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15 Best Business Intelligence Tools For Small And Big Business

Sisense: Top BI Solution

USER SATISFACTION 99%
OUR SCORE 9.7
What is the best business intelligence tool for small and big businesses?

The best business intelligence tool for small and big businesses is Sisense because of its scalable architecture and extensive set of features that adapt to the requirements of any business size. From data consolidation and filtering to analytics and reporting, this platform has everything you need to make sense of your numbers. Moreover, the platform’s interface is simple enough to use for beginners and powerful enough to handle the requirements of professionals.

Small companies and large enterprises may have its fair share of differences but there’s one thing they have in common: the need for actionable insights to improve their business. Luckily, business intelligence tools are more accessible and flexible today. They are easy enough to use for small businesses, scalable enough for growing companies, and powerful enough to manage large datasets for enterprises.

With these software solutions, companies can now make sense of complex big data without hassle. Business intelligence solutions can collect, analyze and convert such data into understandable reports that can provide businesses with valuable insights, which in turn drives corporate profits.

However, with the plethora of BI tools on the market and the various ways they are packaged, beginning the selection process can be quite confusing. In this article, we will take a look at the best business intelligence software for small and big businesses, as deemed by our experts, carefully assessing their features, functionalities, and pricing. This should make it easier for you to narrow down your options at a much faster time.

Business intelligence tools are currently being used for strategic corporate goals, which include KPI measurement, cost-effective deployment of resources, business health planning and generation of insights to quickly make strategic decisions, among many others. What’s good about such solutions is that they help businesses employ business intelligence across the organization. They are also easily deployed, utilized and integrated with any company’s system.

So why use business intelligence tools? The benefits of business intelligence tools far outweigh the investments they entail. They can help businesses gain valuable insights to affect growth, resolve urgent concerns, collate marketing data more quickly, provide a real-time view of the organization and allow for the anticipation of future outcome using predictive analytics and forecasting.

Source: Zionmarketresearch

As more and more business organizations turn to business intelligence software for growth, the market for such tools is expected to further expand. In fact, the global BI software market is forecast to grow at a CAGR of around 7.1% through 2025. As shown above, the market is anticipated to hit above the $26-B mark in 2021. This market expansion is expected as the technology has made strides in helping businesses grow.

New BI software trends have been immensely providing organizations with new capabilities. Data discovery, which used to be the turf of experts in advanced analytics is now made easy using these platforms. This is accomplished through visual analytics, allowing decision makers to access and immediately act on data. Perhaps one of the most important trends in BI solutions is their provision of mobile support and cloud deployment, allowing users to access and analyze information from any device.

Let’s walk you through all the important aspects of each product, highlighting its unique strengths and features, pointing to specific applications and discussing any drawbacks you should consider.

1. Sisense

BI software Sisense enables businesses to collate, analyze and view data, which can be used in making sound business decisions and to come up with strategic plans. The tool aggregates all needed information into a singular dashboard with its drag-and-drop functionality and provides you with a granular view of your data. Users can come up with reliable analysis using visual reports as a basis, making the process far easier and hassle-free. The platform’s interface is easy to use, allowing users to learn system navigation quickly and easily.

This award is given to the best product in our business intelligence software category. It highlights its superior quality and underlines the fact that it's a leader on the market.
USER SATISFACTION 99%
OUR SCORE 9.7
Sisense won our Best BI Software of 2018 Award

In addition to these features, Sisense also offers intuitive data crunching for beginners, making it a good option for those who are new to using BI solutions. On the other hand, if you are looking for scalability, extensibility, and flexibility, don’t worry. It also comes with API-first approaches for developers. If you’d like to learn more about what Sisense has to offer, the vendor offers a very good free demo so you can try out the key features of their tool yourself. You can easily sign up for Sisense free demo here.

Case study

It is these functionalities and more that led Magellan Vacations to adopt Sisense. It took the luxury hotel a short time to get a grasp of the system’s functionalities. Management was looking forward to using a system that provides real-time feedback to agents and intuitive to non-technical users so they could run analytical processes and reporting. With their service being phone-based and highly personalized, and their database unstructured and often modified, management found traditional methods for tracking sales metrics and closure rates simply inapplicable. It was at that point that CEO Andrew Vignuzzi gave Sisense a chance.

