Are you still relying on your clunky cash register for managing all your sales transactions? Old systems are notoriously hard to use, not to mention prone to committing errors. Regardless if you’re operating a small shop or a restaurant, you would want automation to be on your side when managing sales transactions. And this is what point-of-sale (POS) software is all about.
POS software works great with small business, most especially restaurants. For food establishments, fast and efficient service is paramount. Failure to quickly take and serve orders could result in lost business and bad reviews. Wrong charge, inaccurate recording of transactions and lack of visibility across sales channels also regularly hound retail and ecommerce businesses, something you can address properly with a POS system.
To give you a better understanding of these systems, we will present to you the 20 best POS software currently in the market. Their features, functionalities and unique selling propositions will be discussed in detail. By the end of this reading, you will have gained a better understanding of these platforms, what they can do for your company and how to go about purchasing one.
Believe it or not, POS tools can also help you with time-keeping as they come with calendars that display shifts and even record employee clock ins and outs. Another good thing about these tools is that they speed up payment among other processes, including bill splitting if you’re a restaurant, which can really take some time. They pretty much handle every process relevant to sales and service. However, POS solutions have evolved to process more than just sales transactions, they can now track inventory, report on performance and generate forecasts to name a few. These and more features make POS solutions virtual business advisors.
Essentially, a POS software system can bring a lot of benefits to your business. You can realize significant returns, improve savings, enhance productivity, and get detailed information on sales condition and performance. All these translate to profitability, which is what a business is really for. The challenge is to get the right solution for your needs and, here, you’ve come to the right place. We spelled out the unique features of each solution the better for you to gauge its compatibility with your requirements.
Meanwhile, if you’re looking for restaurant-specific POS software, you can check out our list of top 20 POS software for restaurants here.
Toast POS is a POS solution distinctly designed for restaurants in the United States. It helps users to keep their accounts updated easily and conveniently by offering helpful features and options that they can also use to enhance customer satisfaction.
You can use this single software to manage restaurant bookings, stock, and online ordering. The big advantage is you can use Toast POS to enhance your business by saving time and improving your organizational capability. You can provide quality services and also cross check them through order tracking and data reports.
Toast comes with additional features that will make your sales process even easier and more accurate. With the system, online ordering is now possible, a surefire way of driving your costs down while increasing your revenue. It also allows customers to make payments through kiosks, enabling diners to avoid long queues and choose their preferred method of payment. Kitchens are also given ample time to prepare orders as kiosks can be set to place orders before payments are made. Toast’s integration with OpenTable, meanwhile, lets you reduce customer waiting times and provide guests with seats in a timely manner. You can likewise update tables between the two apps, resulting in streamlined service.
You can see all the key features of this software in action in the vendor’s free demo. You can easily sign up for Toast free demo here.
Vend is among the top iPad POS platforms in the market today, which is widely used by retail stores to handle their customer, sales, and inventory management tasks. Flexible and reasonably priced, this app can be personalized to suit your preferences. It offers data entry options using either keyboard and mouse or touchscreen as well as customizing your POS screen to allow access to your most used items or features.
Vend has acquired new features with its integration with eCommerce tool WooCommerce, offering online sellers numerous benefits. The tool now provides users both in-store and online sales that are tailored to their individual needs. It suits retailers that are inventory-based, customizing the way they conduct eCommerce. With the software, you get to manage your sales centrally with the platform syncing customers, sales, inventory and products between the apps. It also accommodates Instagram and Facebook users, making them potential paying customers.
The vendor offers a comprehensive free trial to get you up to speed with the features. You can sign up for a free Vend trial here.
TouchBistro is created with the food service business in mind, which is why it’s among the most widely-used POS platforms by coffee shops, bars, fine dining, deli, restaurants, food trucks, and other similar shops. Cloud-hosted and runs in iOS, this platform is designed to help food businesses provide fast and efficient service. Created with the guidance of restaurant experts, TouchBistro is more than an average POS as it can help you manage various segments of your restaurant simultaneously, design an efficient floor layout, take orders per table, and easily transfer events from one function room to another.
Improvements to the system are constantly being made. The layout of its Order screen has been changed to better manage orders such as bar tabs, takeouts and delivery, which can be a pain during peak hours. A quick search functionality has also been added to the system. A bill preview window can now be accessed so that you can see what products have been ordered and information about customers. Bill totals and customer info can likewise be used in searching for orders in its search field.
TouchBistro offers a great free trial for 28 days (seven days without registration plus 21 days if registered) so you can readily know if this solution is the POS you’re looking for, you can easily sign up for TouchBistro free trial here.
