations made easy. Setting up Cybersys POS is a straightforward process, with your list of customers, suppliers, or gift cards easily transferred from one store to the next.
  2. Support for multiple languages. Cybersys POS currently supports 12 major languages to make manning your storefronts smoother through use of a more familiar language.
  3. Convenient payment options. Cybersys POS lets you customize your payment methods. Cash, credit cards, checks, gift cards are supported.
  4. Flexible data management. You can opt to store and manage your data through a cloud solution or you simply save them in your existing system.
  5. Convenient currency handling. The application lets you accept any denomination preferred by your customer via a currency conversion tool.

5. TouchBistro

touchbistro dashboard example

TouchBistro is one of the most used and popular iPad-based POS systems, which caters to both quick service and full-service business of any size. It fits the processes and dynamics of restaurants, cafes, and nightclubs, as well as food trucks, bakeries and fast casual. The tableside POS enables staff to serve customers efficiently from showcasing the menu to order taking and to checkout and payment. The vendor offers a great free trial plan for those who’d like to try out the key features of the product first. 

After testing dozens of POS systems we found TouchBistro a top-of-the-line EMV-compliant system that also integrates an end-to-end restaurant management system. We highly recommend TouchBistro as a key tool to grow your business by improving service, providing insights for better business decisions and, overall, increasing sales. Aside from tableside service efficiency, the system helps you with staff management and scheduling, menu management and inventory management using iPad-accessible tools.

Its POS features help you transact faster while reducing manual error and increasing dining-counter-kitchen coordination with in-app communications. The software integrates various payment options for efficient receipt and expense management. It’s also quick to generate transactional reports like payment and refund totals, detailed credit card refund and detailed credit card reporting. The system also accommodates gift cards and loyalty deals.

Furthermore, TouchBistro provides versatile admin controls and customization tools. Menu items can be assigned to multiple ticket printers. You can also hide menu categories for breakfast, lunch and dinner or remove instantly unavailable items.

Similarly, you have full security control of the system. Manage role and permissions, for instance, to restrict access to transactions or set alerts for reopened bill history or unsent items.

Aside from POS features, TouchBistro has robust reporting and remote management. You can save a lot of time from report preparation via CSV export or by using the custom templates for weekly, monthly or annual reporting. Reporting features include sales snapshots, void reports by employee, detailed credit card payment reports and detailed shift reports. The system is also integrated with accounting functions, such as CFDI support, tax reports, and Bevintel reports.

What makes TouchBistro unique?

  1. Flexible menu display: hide items or categories; add/edit items with full descriptions; remove out-of-stock items; and different menu views (images, color-coded and list)
  2. iPad POS system allows your staff to manage orders, accept payments and split bills at tableside, greatly increasing service efficiency
  3. Wide range of POS tools specific to the unique needs of quick service and full-service businesses
  4. Wide array of payment partners including PayPal, Square, Apple, and Xero
  5. Comprehensive feature set beyond POS system, including sales reports, accounting, staff management, and inventory management
  6. Rich customization toolset for menu management, security control, floorplan, taxation, cashier workflows, payments
  7. Sales features provide an overview of a detailed look on your restaurant’s operations
  8. Staff management features cover various aspects of daily employee workflows such as clock-in/clock-out, section assignments and hourly wage calculations

6. Lavu

lavu dashboard example

Lavu is a popular mobile point-of-sale system that is designed to cater to bars and restaurants. This solution runs on iPad devices and eliminates issues associated with vague sales data, order confusion, and lagging service, among others.

Lavu empowers restaurant owners with full control over their operations and enables staff to maintain top-notch customer support standards. The platform makes this possible with its simple-to-use interface, central data hubs, and ability to streamline processes.

Lavu offers a number of features that allow customization of menu layouts, easier staff training, and quicker order taking. Apart from benefitting restaurant operations, the software enables a range of HR functions including the optimization of onboarding processes and employee training.

What makes Lavu unique?

