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What is IT Security Software? Analysis of Features, Benefits and Pricing

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What is IT security software?

IT security software provides protection to businesses’ computer or network. It serves as a defense against unauthorized access and intrusion in such a system. It comes in various types, with many businesses and individuals already using some of them in one form or another.

Many businesses are using PCs, networks, and servers to store their organization’s vital information (which, in most cases, contain private and financial information of clients and customers) and manage their core operations. This stresses the importance of having a good and reliable security system in place.

In this article, we’ll go beyond the definition of IT security software to get a better understanding of what this software does, what is it for, and how it can give value to your organization. We’ll discuss the purpose of IT security software and these other key points:

Importance of drawing the focus on cybersecurity challenges

With the emergence of more advanced technology, cybercriminals have also found more ways to get into the system of many organizations. Since more and more businesses are now relying their crucial operations on software products, the importance of software security assurance must be taken seriously – now more than ever. Having reliable protection such as an IT security software is crucial to safeguard your computing environments and data.

It is not just the government or big corporations that become victims of cyber threats. In fact, small and medium-sized businesses have increasingly become targets of cybercrime over the past years. SMBs are also used as a gateway by cybercriminals to penetrate larger businesses using their direct and indirect business relationships. An estimate of half of the small businesses suffers from cyber attack, resulting in business closures within six months according to the U.S. Securities and Exchange Commission. It can be quite costly for business as you can see from the visual below. Hence, cybersecurity is a concern that the entire business community shares.

What’s even more alarming is how organizations not only have to protect their system from external factors, but they have to secure it internally as well. Some of the biggest cybersecurity threats are the result of mistakes and misuse of the organization’s own employees and contractors. The 2018 Verizon Data Breach Investigation Report reveals that 68% of data breaches take months or longer to discover – a significantly long time for these threats to go undiscovered.

At the 2018 Cyber Security Business Insight Conference, panelists concluded that employees remain as one of the biggest threats to their system security. This appears to be justified as another research shows 24% of UK employees admit to intentionally revealing and sharing confidential business information outside their organization, such as new and previous employees, and even competitors.

Types of IT Security Software

How does IT security software work? In essence, it detects and, in some cases, mitigates security attacks in your system. Since there are various types of security attacks, there are also various types of security products to target each one of them. Here are some of the most popular ones:

  1. Firewall. The over-arching term “firewall” refers to the specialized defense systems for a single computing device or computer network. It filters data that enters or leaves a computer or network by blocking or restricting network ports from viruses and hackers. It also serves as a barrier between a trusted and untrusted network by only allowing traffic that’s defined by the firewall policy to enter the network. Serving as your computer’s first line of defense, this utility also comes in even more various types such as proxy firewall, stateful inspection firewall, unified threat management (UTM) firewall, next-generation firewall (NGFW), and threat-focused NGFW.
  2. Antivirus. This software utility is designed to prevent, search, detect and remove malicious software or malware such as viruses, worms, scareware, and Trojans. With the constant onslaught of new viruses, these programs are often updated to enable the system to check new threats. While vendors vary in their offerings, some of its basic functions include scanning files and directories for suspicious patterns, scheduling automatic scans, scanning of a specific file of your computer, CD, or flash drive at a given time, removing any detected malicious codes or infected files, and providing you an overview of your computer’s health.
  3. Spyware detection. Spyware, also called malware and adware, are software programs installed on your computer without your consent. Anti-Spyware software is used to detect their presence on your computer or network and prevent or remove their installations. Removing them is crucial because of they “spy” and record your personal information from your computer, as well as computing behaviors such as your documents, web browsing, and keystrokes. This can tailor advertising on your computer, change its configuration, and even send your personal details to another remote computer.
  4. Password protection. One of the highly used methods to prevent unauthorized access to a computer, file, folder, and system is protecting it with a password. The challenge of having a password lies in human memory. In most cases, many people use an easy-to-remember password such as birthdays and family names (and in many cases, the word “password” itself) which also makes it easy to guess for cybercriminals. Furthermore, many reuse the same password across various platforms that exposes risks to all your accounts even when only one is compromised. On the other hand, a unique, hard-to-guess password in each account is hard to remember. This is where password protection security comes handy in generating strong passwords and storing them securely.