A full-featured POS solution, Cybersys POS is designed to cater to SMBs of any type, from restaurants and jewelry stores to coffee shops and sporting goods shops. It is a flexible tool which can be customized to meet your company’s requirements. The system is accompanied by powerful hardware, including credit card readers, receipt printers, barcode scanners, cash drawers and label printers, to name a few. The software has become a staple for many small businesses requiring a fully functional POS that does not break the bank.
Cybersys POS can boost corporate communication, both internal and external. This results in faster delivery of your products/services. Goals and targets can be analyzed and set using system-generated reports as a basis. You can come up with two types of loyalty programs to encourage repeat customers. Inventories can also be managed using the system, which automatically sends inventory alerts so that you get updated on the status of your inventory. The platform supports any currency while shipments can be tracked and recorded with each transaction.
You can find out more about the platform’s features if you sign up for a free Cybersys POS demo here.
If you’re searching for a universal POS platform to address your business needs, then Square is an excellent choice. This user-friendly tool is free and enables businesses to accept and process payments both in-store and even on-the-go, for both iOS or Android gadgets. Aside from an integrated magstripe reader for debit and credit card payment processing, Square also offers other functionalities such as inventory and sales tracking in real time as well as item management.
Aside from those mentioned, Square is also capable of splitting single bill items into multiple tickets. To help you cut down staff error and accelerate checkout by limiting staff view of tickets and tips to only those assigned to them. Ticket ownership is transferable, allowing for correct reporting of tips and sales. Authorization slips are no longer required to be reprinted for customers to add tips and sign. This promotes a paperless environment, which reduces your establishment’s carbon footprint.
Square offers an excellent free trial for 30 days so you can readily know if this solution is the POS you’re looking for. You can sign up for Square free trial here.
POS platform Sapaad is a powerful solution that is popular among restaurant owners. This easy-to-use software has become the go-to tool for restaurant owners in Dubai, owing to its numerous features and regular updates. It is a cloud-deployed system that is flexible enough to cater to not only large establishments but small cafes as well. What’s good about the app is its ability to better organize kitchens, which results in better sales and client loyalty.
Restaurants that take online, walk-in, dine in, delivery and take-away orders can greatly benefit from using the product. This intuitive solution is both easy to set up and use as everything is done automatically. What’s even better is that Sapaad does not require servers or costly IT teams to maintain, allowing your business to grow. Its flexible pricing makes it ideal for small businesses, along with the fact that it does not come with setup costs, hidden fees or expensive licenses.
You can easily sign up for a free Sapaad trial here.
POS platform Oracle Food and Beverage caters to all types and size of restaurants, sports and entertainment businesses and hotels. This tool comes with a powerful feature set that is meant to increase productivity, boost service and enhance efficiency. With the system, all relevant users, customers included, get to enjoy richer experiences, which is accomplished using technologies such as mobile optimization and analytics. Prominent features include omnichannel delivery, integrated POS, cost control, kiosks and yes, even kitchen management. Using the solution is quite easy and does not require a steep learning curve. It centralizes management of your establishment while being able to easily work with any opportunity or concept.
An eCommerce platform designed for modern companies, Miva Merchant is a feature-rich system that gives you great value for your money. It is a popular tool among large organizations across the United States, most of which are online sellers. However, it also suits small sellers, providing them with great maintenance service and support. The system can be customized to suit your needs and is ideal for businesses who do selling for a living. It basically sets up and runs your online store for you so that you need not worry about the nitty gritty of eCommerce.
Integrated POS solution Clover is designed to cater to small and medium-sized restaurants, helping them manage their inventories, staff and edit menus. The system comes with customized hardware and can be deployed on-premise or accessed through a browser. It is a user-friendly solution that sports a sleek and full-featured interface, which can be accessed from any device. It also generates reports that offer companies valuable insights that can be used in coming up with sound decisions.
Clover is capable of processing both debit and credit card payments and those made through Apple Pay. It is known for its ease-of-use while making an easy task of inventory management using its numerous tools. You can track product performance thanks to the system’s ability to edit product info. It lets you identify high-selling items by keeping a record of credit, payment and promotion data. The app also makes use of technologies that make order printing, promotion and loyalty program creation, and menu editing all possible from a single console.
Lavu is a popular POS software that is designed specifically for bars and restaurants, helping them address complications arising from order confusion, slow service and unclear sales data. Using the system, restaurateurs can take control of their operations with employees adhering to topnotch service standards. These are made possible by the app’s simple but powerful interface, central information hub and process streamlining capability.