Sisense was not Magellan Vacation’s first choice, but rather the system that saved them from hiring staff and reporting at the rate of $80,000 per year. Ever since they deployed it, they’ve been reclaiming time and cost-effectiveness in their IT department, touting Sisense as the most user-friendly system they could have possibly chosen. They are now able to manipulate data on the fly, provide real-time feedback to their agents, and coach and counsel them in line with the company’s goals. Better yet, they drill deep into the performance of each agent and department, share insights in a snap, and prepare custom reports instead of sticking to any inapplicable approach.

What is unique about Sisense?

  1. In-Chip Engine and Proprietary technology. Running ad hoc queries and receiving answers on dot (no need to prepare data whenever a new question arises).
  2. Single-Stack Architecture. A single tool that helps you collect, prepare, organize, and analyze data
  3. Optimal Use of Computational Resources. No need to hire professional analysts, maintain complex hardware, or make excess IT investments
  4. Consolidation of Charts from Multiple Sources. Sisense’s unique power is that it automatically recognizes and brings together charts and tables from different data sources, and then combines the data contained in them without you preparing it.
  5. Minimal TOC. The platform requires no DBA and manual mashups, and there are no special scripts to learn. You will also skip investing in data warehouses and professional maintenance services, as all data analysis operations are conducted in the same system.

2. Looker

Data discovery app Looker also makes it to the top of our best business intelligence tools list for its intuitive data exploration approach. It has a web-based interface that can be used to exploit the expertise of companies’ analytics teams. Using the system, teams can build and share reports in an instant helping their organization use data to boost business decisions and actions.

An award given to products our B2B experts find especially valuable for companies
USER SATISFACTION 95%
OUR SCORE 9.6
Looker won our Expert's Choice Award for 2017

Looker also lets users build their own analytic modules and design visualizations using a single code. Queries can be easily produced and optimized with the platform’s ML code. It can analyze both web-hosted and SQL data and is able to accommodate well over 25 data variations, including Vertica, Hive and Google BigQuery. This piece of software has been helping companies boost customer satisfaction and convert site traffic into eCommerce data. The vendor offers a comprehensive Looker free demo here the better to appreciate this BI platform.

Case Study

It is because of the need for insightful intelligence that DonorsChoose.org was drawn to Looker. Back in the day, no one at the nonprofit could have foreseen the popularity that their organization is experiencing now or assume that maybe, someday, they’ll have to rely on operable intelligence to make a decision. Becoming aware of their own success story, executives also understood the need to make data publicly accessible, and to obtain real-time data insights pulling in info from a variety of sources. The very same system that would respond to their needs was also the one that ought to take care of their complex partnerships and help them develop useful decision-making practices.

The insights Looker provided were simply astonishing: The non-profit recorded a 65% increase in lifetime giving for donors who’ve been sent ‘thank you’ cards upon donating and discovered that transferring reporting to an automated system saves as much as 400 hours of manual reporting a year. The organization was also able to prepare a poverty breakdown pie by the school, and redirected 80% of projects toward helping low-income educational institutions. Meanwhile, they received 292,000 new requests for school supplies and 227,000 requests for technology, as they were able to depict and pinpoint the hottest trends in US education.

What is unique about Looker?

  1. Workbook Analytics. Looker adopts your company’s unique business logic. Connect it to any of your relational databases (BigQuery or Redshift, for instance), and it will automatically generate a data model based on your schema.
  2. LookML. Looker is best-known for developing an easier approach to data analytics, namely a brand new database query language call LookML. The language operates like a simplified version of SQL which is reusable and modular, and thus, way easier to learn for first-time users.
  3. Various Field Parameters. With Looker, you can define fields with a number of field parameters, including dimensions and dimension groups (manipulation-prone columns and tables), measures (alike aggregate SQL functions that provide row information), and templated filters (unique to the user, he can create new ones upon need).
  4. Support for SQL Window Functions. Window functions are not-that-well-known SQL functions designed for users to rank customers based on specific behavior without adhering to complex self-joints and first-time variables, or even a series hacks that may require them to transfer data to a third system.
  5. 70% Trial-to-Win Rate. The possession of a modern exploration language and comparably easy adoption ensured Looker a trial-to-win rate of even 70%, compared to the 11% average measured for the SaaS industry in general.