Norton Security monitors and identifies vulnerabilities in your device.

Features of IT Security Software

What does IT security software do? Here are some of the key features of the security software:

  1. Automatic updates. This ensures you don’t miss any update and your system is the most up-to-date version to respond to the constantly emerging new cyber threats.
  2. Real-time scanning. Dynamic scanning features make it easier to detect and infiltrate malicious entities promptly. Without this feature, you’ll risk not being able to prevent damage to your system before it happens.
  3. Auto-clean. A feature that rids itself of viruses even without the user manually removing it from its quarantine zone upon detection. Unless you want the option to review the malware, there is no reason to keep the malicious software on your computer which makes this feature essential.
  4. Multiple app protection. This feature ensures all your apps and services are protected, whether they’re in email, instant messenger, and internet browsers, among others.
  5. Application level security. This enables you to control access to the application on a per-user role or per-user basis to guarantee only the right individuals can enter the appropriate applications.
  6. Role-based menu. This displays menu options showing different users according to their roles for easier assigning of access and control.
  7. Row-level (multi-tenant) security. This gives you control over data access at a row-level for a single application. This means you can allow multiple users to access the same application but you can control the data they are authorized to view.
  8. Single sign-on. A session or user authentication process that allows users to access multiple related applications as long as they are authorized in a single session by only logging in their name and password in a single place.
  9. User privilege parameters. These are customizable features and security as per individual user or role that can be accessed in their profile throughout every application.
  10. User-specific data sources. This enables you to build a single application that, depending on the user, accesses various data sources. It is the same with row-level security but on a database tier.
  11. Application activity auditing. Vital for IT departments to quickly view when a user logged in and off and which application they accessed. Developers can log end-user activity using their sign-on/signoff activities.

Benefits of IT Security Software

Why use IT security software? The real advantages of IT security software solutions directly correspond to the consequences of not having one. At some point, even the most tech-savvy users may download some form of malware or become victims of online scamming and identity theft. The internet is not a secure place and with more and more operations managed by SaaS solutions, prioritizing your entire organization’s protection is imperative.

  1. Prevention of viruses, spyware and identity theft. Hackers are finding trickier ways to create viruses that may pose as an anti-virus software, email from a friend, or imposter bank websites. Once they infect your computer, they can drastically slow down your processing speed, delete critical data, and damage your computer or network systems. Identity theft and spyware can also be prevented by using the software to safeguard the confidential personal information such as passwords, financial data, credit card numbers, and social security numbers of your system’s users. In fact, 80% of cyber attacks are caused by weak or stolen passwords, hence, it must be secured carefully.
  2. Protection of valuable information. Information is one of the most valuable assets of any organization. Hence, its protection is a vital part of your IT infrastructure. Loss of critical information caused by data corruption can be detrimental to your business. Furthermore, MasterCard International Inc. and Visa USA require data encryption to allow business to operate in order to protect customers when using their credit cards. Encryption and limiting access to sensitive information are only some of the aspects that are handled by information-technology security.   
  3. Ensure compliance. Many IT departments need to comply with legal, insurance, and industry restrictions to perform the management and transmission of data. Some of the most notable regulations to take note of includes FIPS, PCI/DSS, Gramm-Leach Bliley, HIPAA, and FISMA. Security software provides the encryption they require for compliance whenever your file is accessed, shared, circulated across various devices, and sent from or received in your system.    
  4. Security for clients. Give your clients peace of mind by making them aware your system is protected. At a time where cybersecurity is crucial, this benefit potentially increases your sales and marketability. The security and safety of their sensitive personal information are some of the customer’s primary concerns which make them hesitant to share their information and make transactions online. With that, having security solutions assures your customers that their information is safe with you. The best-industry practices give you rewards with an increased number of customers, higher sales, and sound market reputation.
  5. Reduced costs of development. Implementing a security solution early on prevents you high costs along the way. While it’s never too late to install a security software in your system, the sooner you have it, the better. If you choose to do it later, you’ll have more codes to modify. Inadvertent data loss and retrieval may also cause you a huge sum of money and amount of time when not prevented. In 2016 alone, the cost of cybercrime in the global economy reached upwards of $450 billion. By 2019, it is expected to reach up to $2 trillion.