  1. The software processes payments in multiple ways including accepting magnetic stripe cards and chip cards as well as contactless payment methods like Apple Pay-all from a single device. This simplifies the payment process for both customers and establishments.
  2. Lavu utilizes advanced restaurant hardware and technology that include self-serve kiosks and digital menu boards, which make transacting and order taking quicker and more convenient.
  3. The software streamlines the process of ordering and payment as well as back-of-the-house and front-of-the-house communications to help businesses save costs and boost earnings.
  4. Lavu offers an open API that companies can use to customize the platform to their needs and integrate with leading third-party applications.
  5. The product enables establishments to speed up their processes and reduce waiting times. This improves the customer experience and satisfaction, creating loyalty and leading to repeat customers.
  6. Lavu improves employee onboarding and training processes, allowing enterprises to quickly boost their workforce if needed.

7. Vend

vend dashboard example

Vend is a modern POS system that fully supports online stores and businesses or a physical brick-and-mortar storefront with robust support for receipt printers, cash drawers and barcode scanners. The software is aesthetically pleasing and intuitive, so even users who are not technologically proficient should be able to operate it in no time.

Its loyalty module also serves as a powerful customer contact management system, which lets you bring any customer profile or supplier information anywhere and create custom marketing program for any of them to boost your sales. As an application in tune with the modern ways of doing business, Vend works for your ecommerce business just as well as it would with your physical store, and you can sync your data both ways, creating a unified business.

Vend supports PayPal, all major credit and debit cards, cash, checks and gift cards, as well as Square and Worldpay among others. Since it’s a cloud-based application, the inventory works for any number of stores you might have, giving you an updated information about your stock levels and act on any of them accordingly. All these features and benefits are yours for a reasonable, USD 49 if you go for an annual subscription, though the vendor offers other pricing schemes for you to choose from.

What makes Vend unique?

  1. Outstanding support. Behind the powerful Vend POS software is an award-winning support with staff sure to win you over with their friendly approach to provide you expert assistance 24/7.
  2. Powerful API and integration capability. You can opt to give more muscle to an already comprehensive POS solution by connecting Vend with third-party applications like Shopify or Xero. This should let you automate more processes and workflows to make running your business easier, no matter how many branches you operate.
  3. See the numbers that matter. At the end of the day, you want to know if your business is making money or taking losses. Vend comes with a powerful analytic and reporting tool to give you the numbers that are crucial to keeping your business healthy.
  4. Engage customers and boost sales. Your loyalty program doubles as a business builder with customer profiles from which to design incentives to keep them coming back to your business.
  5. Manage products like never before. From prices, discounts, to stock levels, your POS system keeps you aware of critical movements to inform your next moves to deal better with the competition.

8. Square POS

square post dashboard example

With support for Windows, Mac, Android, and iOS, Square POS handles and manages payments, issues digital receipts, provides inventory status updates reports—all essential and outstanding POS capabilities in an easy-to-use interface accessible through multiple devices. You can try its features even if you’re not yet ready to commit to a plan.

Upon receiving a Square Chip Card Reader free of charge, customers are charged with flat rates. For keyed-in transactions, customers pay 3.5% transaction cost plus $0.15. Customers who personally use their card to dip, tap, and swipe, they pay slightly lower transaction fees (2.75%). Over the phone and online transactions are charged higher because of the higher risk of fraud.

Square POS features printable sales reports, receipt printer support, barcode scanner support, digital receipts via SMS or email, adjustable taxes, tipping by percentage or custom amount, full and partial refunds and customer signature capture among others.

Square POS also sells Square Stand, an iPad contactless and chip stand that allows contactless payments as well as chip cards, NFC and magstripe. Vendors can update over the air to make sure it stays current with the latest version of Apple Pay or Google Pay for hassle-free payments.

What makes Square POS unique?