3. datapine

A business intelligence and data visualization solution, datapine connects all your data sources in a unified location and creates detailed visualizations to help businesses comprehend their data better. Its data integration capability makes it effortless for users to connect and analyze information across various sources, including CRM, ERP, various documents, and others. Even non-tech savvy users can fully take advantage of the software’s capabilities without experiencing a steep learning curve due to its drag-and-drop interface and a large selection of visual charts.

datapine comes equipped with modern data dashboards that help provide a clear picture of your goals, progress, and other information that can help you drive growth to your business. Thanks to its accessibility, all users can access pertinent information, display modern data dashboards, and create easily digestible data visualizations. For more information on this product, you can easily sign up for a datapine free trial here. This way, you can test out its features extensively.

Case Study

Kreditech, an online consumer finance company, was having trouble with centralizing their decision making process. They had difficulty with combining their internal and external data and they noticed that their dependency on IT personnel for day-to-day analytics was putting a damper on the overall operational productivity. This was when they decided to take advantage of the functionalities that datapine has to offer.

Upon incorporating datapine into their arsenal of business systems, they were able to reduce the time spent on reporting and analytics by 40 hours per week. They were also able to collect KPIs within minutes without the need of IT involvement. Moreover, the platform was able to give them real-time access to ad hoc analysis and reports no matter what device they used, speeding up operations even more.

What is unique about datapine?

  1. Centralized Data Management. datapine connects all data sources and stores them in a single location, making it easy for users to manage and access important information.
  2. Data Visualization. You can create detailed visualizations on specific data without asking for the assistance of the IT department. It has a large selection of charts to choose from, allowing you to generate beautiful visualizations that are easy to digest and act upon.
  3. Data Dashboards. Create professional dashboards that display layers of data you need to understand your current business standing and goals.
  4. Drag-and-Drop Navigation. One of the biggest problems that beginners have with BI software is that its difficult to navigate. Moreover, they don’t have the technical expertise to use coding or programming languages to configure their reports. Luckily, datapine offers a drag-and-drop tool that will let you work your way through the program with ease.
  5. Smart Alerts. You won’t always be staring at your BI dashboard when you’re at work. This is why datapine comes with smart alerts that will notify you whenever it detects certain anomalies in your data. By doing so, you can act on any issue promptly and prevent any problems later on.

4. Zoho Analytics

Next on our list is data analytics platform Zoho Analytics. As part of the Zoho productivity suite, this software packs quite a number of robust tools that are easy to use, highly configurable, and easily extensible. It allows you to streamline the aggregation of data from multiple sources, speeds up the generation of reports, as well as simplifies the visualization of data for presentations. Moreover, it has REST API capabilities that allow it to integrate with a multitude of third-party systems so you can collect data from your existing software solutions automatically.

Another thing that makes Zoho Analytics a good business intelligence tool for both small and large companies is that it has a scalable interface. With this, it is easier for you to process data no matter how extensive or limited your datasets may be. In addition, it has collaborative workspaces that can support teams with as little as 2 members to as big as 50 members in case you need to discuss data analytics reports. To learn more about this platform, be sure to sign up for a Zoho Analytics free trial here.

Case Study

A rewards and recognition company, nCentrix provides businesses with bespoke strategies that help them reinforce brand loyalty and drive growth for their company. However, they were having trouble meeting the demands of customers in terms of advanced reporting and database management. As a small business, they don’t have the financial capability to employ professionals solely for this task so, as a compromise, they looked for a reporting software that can offer quality insights instead. This was when they stumbled upon Zoho Analytics.

With Zoho Analytics, they were able to compile datasets, set up dashboards, and publish reports within the day they started using the platform. They started becoming more responsive to clients’ needs, all while cutting off 20 hours per week on the time they spend for data analysis. Moreover, they were able to grow clients’ businesses by at least 30%.

What is unique about Zoho Analytics?

  1. Streamlined Data Gathering. Zoho Analytics allows you to sync and importing data into the system easily. It accesses various on-premise databases, cloud storage platforms, and other applications. After which, it also formats them and deletes duplicates automatically.
  2. Chart Creation Made Easy. Create charts and graphs without the need for spreadsheets or separate systems using Zoho Analytics. All you have to do is choose the reports you want to visualize and adjust its format using drag-and-drop navigation, and you’re ready to publish.
  3. Robust Visualizations. Zoho Analytics comes with a plethora of formats for static and interactive charts and graphs. With this, you can easily come up with presentations and reports according to the requirements of your company or the preferences of stakeholders.
  4. Built-In Collaboration Tools. Using this platform, you get access to collaborative workspaces with built-in communication options. This feature lets you share reports easily as well as discuss your data in a secure environment.
  5. Open API Capabilities. Users can extend the capabilities of the Zoho Analytics platform using its open API tool. This lets you integrate the system with your existing applications so that you no longer need to jump from software to software to handle operations. Moreover, this makes it easier to collect and sync data for you.