Buying Factors of IT Security Software

With the wide array of products available, choosing the right security solution for your organization can be challenging. Not one product is completely the same with another. Aside from understanding the definition of what is IT security software, these factors should be on top of your list before deciding to purchase an IT security system for your business:

  1. Layered approach to security. Protection alone is not enough to safeguard your system. Choosing software that has a layered approach closes any security gaps to identify potential threats and prevent them from causing further damage. The isolation and identification of threats must be covered in all layers. This includes firewalls, malware scanners, local storage encryption tools, and intrusion detection systems.
  2. Compatibility with your system needs. Understanding your own IT setup, network specification, software installations, and the different types of equipment in your system is crucial to shortlist potential security packages to fit in your specific business environment. An example is media encryption service which is essential for companies that use removable storage to block infected files from entering your network.
  3. Capability to cope with emerging threats. Cybercrime tech and tactics constantly evolve. If your system cannot respond to new threats, it won’t be of use to you and your system. Adapting and imposing protection against emerging threats should be a significant factor in choosing an IT security package. Check their software updates and patches if they are as innovative as the efforts of cybercrime.

Several protection and privacy tools are offered by Bitdefender.

Examples of IT Security Software

Since there are many types of information-technology security software products, we listed the top solutions you can check out for a head start. These examples of IT security software products offer a robust set of tools and features to match your cybersecurity requirements.