  1. Small businesses will appreciate the savings from turning mobile devices into a POS without the need for extra hardware.
  2. Transparency through flat rates. Square POS charges the same rates for each transaction, so customers know what they are getting from the start.
  3. All Square POS customers are covered by chargeback protection for up to $250 per month. They only have to provide documentation and respond within seven days of alert.
  4. Square POS provides an ecommerce API that allows developers to integrate Square POS with other systems like Zen POS or TouchBistro.
  5. Reporting capabilities are conveniently easy to navigate, especially useful when filing for taxes.
  6. Cash management works seamlessly, allowing fast turnaround with deposits even for offsite payments.

9. Miva Merchant

miva merchant dashboard example

Miva Merchant is complete ecommerce solution that provides online retailers not only payment tools through a shopping cart platform but also the support of active promotion systems, product visual enhancers and a helpful knowledge base to drive the success of your business. It actively helps you minimize cart abandonment with timely solution suggestions based on best practices.

Miva Merchant places customer experience at the top of your priorities, with rich landing pages and product visuals to create a pleasing experience for them. The software works well with Google Shopping and other marketing platforms. A logic-based engine helps you create more attractive pricing schemes and other loyalty incentives.

Products displayed via Miva Merchant are not only visually stunning, they are also smartly connected with related items to allow you to cross-sell and upsell to ensure your inventory moves quickly.

What makes Miva Merchant unique?

  1. Sell like no one else does. Miva Merchant combines appealing promos, visual elements and reliable shopping cart features to give you all the advantage against your competition.
  2. Drive more converts. By combining arresting content that helps customer learn more while enjoying the experience, you create a strong brand recall to increase your customer base.
  3. Form meets function. Stunning design elements are supported by an interface that lets you control all pricing and payment schemes through streamlined processes.
  4. Multiple tools to keep customers loyal. A comprehensive suite of referral and incentive programs, automated reordering platform, email marketing and other third-party integration ensure a level of scalability to ensure you can meet any expanding business trajectory.
  5. Leverage personalized ecommerce. Customers are getting smarter with their purchase decisions. Miva Merchant ensures you are able to engage more intimately with customers to provide them with the products and services they truly want.

10. Clover

clover dashboard example

Clover bundles its POS system with hardware with set options for EMV/NFC swipes, portable POS, countertop setup and smartphone-ready, contactless payment device. Specifically, it banners an ultra-portable POS device called Clover Flex, which allows you to transact where your customers are, including in the aisle, at tableside or counter.

Bundles are packaged as Clover Flex, Clover Mini, Clover Mobile, Clover Station and Clover Go for various POS setups, whether mobile or fixed. Likewise, Clover features other restaurant management tools for inventory management, real-time reporting, loyalty programs, staff management and accounting. All bundles help you oversee inventory, edit menus and monitor staff activities and performance.

What makes Clover unique?

  1. Offers bundled system and hardware for mobile and fixed POS setup
  2. Accepts multi-payment channels such as EMV chip, NFC, Apple Pay, Android Pay, gift card and cash
  3. Clover Flexi with built-in receipt printer and scanner provides an ultra-portable POS device that’s convenient for both servers and customers for checking out
  4. Clover Online—build your online presence with this pre-built website that connects with Clover POS, giving you a single platform of sales

11. Lightspeed Restaurant

lightspeed dashboard example

Lightspeed Restaurant is another reliable POS system that streamlines the hospitality experience for both venue managers and their clients. The cloud-based POS solution helps manage your stuff, serve customers accurately and in time, and monitor performance to depict trends and opportunities.

To start with, Lightspeed Restaurant will simplify the process of menu creation, as you can upload any image you want, and customize and organize products to your needs. Your staff will find the product very intuitive and easy to use, which means you can put the POS in action since day one. All data will be gathered and organized in a centralized hub so that you can access it any time, and from any device. Lightspeed Restaurant is also equipped with order and payment management features, and offers 24/7 premium support and access to training materials.

The company has also developed a dedicated accounting, retail, on-site POS and eCommerce solution as parts of its end-to-end productivity suite. To learn more, visit their official website.