5. Yellowfin

Built for businesses of all sizes, Yellowfin is an analytics solution offering end-to-end business intelligence tools. With this, you can easily bridge critical information from different data sources and get real-time insights to better understand how your business is doing. It comes with highly configurable dashboards that help you get access to all the information you need without hassle. More importantly, it can alert users via notifications whenever it detects relevant changes in forecasts, so you can adjust your plans ahead of time. Yellowfin also offers machine learning and automated insights so digging through your data for answers is much faster.

You can use all the features for free for a period of time to see if the software matches your needs. Simply sign up for a Yellowfin free trial here.

Case Study

The difficulty of identifying discrepancies in processes was what pushed St.LukesHealth to look for a reliable business intelligence solution. They were slowly realizing that their workflow was no longer able to keep up with the demands of their clients. However, they were having trouble pinpointing the problems in their processes. This is when they first stumbled upon Yellowfin.

With the platform’s robust set of features, the company was soon able to find out what aspects of their processes are too time-consuming and which activities are putting a damper on productivity. St.LukesHealth was able to leverage automated reconciliation alongside its existing software ecosystem to find discrepancies in processes and resolve errors as quickly as possible. In fact, after rolling out the platform, they experienced 25% to 33% processing efficiency gains and reduced time-consuming processes that took up a whole afternoon to finish into tasks that only take half an hour or less.

What is unique about Yellowfin?

  1. Real-time alerts for sales and trends. Be aware of sales trends and crucial changes to your forecasts via real-time alerts and notifications.
  2. Collaborative business intelligence. This tool comes with collaborative BI tools that let you and your team members share insights throughout the organization. This also has features that let you distribute, export, and email any BI content to your stakeholders.
  3. Data storytelling options. Yellowfin goes beyond static graphs, tables, and charts for data visualization. It allows users to create immersive and interactive presentations that accurately capture and highlight the important aspects of your collected data.
  4. Custom Dashboards. All companies have different priorities and they need access to different types of data to manage these priorities. This is why Yellowfin allows you to choose from different dashboard types so you get access to the kinds of data you need.
  5. Web API. Yellowfin can integrate with other applications, add-ons, and business systems. This allows you to streamline your workflow and source your data from your existing software solutions.

6. AnswerDock

AnswerDock is a cloud-hosted analytics platform that leverages artificial intelligence, natural language processing, and data mining algorithms to provide users with accurate reports and analysis of their data. Using this, businesses of all sizes from various industries can conveniently collect data from different sources, get instant answers to their queries, and speed up the decision-making process. What’s more is that, because it uses more advanced BI tools, this platform can answer beyond the whats, whens, and hows of your data but also identify possible trends. In addition to that, you can format these discoveries using their extensive set of report customization tools. In case you feel like the platform still offers basic functionalities for you, don’t worry. It supports third-party APIs so that you can extend its features according to the needs of your operations. If you would like to test out these features yourself, you can sign up for an AnswerDock free trial here.

What is unique about AnswerDock?

  1. Unified Database. AnswerDock allows users to perform better data governance because of its secure unified database. This comes with a privilege management tool that lets you control who can view or edit your data at a dataset, row, or column level.
  2. Extensive Customization Options. If you are looking for unique ways to lay out your reports, AnswerDock offers more than 30 interactive chart formats as well as over 50 customization options. With this, it is easy to make your charts and graphs as personalized as possible.
  3. Fast Data Search. This data analytics tool leverages natural language processing to help you get to the information you want faster. Moreover, it utilizes search-based analytics, insights discovery, and data mining to help you get a deeper understanding of each report you pull from the system.
  4. Convenient Data Preparation. AnswerDock lets you store questions for data that has yet to be collected. With this, you can prevent overlooking certain queries and even schedule dashboard generation for future reports for a more convenient data analysis process.
  5. Real-Time Computations. Not only does AnswerDock sync your data in real time, but it also provides users with granular computations in real time. This way, you can get the insights you need faster. Moreover, this lets you act on anomalies as they happen.