  1. Norton Security is a cross-platform security solution that offers real-time protection against viruses, spyware, malware, and other cyber threats. It also provides advanced tools such as identity theft protection and performance tuning. Other features include email spam filtering, personal firewall, and safeguards against phishing. The software harnesses a global intelligence network of individuals who check the internet to identify new and potential cyber threats so these can be stopped in their tracks before they escalate. Norton Security can run on various devices and OS including Windows 7 and higher, macOS 10.10 and up, and later versions starting from Android 4.1 and iOS 8.
  2. Cloudflare is a network security solution that specializes in Content Delivery Network (CDN) service which designed to safeguard websites, mobile apps, SaaS services, APIs and other Internet-connected assets. CDN also helps lessen the latency of websites to speed up and balance loading times, and to make Web-based applications always accessible, Cloudflare is being used by more than 12 million domains, making it one of the world’s biggest cloud network platforms. Cloudflare boasts of several security features that identify and fend off cyber attacks including an enterprise-grade web application firewall (WAF) that regularly detects and deters new possible threats.
  3. Avira Antivirus Server is just one of over two dozen tools and solutions for home and businesses offered by Avira Operations, a German multinational security software company. The software is intended to provide maximum protection for your servers with minimal impact, easy scalability regardless of the number of servers, and zero cost maintenance. The software gives you network, on-access, and on-demand protection; free and speedy virus definition updates; traffic filtering; and powerful anti-virus engine. It also has a structured UI that lets you easily see your server’s security status at a glance.
  4. Malwarebytes is a popular on-premise, anti-malware software for Windows, macOS, iOS, and Android devices. The software works as a scanner that searches and removes malicious applications and programs such as ransomware, spyware, adware, rogue security software, and other threats. It has the capability to protect itself from unauthorized modifications, and from computer/device files being remotely locked by cyber hackers. It can remove viruses in real-time using advanced anti-spyware, anti-rootkit, and anti-malware technology. Malwarebytes’ free version requires running scans manually while its paid edition allows automatic and scheduled scans.
  5. Kaspersky Lab develops and sells various cybersecurity services and products such as antivirus, endpoint security, password management, and security controls for devices, apps, and Internet access. The company is known for its multi-awarded products that have passed rigorous independent tests, and for its global research and analysis team that has uncovered some of the most sensational and notorious cyber weapons and threats instigated by malware operators as well as nation-states. The software counts some 400 million users of its products worldwide, has the largest share of the cybersecurity market in Europe, and is ranked third in the world in sales of consumer IT security software.
  6. Spiceworks provides a totally free suite of IT tools to manage, monitor, and secure systems, networks and devices. The software provides IT professionals, engineers, and technicians with real-time alerts and updates on IP devices, switches, and servers, enabling them to keep a close watch on the state and health of their network. It keeps a running inventory of network devices, performs auto scans of all devices on the network, pinpoints potential threats, and checks if websites and networks are protected. Spiceworks performs real-time monitoring and alerts to ensure that users can identify and fix issues at the earliest indication of trouble.
  7. ManageEngine Firewall Analyzer is intended to provide system administrators with tools to analyze firewall logs, manage configuration, and network activity insights. It is useful for understanding and keeping tab of how their networks utilize bandwidth and are informed of any security issues. Notifications, as well as bandwidth and security reports, can be sent out regularly and automatically to make sure that administrators do not miss any signs of possible threats to their network. The software supports more than 50 firewall vendors, products, architecture, and processes.
  8. Webroot SecureAnywhere provides endpoint protection to prevent cyber threats from entering and wreaking havoc on cloud business infrastructures. The software combines predictive, machine learning, and cloud computing technology to detect unwanted intrusions in real-time. As such, it does not need continuous virus definition updates as it provides visibility on infections as they happen on any endpoint in the network – from its ingress to its automatic wiping out. This gives you intelligent malware protection that always monitors endpoints and, using collective intelligence and big data analytics, can ascertain malicious process and deal with them instantly.
  9. Bitdefender is an anti-virus software for Mac and Windows computers as well as Android and iOS mobile devices. It provides cybersecurity tools against viruses, malware, ransomware, and privacy invasion, and offers several versions for use by individuals, homes, businesses, and enterprises. Its Family Pack gives you content guidelines and parental controls to ensure wholesome online experience while it’s more robust Internet Security Suite offers enterprise-level features for protecting online data. Despite being a lightweight app, it offers robust capabilities designed to match your specific requirements and devices.
  10. AVG AntiVirus Business Edition is a computer security software that offers protection against viruses, malware, adware, rootkits, trojans, hackers, and other digital threats. It is intended to help SMBs safeguard valuable files, data, emails, networks, desktops, laptops, and even mobile devices. AVG encrypts and keeps documents and files in a virtual disk on your device that is password protected. It has a built-in shredder that deletes files in a secure manner to prevent recovery by hackers. The software also has a capable anti-spyware feature that detects information collection by adware and spyware.
  11. LogonBox is a self-service password security management platform that makes it accessible for end users to securely change or reset account logins and passwords without IT assistance. Thanks to its single sign-on capability, your end users are able to easily gain access to all of their accounts with only one credentials. Furthermore, with this software, admins are able to streamline their work process for unlocking accounts, resetting passwords, building groups and connecting accounts, and others from within a single platform. You can also strengthen your password security policies and better protect user accounts by setting your own custom rules for modifying passwords.
  12. Intuitive Password is a powerful password management tool designed according to military standards. Perfect for users who are looking to secure their confidential corporate systems, social security data, social media accounts, or bank information, this comes with a robust set of tools that will help you manage and store your password information. Be it SMS security alerts, password expiry notifications, or automatic data syncing and backup, this platform has the features you require. It can also generate hack-proof passwords and support one-click logins for added security. What’s more is that this allows users to share their passwords in a secure place, making it great for teams with shared accounts.

Pricing of IT Security Software

What is the cost of IT security software? To give you an overview of how much you’ll invest in this system, we listed below the pricing plans of some of the leading solutions in the niche.

  1. ManageEngine ADSelfService Plus. Their pricing options start at a Free Edition for up to 50 domain users with no expiry date. For advanced features, users can look at the software’s Standard Edition and Professional Edition with annual subscription fee starting at $745 and $1,195 respectively for 500 domains.
  2. EventLog Analyzer. It has a free edition that supports up to five log sources. For paid plans, annual subscription license for Premium Edition starts at $595 while Distributed Edition goes for $2,495.
  3. Glasswire. The device, data, and privacy protection software offers three pricing plans – Basic at $29 for one PC, Pro at $50 for 3 PCs, and Elite at $75 for 10 Pcs.
  4. Dhound. The threat detection solution for servers, apps, and cloud assets is available in three packages – Lite at $15/month for one asset, Plus at $38/month for up to 3 assets, and Professional at $73/month for up to 7 assets.
  5. AirWatch. This app and device security software offers 4 pricing suites that start from $3.78/device/month up to $20/device/month. Prices are slightly higher for plans based on per user.