What makes Lightspeed Restaurant unique?

  1. Adjustable menu and floorplan with photos, descriptions, and prices
  2. Flexible pricing options, and mistake-free order management
  3. Unlimited data accessibility
  4. Generating end-of-day reports
  5. Multiple useful integrations, including synchronized performance with Lightspeed Accounting

12. ShopKeep

shopkeep

ShopKeep is another iPad POS system with an intuitive touchscreen interface and can be deployed in minutes. It also helps retail, quick service, restaurants and bars and franchises to manage reservations, inventory, staff and marketing in one platform. Specifically, it has tailored solutions for food trucks, coffee shops and convenience stores. ShopKeep also offers a countertop POS hardware for the register, card reader and receipt printer.

The POS-integrated restaurant management system provides all the tools to run your frontend and backend operations. Aside from the POS software and hardware that handle transactions, payment processing and inventory, other main features include: staff management, CRM, reporting and analytics and integrations. It also provides an offline mode for internet interruptions.

What makes ShopKeep unique?

  1. Robust analytics provide real-time sales data that is useful for strategic decisions
  2. Its intuitive touchscreen display is one of the easiest to use
  3. Inventory management tools allow for easy configuration of  layout, product details and reports
  4. Has bundle option for a countertop POS hardware that includes the register, card reader and receipt printer, but also works with a third-party card processor integration
  5. Features email marketing tools to capture new customers and nurture old clientele
  6. Built-in time clock monitors employee activities and aids in performance evaluation

13. Salesforce Commerce Cloud

salesforce commerce dashboard example

Salesforce Commerce Cloud is a cloud-based ecommerce solution that provides a unified customer buying experience with modules for B2B, B2C and extensive order management system. Its mobile implementation is equally capable with a one-touch payment feature to support a responsive build and superior micro-moments technology to drive your brand and actual growth of sales.

A powerful self-learning AI engine, Einstein, probes into shopper preferences and finds matching product data in order to adjust your product offerings and recommendations accordingly in real time. The smart engine eliminates tasks that used to zap staff hours sorting product categories, merchandising manually, updating customer profiles or defining rules to segment products.

Einstein also powers the deep insights that could be extracted out your massive data, giving you crucial information to navigate your business in the kind of competition you have in your industry.

Salesforce Commerce Cloud also gives you the kind of support provided by the massive Salesforce ecosystem, paving an easy path to globalize your operations with full support for local languages and currencies.

What makes Salesforce Commerce Cloud unique?

  1. The advantage of Salesforce. As a global leader in delivering innovative cloud sales and marketing applications, Salesforce offers you a brand that has become synonymous with a gateway to trusted and solid applications that offer massive global exposure worldwide.
  2. Access to a truly unified platform. You can extend Salesforce’s Commerce Cloud functionalities and insights to your service, sales and marketing teams for a more effective and responsive organization.
  3. Salesforce community and support. Your purchase of Salesforce Commerce Cloud gives you instant access to Salesforce’s massive user community for additional assistance to its much-vaunted official support.
  4. Technology and industry leader. Salesforce’s Einstein gives you a huge edge over your competition. Einstein not only optimizes your operations but also makes personalization a breeze, to help you gain new converts and always keep them.
  5. Launch sites or products quickly. Salesforce Commerce Cloud is easy to set up and launch, with an intuitive interface typical of Salesforce application to ensure you are quickly on your feet and running without sophisticated know-how and extended period of training.

14. QuickBooks POS

quickbooks dashboard example

With a starting USD 1,200 one-time payment, you can have money expert QuickBooks’ POS solution that you can run on any capable mobile device, on your business premises, or simply via the cloud infrastructure. What you get for the fee is an application that lets you provide multiple payment options and collect them, conduct sales campaigns, monitor and manage your inventory, build and offer promotional and other reward campaigns, and evaluate the performance of your business with the software’s capable reporting and analytics engine.