7. Hotjar

Primarily an analysis and feedback tool, Hotjar landed a spot on our list because of its ability to analyze user insights and visualize user behavior. It leverages heatmaps, behavior logic, one-on-one testing, cross-device surveys, and visitor recordings to help you identify the impact of your websites and landing pages so that you can improve it and yield better conversion rates. The platform even offers a one script implementation feature, so you don’t have to worry about lengthy installation processes that require technical knowledge. All you have to do is use the script on WordPress, Shopify, Squarespace, Weebly, or any other platform that you use to host your site, and you’re good to go.

Case Study

HubSpot Academy has been providing marketing and sales education for entrepreneurs but not a lot of people know about this yet. To boost their signup rate and help more businesses with their marketing and sales needs, the company decided to invest in Hotjar. By using its polling system, they were able to detect what issues are causing the visitors to abandon their course registration page. Among the many reasons they collected were a handful of users thought inbound marketing is different from digital marketing, some were unsure of how this will help their career, and some thought that it is meant only for entrepreneurs and not job seekers. Upon getting these responses, they slowly fixed their site by addressing the mentioned issues and were able to boost signups by 10%.

What is unique about Hotjar?

  1. Powerful Analysis Tools. This analytics platform comes with heat mapping, conversion funnels, form analytics, and visitor recording to help you observe user behavior on your site and pinpoint what aspects of it are catching their attention.
  2. Robust Feedback Features. Hotjar offers robust polling, surveying, and incoming feedback features to help you collect information directly from clients regarding the usability of your website.
  3. Multi-Language Support. It is localized in up to 40 languages. This way, you can collect data from responses of customers without having to worry about language barriers.
  4. Simplified Research and Testing. Hotjar lets you enlist participants from the visitors of your website by asking them if they would like to help you improve your site in exchange for certain incentives like vouchers. Not only is this beneficial to making adjustments to your online presence but also help you boost your relationship with your customers.
  5. Mobile-Ready Interface. Hotjar is built for mobility. You can access it using your desktop, smartphone, or tablet so that it is easier to monitor conversion rates even when you work remotely.

8. ReportPlus

ReportPlus is an analytics solution that primarily focuses on data visualization. This allows users to create interactive and accurate reports on financial performance, marketing campaign progress, social media analysis, and other operational processes without the need for an IT department or the services of an external consultant. It leverages drag-and-drop capabilities and intuitive swiping features, making it easy even for technologically challenged individuals to create reports of their own. Moreover, while this platform is easy enough to use for freelancers and small businesses, it also comes with enterprise-grade tools for bigger companies. With this, you can merge data from various sources, process large amounts of datasets quickly, and even secure your database via encryption.

What is unique about ReportPlus?

  1. Self-Service BI. Created for usability, ReportPlus has an easy-to-use interface that lets users collect data more conveniently, process them more accurately, and get insights faster, all without the need for coding knowledge. This way, they don’t need to hire external IT experts to make sense of their data.
  2. Industry-Specific Visualization Formats. Because different businesses require different types of charts and graphs, ReportPlus provides users with industry-specific visualization templates. With this, you can simply make use of preset themes and customize them according to particular operational needs for faster data analysis.
  3. Real-Time Data Connection. ReportPlus has the capacity to integrate with SQL databases, online storage services, local Excel spreadsheets, and a multitude of business systems. This way, it can aggregate your data in real-time and give you more accurate reports.
  4. On-the-Go Accessibility. Much like plenty of its competitors, ReportPlus offers a mobile-ready interface. With this, agile teams can get access to their data and their reports whether they are using their desktop, laptop, or mobile device.
  5. Configurable Deployment Options. Do you want to host your analytics system on the cloud to relieve your IT department of additional tasks? Perhaps you want to keep your data inside the premises of your offices to keep it safe from cybersecurity threats? Whatever the case, ReportPlus has you covered as it can run on the cloud or on-premise depending on the requirements of your operations.

9. QlikView

A robust and easy-to-use BI tool, QlikView automatically generates personalized reports and custom dashboards. It uses associative data indexing to explore massive data and discover hidden trends and patterns that can be used to make sound business actions. This piece of software is suitable for any business size and even freelancers. With QlikView, users can collect valuable insight and even share them with relevant individuals. Its smart search and data discovery features allow for data analysis through interactions with charts and visualizations. Aside from these, the platform provides smart visualizations, information summaries, color gradient use, and responsive design.