Security dashboard of Airwatch.

Potential Issues

There is no foolproof security software to completely protect you from cyber threats. Identifying potential issues you might encounter beforehand can help you prepare and plan steps to solve them before they happen. Below are some examples to take note of:

  1. Need for more than one software. Depending on your requirements, you may need to install more than one software program to address all your cybersecurity needs. For instance, installing an antivirus software does not prevent you from getting hacked because it is not a firewall. This can be mitigated by identifying your IT infrastructure, organization setup, existing software systems, and potential cyber threats. By understanding your specific business environment, searching for the right and the complete solution can be easier as your choices are narrowed down.
  2. Accessibility poses risks. Accessibility offered by software products poses both a benefit and a risk. When your systems live on a software, anyone can access it with the right login details and information. Hence, security software with role-based access is available to control and limit the access of your employees and contractors. Employing network monitoring and web filtering technology, as well as educating your employees, is essential.

After understanding what is IT security software, we can now take a look at where it’s headed. As the tactics of cybercrime evolve, security vendors must continuously innovate and improve their products. Here are some of the software’s latest trends:

  1. Application of blockchain principles. To face the increasingly sophisticated cyber threats, an emerging approach such as blockchain principle provides a promising leap forward in strengthening information protection. Using the blockchain technology, data is stored in an open space ledger that’s decentralized in a distributed manner. This increases the difficulty of mass data hacking and tampering since all participants of the blockchain network can immediately see if the ledger is modified in any way.
  2. CARTA approach. The Continuous Risk and Trust Assessment (CARTA) is a new approach for a continuous, regular review of users. Basically, this process uses a real-time assessment of risk and trust in an IT environment. For example, only when a user poses a minimal risk of privilege abuse – as carefully studied – can they be granted with extended access rights. This method aims to administer informed decisions regarding security posture for companies.
  3. Tailor-made security. Security vendors are now engaging a more personalized approach to security by considering each organization’s IT infrastructure, industry, complexity, size and budget in order to address common pain points in a more targeted way. This provides organizations with more effective solutions as the approached are tailored to their requirements.

Never underestimate the threat

In 2018 alone, there were 21 instances where millions of user accounts and customer personal information were compromised because of security breaches on large businesses and corporations including Facebook, British Airways, T-Mobile, Cathay Pacific, and Marriot Hotels, among others. A year earlier, Yahoo reported that data involving 1.5 billion accounts were hacked. What do these tell us? Even global corporations with the most stringent cybersecurity measures are not safe. How much more with smaller companies and businesses?

Here are some more alarming cyber-threat statistics:

  • Nearly 800 million attacks launched from online sources across 194 countries were blocked by Kaspersky Lab.
  • In Q1 2018, the same cybersecurity company detected 1.3 million malicious installation packages downloaded on mobile devices.
  • There are over 282 million unique URLs that have been identified as malicious.
  • More than 200,000 computers were infected by malware designed to steal money through online access to bank accounts.

In today’s digital world where financial transactions are done online, important information is stored in the cloud, and connected devices are linked not only to the internet but also with each other, the need for defensive and protective tools is paramount. You should not downplay the existing and potential threats. You may say yours is just a small business that won’t attract the attention of hackers. Don’t be complacent. Hackers go for the most vulnerable. It has been found out that 43% of cyber attacks targeted small businesses. The more should you be on your toes because if these attacks can hit hard some of the biggest corporations, yours may not survive the impact. Take proactive and preventive steps, and seriously consider investing in robust IT security software that can safeguard your systems, devices, and most precious data.

By Nestor Gilbert

Senior writer for FinancesOnline. If he is not writing about the booming SaaS and B2B industry, with special focus on developments in CRM and business intelligence software spaces, he is editing manuscripts for aspiring and veteran authors. He has compiled years of experience editing book titles and writing for popular marketing and technical publications.

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