Order processing with QuickBooks POS is possible with an optional barcode scanner, a capable mobile device, or you can opt to simply enter items manually. Payments can be by cash or credit and debit cards, or via convenient payment gateways.

The inventory manager syncs product catalogs in real time with every made sales or orders, or even returns. You can have it show you what’s been selling hot lately and which items are languishing in the warehouses. Keeping customers happy is made possible by a customer profiling tool which lets you create the best rewards and incentives for returning customers and new conversions. Since it comes from QuickBooks, you can opt to integrate it with the accounting software and reconcile all the key numbers with a simple click of a button.

What makes QuickBooks POS unique?

  1. The advantage of flexible rates. QuickBooks POS fully syncs your inventory and cash register so you need not deal out long-term contracts but instead offer flexible prices that reflects your current stock levels and the competitions’ prices.
  2. Remove double entries through QuickBooks. If you are already using QuickBooks’ accounting program, you can set your POS system to benefit from the accounting application’s capability to eliminate double entries automatically.
  3. Access to powerful gift card service. You QuickBooks POS purchase allows you enroll in QuickBooks gift card services that you can customize with your own logo and offer to your customers at no cost to them.
  4. Purchase only once. QuickBooks POS is yours with a one-time payment: no more monthly, quarterly or annual payments to worry about.
  5. QuickBooks support. You can rely on the well-known QuickBooks customer support for after-sales assistance anytime no matter where you are coming from.

15. Zomato Base

zomato dashboard example

Zomato Base is the cloud POS system of the popular restaurant review platform, Zomato. It is compatible with KOT printers, cash drawers and kitchen displays and its functionalities can be expanded via an integrated app marketplace. The system also offers restaurant management tools to help you run the main aspects of your operations from a single platform. Food establishments of any type and size will find Zomato Base a big help to organize and centralize their daily activities and process flows.

Aside from the POS system, it features a customizable menu management. It also allows you to monitor inventory and get alerts for resupply. Likewise, it accounts for the use of raw materials based on sales to help you cut loss.

Meantime, the Smart Table Management gives you real-time status of your tables, so you can keep a close tab on orders and payments. For customer convenience, you can send receipts via email and SMS and offer them online payments via a payment gateway integration.

Zomato Base also provides CRM to help you tailor service based on customer preferences, order history or birthdays. It also features real-time analytics for sales tracking and other key performance indicators with actionable insights.

What makes Zomato Base unique?

  1. Provides multi-channel bookings including on your Zomato review page and own website
  2. Connects to other Zomato apps, such as Order, Trace and Book for a 360-degree control of your restaurant operations
  3. Features electronic invoicing; receipts can be sent via email or text
  4. Native integration with Zomato for Business app, the review and listing management platform
  5. Insightful CRM platform helps you tailor dining experience based on customer likes and preferences based on their past engagement and profiles

16. Cegid

cegid dashboard example

Cegid is a POS and total retail management solution that offers both on-premise and cloud-based implementation for a true omnichannel operation. With a certified global presence, Cegid lets you localize currency and language, with solid regulatory compliance coverage for your peace of mind.

An advocate of unified commerce, Cegid offers a powerful inventory management tool to support your sales teams’ efforts to acquire and convert more leads from any channel anywhere in the world. The application is ideal for any type of business, from fashion, cosmetics, to sports goods, independent or superstores.

The POS tool transforms agents into savvy sales advisors capable of conducting sales via a simple click-and-collect system. Store-to-web or store-to-store operations is made possible, while you gain a 360-degree view of any customer for deeper insight.

What makes Cegid unique?

  1. Never run out of hot-selling products again. Cegid syncs your inventory and sales to project just the right balance of active inventory so you always have the item that is selling fast in your stores.
  2. Price items right and ship them fast. Cegid allows you to price your items based on inventory levels and competition prices. It processes shipping so customers get the items they paid for in time.
  3. Work better with wholesale customers. Wholesale clients get a customer portal so you can process orders and calculate risks from one place and give a better service to your wholesale clients that they deserve.
  4. Segment clients for optimized selling. Cegid lets you separate your best customers and create unique reward programs for them to ensure they remain loyal customers a long time.
  5. Powerful analytics. Gain access to key indicators at any time to guide your next actions and grow your revenues.

