Small businesses and freelancers hoping to take their business up a level will love MightyCall. This cloud-based phone service solution gives your business sophisticated telephone system software that helps you use any nationwide toll-free, vanity or local area numbers wherever you are.
We’ve discussed the technical features of the software in our detailed review of MightyCall. Here, try to find if the price tag is worth your dollar. But first, let’s briefly recap the key benefits of the software so you have an overview of what you can expect for your money.
You’ll quickly notice that setting MightyCall up is very easy. No hardware is needed other than a cell phone or any physical device—computers and tablets work, too. Equally important, the service integrates easily with your workflows. Your employees will be up and running with MightyCall in seconds as if they simply changed numbers.
You will also be able to breathe in peace seeing that no clients will look down on you just because you use a residential number. In essence, MightyCall isn’t just a phone system, but a tool to achieve business legitimacy. Moreover, it will allow you to reach 42% of the population that still use landline phones.
Now that we have discussed some of the major benefits you can reap by using this software, let’s zero in on MightyCall’s pricing in this article. We’ll show you how the app is priced, the key differences among plans and their shared features. This should help you cherry pick the best terms.
This web-based phone service solution offers three price tiers with monthly options, meaning you won’t get stuck in a long-term contract. The plans are bundled based on talk minutes, the number of phone numbers provided and a few advanced features. For instance, call recording is a must if you can’t field that many customer reps, meaning you should consider the Standard plan instead of the Basic plan, which lacks that feature.
Here are MightyCall pricing details:
Basic Plan – $19.99/month
Standard Plan – $39.99/month
Ultimate Plan – $99.99/month
The best way to experience the myriad benefits of this app is to try it. You can easily schedule a MightyCall demo. No credit card or any form of commitment is required.
Getting the right plan is as simple as calculating how many customers you have and how many customers you communicate with, on average, per month. As your sales and traffic can fluctuate by season or any other factor, you need to keep an eye on how many calls and texts you’re actually getting each month. That said, prudent customers will like the flexibility afforded by MightyCall during sale spikes, as you can scale up and down with the service without consequence.
Visitors can get in contact with you straight from your website by clicking an easy-to-make widget button that calls you for free via the internet. This convenience can easily translate to more conversions, noting that you can capture customers when they’re most interested or have a burning question about your product.
All plans have email, phone and chat support. Likewise, all three plans offer Android and iOS platforms. You also get these MightyCall features across plans, albeit in varying degrees.
Call recording. Recording conversations goes a long way. You can use call recording to remember key discussion points. You can also use it for legal proof. Furthermore, you can track the nature of calls over time and get a pattern, if any, that may reveal market insight.
Auto greeting. Set up an auto-attendant with a personal greeting to welcome customers using your phone or computer. The automated greeting can forward calls or play a recorded message. You can change it any time you want or use the default MightyCall outgoing generic greeting. Moreover, you can customize the voice menu and the process algorithm to fit your workflows.
Extensions. Here’s the fun part–you can create extensions for the sake of it. Why? Project an image that you’re a well-invested business with multiple departments. The app can route a call to an imaginary extension only to divert it back to your phone, all the while the caller is left clueless. You should, however, use this with care. Assign an employee a role who’ll be accepting the forwarded call. You don’t want to receive the call and forward it to the same voice, yours.
Voicemail. It’s a handy tool after stepping out of your working hours. Capture calls even when you’re at home or on vacation. You or your employees get voicemail notifications via email, so no messages are lost. You’ll also be alerted once your voicemail is full. MightyCall provides standard voicemail elements including recording caller’s name, company, and address to help you prioritize your response.
Search vanity numbers. MightyCall lets you search for available vanity numbers. You can also transfer existing vanity numbers to the cloud platform. Essentially, you can use it or any other 800 toll-free and local numbers anywhere. You’re more able to project a nationwide operation or a locally based business.
Despite offering multiple phone numbers in each plan along with unlimited texting, unlimited user extensions and unlimited minutes on Standard and Ultimate, MightyCall tends to be cheaper on average than many of its more well-known competitors. For instance, each MightyCall plan is cheaper than the corresponding Grasshopper plan, even though MightyCall has more features.
MightyCall is a good and easy way for small business and freelancers to gain business legitimacy and organization. It isn’t just the triviality of having a business number; it’s the knowledge that you now can operate on the same sphere as any other large enterprise, meaning you’re within reach of their clients as well. Throw in the benefits of keeping both your internal and external business communications orderly, and it is well worth the price.
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