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Help Desk Software Reviews

Our score: 8.6 User satisfaction: 100%
Average score
4.7/5 (3 user reviews)

A help-desk software that helps you achieve customer care excellence with inventive and automated features based on industry best practices.

Our score: 8.5 User satisfaction: N/A
Average score
(0 user reviews)

Gmelius transforms Gmail into your company's workspace. It even makes the intuitive Gmail interface easier to comprehend and highly navigable. Companies use Gmelius to streamline key communications processes and automate their workflows. Features range from email delegation to shareable Kanban boards. It also sports an advanced email tracking suite.

Our score: 9.4 User satisfaction: 91%
Average score
4.6/5 (10 user reviews)

A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.

Our score: 9.5 User satisfaction: 98%
Average score
4.7/5 (32 user reviews)

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Our score: 9.7 User satisfaction: 98%
Average score
4.6/5 (33 user reviews)

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Our score: 8.8 User satisfaction: N/A
Average score
(0 user reviews)

A unified, omnichannel digital management platform for multiple customer support channels.

Our score: 9.0 User satisfaction: 100%
Average score
4.6/5 (34 user reviews)

Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.

Our score: 8.0 User satisfaction: 95%
Average score
(0 user reviews)

Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.

Our score: 8.5 User satisfaction: 91%
Average score
4.6/5 (12 user reviews)

Paldesk is an omnichannel communication platform developed to enable businesses to truly reply in real time. The platform combines the features of live chat and help desk tools, allowing agents to connect to customers on different channels using just one hub. And since the software is web-based, agents can resolve tickets and provide support even from mobile devices.

Our score: 8.0 User satisfaction: 100%
Average score
(0 user reviews)

A comprehensive customer help desk that is totally designed and geared for e-commerce.

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