17. Shopify POS

shopify dashboard example

Shopify POS is a full-featured point-of-sales application that lets you process and accept orders and payments using credit cards in-store or online with nothing but your iPad or iPhone, allowing you to conduct business anytime and anywhere. The system syncs orders, customer profile and inventory in real time across stores, so you can be sure your engagement with any customer remains timely and relevant.

Shopify POS is capable of configuring discounts and customized, compliant taxes so you stay competitive in any market you choose to compete on. Receipts need not be printed for the customers all the time: you can simply email or text them, a convenient way to conclude business without requiring actual presence in your physical stores.

Your purchase of Shopify POS, which starts at only USD 13 a month, always include an online store option, a handy feature when you are ready to take on a global audience for your products and services. Shopify’s strong global footprint and impressive hundred-plus payment options should make the migration a seamless process.

What makes Shopify POS unique?

  1. Join a vast community of a proven global brand. Shopify already powers hundreds of thousand online stores with more than a million users and combined revenues in the hundreds of billions, which should give you access to active users who are more than willing to give you a hand in the migration and adoption process.
  2. Sell online like a pro. With a complete order and payment processing, powerful inventory and product catalog management, shipping integration and return/refund processing, you get a solution that provides everything you need to start selling like a longtime pro rather than a fumbling amateur.
  3. The advantage of shared, synced data. When your brick-and-mortar shop shares and syncs with your online store data, you get decisive information that your more traditional competition does not have access to.
  4. Payment versatility. One of Shopify’s more compelling feature is its support for more than a hundred payment gateways, which means you do not inadvertently lose customers who find out they have no way of paying you for any item already filling their shopping carts.
  5. Leverage end-to-end online commerce. With capabilities for comprehensive inventory management, price reconciliation, shipping integration, return and refund processing, you get a very capable POS system that fully ushers you to the modern way of doing business across time zones.

18. Revel Systems POS

revel dashboard example

Revel Systems POS is a scalable POS system that enables you to right size the tools you just need. It covers quick service, full service and retail for both their front-end and back-office processes. Notably, its POS system is integrated with finance and accounting tools. It’s targeted at restaurants, bars, breweries, cinemas, salons and grocery stores.

Revel Systems POS is actually a full-scale restaurant management system. The POS features include cash management, table management and delivery management. It’s built on a hybrid architecture featuring an offline mode that keeps the POS running during an internet outage.

Likewise, Revel Systems POS gives staff mobility for a more efficient table service; servers can take orders and process payments off-counter. The system can also set up self-checkout channels to keep queues short.

Beyond POS, the software features a Customer Display System, which can be utilized for promotions or showcase menu items in multiple places within your premises. Similarly, the system offers delivery monitoring to manage numerous deliveries at once and furnishes field status updates and smart delivery time calculations. Revel Systems POS also features a rewards system placement.

What makes Revel System POS unique?

  1. POS requirements of fuel pump-convenience store setup
  2. Robust features beyond POS, such as CRM, employee management, accounting and inventory control
  3. Ingredient-level inventory gives you real-time insights and alerts on diminishing stocks
  4. Options for menu creation include spreadsheet upload or manually entering items into the console or POS app
  5. Menu updates are auto-synced with POS
  6. Can handle enterprise needs of franchise and chains
  7. Provides customer self-service
  8. Features built-in CRM for customer profiles

19. Webnexs Wcomm

webnexs dashboard example

Webnexs Wcomm is a flexible, technology-centric ecommerce platform that you can avail for as little as USD 19 per month. It lets you design a customized ecommerce front from scratch with expert designers and designers provided by Webnexs. It’s specifically targeted for fast deployment. Hosting is already provided so you don’t have to worry about additional expenses while focusing on optimizing your online store.

