San Bruno, 07 September 2017 Leading cloud solution developer Freshworks has launched Intelligent Workflows, a collection of new Freshsales CRM features. It comes with a point-and-click user interface, which is designed to accommodate any sales process via workflow automation. Since its release last year, Freshsales has built quite a following with over 7,000 customers now using the system, the reason for which is its intuitive UI, and scalability. The tools that come with the software, which include lead scoring, visual sales pipeline, built-in phone and email and robust reporting have been boosting the way businesses handle sales. The latest update is expected to put the solution at par with larger sales CRM providers with its new features.
Sales persons most often have to deal with the daily grind of sales, which include sending emails, following up leads and crafting invoices. These are relatively simple tasks that become complicated when errors set in. Intelligent Workflows is designed to prevent such hassles as it allows the system to do all the work for you. Freshsales Head of Product Srivatsan Venkatesan says ” With the launch of this feature, sales teams can now create seamless workflow automation for even the most complex processes in a matter of minutes, ” adding that “Repetitive tasks can be automated which in turn help sales teams focus on tasks that need their attention, thereby helping them to be more productive.”
With Intelligent Workflows, users can create a workflow where the rule is able to look for triggers like updates to a deal status or the creation of a new lead. Upon trigger identification, actions defined by users like welcome email distribution, follow-up task creation and sending out notifications with the use of webhooks are automatically performed. One notable feature is user behavior tracking within your website, which provides great insights.
“By automating emails and tasks, Intelligent Workflows in Freshsales ensures all leads and deals are managed efficiently. The flow-on effect of this means absolutely no leads or deals are mismanaged, thus making the team more productive and of course, an increase in sales,” ” Patrick Barnes, Co-founder and CEO, Advocately said.”
Software Availability
Users can immediately enjoy the benefits of Intelligent Workflows in Freshsales. Interested parties can quickly sign up for a 30-day trial for free. This will allow for evaluation of the tool, which comes in different pricing plans, including Blossom, Garden and Estate.
What is Freshsales?
A CRM that is designed to be highly-intuitive, Freshsales CRM will definitely win the hearts of your sales personnel. It eliminates the need for different tools as it comes with features such as activity capture, built-in phone and email and automated lead scoring.
About Freshworks
One of the largest applications developers around, Freshworks Inc. is known for coming up with solutions that are designed to jointly boost collaboration and team and customer communication. Established in October 2010, the company enjoys the backing of notable players such as CapitalG, Accel, Sequioa Capital India and Tiger Global Management. This San Bruno, California-based developer has overseas presence in Australia, India, Germany and UK. Its cloud-deployed products are used by more than 130,000 customers the world over, including Hugo Boss, Toshiba, Honda, Cisco and Bridgestone.
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