More features accompany the platform, which not only improve the sales but also boost restaurant processes like menu layout customization, staff training and order taking. HR functions are likewise supported, including staff onboarding and training. Technology plays a big part in the software’s benefits as it makes use of top-of-the-line hardware and tech such as self-service kiosks and digital menu boards.
Salesforce Commerce Cloud provides a host of helpful POS capabilities such as digital commerce, mobile-first POS and store operations, predictive analytics, and order management. Online sellers can use this platform to rationalize their businesses for enhanced efficiencies.
Salesforce Commerce Cloud’s Einstein Predictive Sort feature lets you use customer info to cut customer product search time, resulting in more conversions. Fulfillment costs are also reduced and delivery times are accelerated with the tool’s Commerce Cloud Order Management functionality. It serves as a central data hub, helping agents handle updates, exchanges and returns regardless of where an order was originally placed. Finally, the system comes with mobile APIs that enable you to further enrich customer experience.
Lightspeed Retail is a web-based POS platform designed primarily for retailers’ use. Accessible from anywhere 24/7, this POS solution is ideal for multi-store and single shop businesses. Users will appreciate its various features such as jobs and timesheet capabilities, invoicing, quoting and ordering tools, robust reporting capabilities, and inventory management function. Lightspeed Retail allows users to shift from dealing with sales to management easily.
More functionalities come with the platform. Its inventory tracking capabilities offer you visibility into your inventory wherever they may be while accelerating movement of your products. Purchases are also centralized, allowing you to resupply any of your locations at the same time. It can also generate detailed reports so that you get clear visibility into all areas of your operations, enabling you to make data-driven decisions. Lastly, you only need to click a button to transfer products across locations, helping you increase sales and better serve your customers.
AB POS a powerful, feature-rich POS geared towards businesses in the hospitality and retail industry. The software provides all the tools needed to streamline one’s front and back office workflows, which drastically alleviates the complexities that come with running a business. Monitoring orders, tracking inventory, viewing reports, applying discounts, and other functionalities are easily accessed through a single dashboard.
AB POS has more features to offer, helping SMBs grow by automating their sales transactions. Store reporting is easy with the tool, generating detailed reports with the use of custom groupings and filters that can be applied to the whole organization. Its smart dashboards make use of graphs and charts to provide users with a snapshot of their operations, giving them an idea of how their businesses are performing. The system also stores operational data across companies, which can be used for analytics and business intelligence processes. And since it is cloud-based stores can be set up remotely with new employees easily managed along with changes in floor plans, menus and prices.
Designed to make online selling a lot easier for you, Webnexs POS helps boost the efficiency of online stores, big and small. At the heart of this system are features that include invoicing, accounting, and inventory management that aids in managing your online store. So you want to link your physical store with your online store? Well, look no further as the software is able to do just that and more. It can manage inventory and monitor your stocks, allowing you to meet customer demand.
Koomi was built to help casual restaurants, diners, and cafes cater to large droves of customers and provide them with a smooth and seamless ordering experience. The software supplies users with a fast an intuitive interface designed to quickly cut down long customer queues and accelerate order taking with ease. With this software, customers can order directly at the tableside, providing them with great convenience to order whenever they want while dining. The software also features integrated payments, kitchen management and reporting and analytics.
POS software has indeed benefited small businesses, from brick-and-mortar stores to online sellers, revolutionizing the way these companies manage their sales transactions. By giving users the gift of automation, these platforms have gotten rid of the need to spend hours on redundant sales processes, allowing users to focus on more important matters. POS systems have also been taking over processes that have traditionally been the turf of third-party applications. But most importantly, POS software has been helping customers by accelerating the sales process and contributing to customer experience, whose benefits goes both ways. In this regard, Toast continues to lead the pack with its robust features and unparalleled benefits. You can find out more about its features if you sign up for Toast free demo here.
With all these benefits now at your fingertips, one can’t help but wonder what’s in store for these systems in the near future. For restaurants, POS software is seen to continue to harness the power of the cloud as doing so makes them accessible anytime, anywhere. It is also seen as the preferred deployment method of many businesses owing to the low price tags that come with cloud-based tools. And then there is the projected increase in the use of self-service kiosks, not only by restaurants but among retailers as well. These benefits and more make these products very appealing to SMBs, helping them on their path to profitability and growth. So it’s no wonder that these tools continue to gain traction in this niche market.
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