The application is designed for ease of use, so you don’t need vast technical background to navigate through the application and start processing sales orders, payments and shipping. The software provides inventory management to eliminate the need for manual stock tracking and management, which could cost you more hours doing mundane tasks than growing your revenue and customer base.

Webnexs Wcomm is built to optimize your presence in the markets, with meta information, URLs and other details purposely meeting search engine requirements. The Wcomm Store generates Robot.txt and Sitemap.xml to allow search engines to find your site easily.

What makes Webnexs Wcomm unique?

  1. Fully customizable. You build your ecommerce storefront from start to finish using fully customizable design elements so you get a landing page that fully matches your taste and requirements.
  2. Accessible pricing. At a mere USD 19 per month, Webnexs Wcomm is one of the most budget-friendly ecommerce solutions in the market, which makes it a compelling platform for those who are just planning to start an online business.
  3. Fully mobile capable. Webnexs is fully mobile responsive, able to process orders and accept payments so you can operate your business from any operating system platform.
  4. Outstanding support. Your success is paramount to Webnexs, hence it has a robust technical support team to walk you through successful ecommerce operations.
  5. Strong security. Webnexs is compliant with PCI rules and all financial transactions are covered by SSL encryption. MD5 hash algorithm ensures stored data remain safe without risk of leakage.

20. Figment POS

figment dashboard example

Figment POS is complete cloud-based point-of-sale application that is tailored to the unique requirements of businesses, from coffee shops, retail stores, salons, to bakeries and restaurants. The sales and order management module is supported by a capable inventory management and robust payment options. A unique feature also makes a special space for ingredients tracking, for food establishments to keep their offerings active rather than shading them gray and unavailable for customers who intend to order them.

Restaurants and coffee shops can take advantage of the application’s table services feature, so long queues and irate customers become a thing of the past. Clients can get their orders in an instant, with an equally fast receipt printing to eliminate long waits. Longtime customers will have their due rewards through the program’s loyalty and incentives tool.

Figment lets you see your margins or losses for any given period. You can pinpoint top-selling products and those that should be taken out of your catalog. You can compare yearly business performance, or see which of your employees deserve the next promotion or salary increase.

Figment comes with an offline mode so you can proceed with transactions even without online access. Everything is synced once normal internet service returns.

What makes Figment POS unique?

  1. Hassle-free setup. Figment is easy to set up and operate, with comprehensive tutorials and guides to get you on your feet doing business.
  2. Sell what’s hot, replace laggards. Your product catalogs become a showcase of products that customers are truly crazy about, rather than ones that make them fall asleep.
  3. Work out discounts that don’t push you out of business. Loyalty programs can be a good thing to keep customers happy and coming back, but they can be detrimental if you are already giving away your business in the process. Figment ensures your discount offerings are within reasonable limits.
  4. Powerful integrations. You can easily integrate third-party applications and operate them using a single, unified dashboard to better enable and empower your business.
  5. Convenient offline mode. Your business need not stop when your internet connection has gone somewhere. Order processing and payment are fully supported, with auto-sync taking over once normal internet connection resumes.

Benefits of POS and restaurant management tools

Running a restaurant, whether a quick service or fine dining, involves a lot of moving parts and cooking (the first thing that pops into your mind when it comes to managing restaurants) is only a part of the entire performance. POS software systems for restaurants streamline these various tasks and keep things organized and your head above the clutter with tools for

  1. Mobile POS enables staff to transact at tableside for more efficient service
  2. Self-service kiosks keep queues short
  3. Sales and marketing tools like CRM and email marketing help you generate repeat visits and grow your customer base
  4. Inventory controls and alerts keep you aware of supply levels and prevent discrepancies
  5. Integrated accounting monitors closely sales and costs
  6. Staff management enables you to track employee activities and performance

What are the features of POS systems?

POS systems for restaurants are often integrated into a larger restaurant management system to help owners and managers streamline the many aspects of restaurant operations. When getting a POS system, consider the following features:

  • Cash management. Accepts payments from multiple channels like countertop, mobile or online. It also keeps you on top of your cash flow and associate end-of-day totals to staff. Consider getting an EMV compliant system. EMV refers to chip-enabled credit cards pushed by EuroPay, Mastercard and Visa. The POS system should accept EMV cards, especially because plenty of governments have started to phase out magnetic stripe cards which are prone to fraud
  • Table management. Tableside POS like tablets and handheld devices increase server efficiency and provide visual table layout. Features include bill splitting, color-coded timers to track the status of table service and wait-list management.
  • Send receipts via text or email. Enables print-free receipts and allows you to build a mailing list.
  • Inventory management. Keeps you on top of stock levels down to each ingredient and allows for quick manual entries or automation control.
  • Back-office reporting and analytics. Data is processed into actionable insights to reflect accurate key performance indicators, such as sales, food costs, labor costs, on-site and off-site traffic, stocks and supplies and kitchen processes. This function also enables you to perform sales forecasting.
  • Order management. Offers multiple channels like online, mobile and off-counter menu kiosks.
  • Delivery management. Features integrated field service tools including GPS tracking and dispatch status. Some vendors enable this module to link to a larger delivery service network to reach a wider audience
  • Marketing and loyalty rewards. Tools like CRM and email marketing enable restaurants to nurture a loyal clientele, create an online community or push deals and promos. This module also handles gift cards, discounts, and other loyalty programs.
  • Hardware. Some vendors bundle their system with countertop setup, mobile devices, POS for iPad systems, customer display system, digital menu boards, and self-service kiosks.
  • Planning and scheduling. Some POS systems include tools for buffet planning or shift rotation scheduler.

Factors to consider when looking for a POS system for restaurants

Cash management is a major feature of POS systems, but there are other key functions. In fact, many systems run the gamut of streamlining a typical corporation’s processes and subscribe to the same factors to make the system fully adaptive to your business.

  1. Ease of use, speed. The POS system should be intuitive to your processes. It should offer an open API key to customize some of the features to your processes. Likewise, it should scale smoothly to your customer volume and provide an offline option to keep things running even on internet outages.
  2. Technical support. Support should be 24/7 with quick response time. Each second counts in your restaurant’s business hours. Training should also be provided for the setup, software upgrades, and credit card payment integration.
  3. Target users. Different restaurant types have different POS needs. Some POS system focused on quick service, while others on full service. Others are enterprise management for chains, still others are quite specific, say, for pizza and gas stations and convenience stores. Many vendors provide an all-in-one solution, which has its own advantages and disadvantages. The bottom line is: go for the POS system tools and processes fit into your workflows and requirements, not just today, but in 3-5 years.
  4. Power backup. Consider hybrid architecture that enables the POS system to run offline or via a local network.
  5. Data security. Go for EMV-compliant POS (see above explanation) to protect customers and yourself from credit card fraud. System security should be PCI-compliant, too, and allows point-to-point encrypted payments.
  6. Integration. As your business grows, you need to grow also the POS ecosystem through third-party integration or an open API.

There are a dime and dozen of POS and restaurant management solutions out there, and cherry picking the best isn’t that simple. For starters, the choice is a cornucopia of functions aside from core POS features. You got staffing, financial management, reservation platforms, digital displays, smartphone payments, delivery management, wait-list management… some are stand-alone, others are bundled, and others still are add-ons. CBInsights mapped the landscape and gave us a crowded outlook:

Source: CBInsights, “The Future of Dining: 89+ Startups Reinventing The Restaurant In One Infographic.”

By Jenny Chang

Senior writer at FinancesOnline who writes about a wide range of SaaS and B2B products, including trends and issues on e-commerce, accounting and customer service software. She’s also covered a wide range of topics in business, science, and technology for websites in the U.S., Australia and Singapore, keeping tabs on edge tech like 3D printed health monitoring tattoos and SpaceX’s exploration plans.

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