Case Study

The product has time and again been proven useful to many organizations, like in the case of Deloitte Netherlands. Finance and Control manager Frank Kneefel believes that in a 24/7 world driven by loyalty and transparency, accurate information is both free and scarce. Before he discovered QlikView and decided to give it a try, he was afraid of Deloitte’s highly complex reporting environment and struggled to bring in a unified approach for audit, consulting, tax and risk management analytics to save the company both time and money. For a worldwide service provider renowned for diversity, affordable and unified productivity management reporting approach sounded like Utopia.

Then, the hero arrived. QlikView’s flexibility, user-friendliness, and analytic powers turned out to be just what Deloitte needed. With it, the company brought its multiple data sources under the same roof, including diverse Excel files and SAP warehouse data. Within a month, the new reporting app was set and ready to go, and consultants were able to save an average of 10 hours reporting hours per month. As time passed by, Deloitte’s upper management became more and more fascinated with the effects of QlikView that they ordered the creation of two new apps: One for tracking human resources, and the other for forecasting customer/market behavior.

What is unique about QlikView?

  1. Full spectrum of visual analytics: QlikView adopts a platform-based and self-data discovery approach, and puts in place centrally deployed analytics that is easy to adjust as your business grows.
  2. Tightly Governed Assets and Data Modules: QlikView encourages natural data exploration, and solves in such way the problem of non-intuitive self-service analytics of complex data modules.
  3. Intelligent searching. You can start using QlikView by importing the simplest and most natural analytical operations, and the system will guide you from there on, as it offers multiple advanced possibilities for all data sources.
  4. Buildable platform. As a developer, you will find it very easy to design a personalized QlikView application, as the platform offers open standard APIs and mashup extensions.
  5. Mobile-first. QlikView’s design is fully responsive on different mobile devices, and thus deployable everywhere and for everyone. Its interface will easily adapt both to the device and the interaction method it uses.

10. Tableau

BI platform Tableau aids businesses in visualizing and making sense of data. It enables organizations to connect, visualize and share data through PC or iPad. Users can easily create dashboards, publish and even share them with colleagues, partners, and customers without the need for programming knowledge. The software can connect to numerous information sources and import and visualize information in a very short time. The software is intuitive, facilitating ease-of-use and allowing data analysis using drag-and-drop functionality. It fosters collaboration, allowing for group analytics and keeping all team members in the know at all times. Users can also accomplish tasks from virtually anywhere at any time as the app comes with a native mobile app.

Case Study

These and more functionalities made Arby’s Restaurant Group decide to use Tableau. What the restaurant company was searching for then was a reliable retail analytics system. They imagined their ideal tool to map retail success from the field, focusing in particular on trends for retaining customers in a time of renovation and casual closing. For the purpose, that system should be able to combine supply chain visualizations, maximize cost efficiency, and provide intelligence on sourcing and warehouse management. In short, they were looking for Tableau.

How did Tableau help the restaurant group? The system put in place improved decision making on material usage, as it integrated data across several applications. Thanks to the tool, the company was able to order supplies in line with its demand trends. Another invaluable benefit was managing risk and comparing their performance to internal and market expectations to wrap up a deficiency percentage and tackle it accordingly. Arby’s Restaurant Group also relied on Tableau’s warehouse management kit to gain visibility into the efficiency of individual employees and shift groups.

What is unique about Tableau?

  1. A Pioneer of Drag-and-Drop Analytics. Tableau was among the first BI systems to present intuitive analytic dashboards where users can manipulate data with a simple drag-and-drop mechanism. Where it is today, Tableau also counts as one of the most innovative products on the market, constantly presenting new features and functionalities, and following trends.
  2. Dashboard-to-Dashboard Interactions. With Tableau, you can copy different dashboard elements and transfer them to other workbooks, which give you plenty of iteration and development possibilities. For instance, you can combine the work of different analysts on a new, seamless dashboard.
  3. SAML authentication. The newest version of this system can be delegated to SAML authentication, an open source method that makes it possible to create single sign-on on experience. This makes Tableau connectable to any third-party app/system, and usable in all of your departments.
  4. Mobile Web Authoring. Tableau will not only display data on mobile devices, but allow you to modify existing views, analyze data, and save new versions with a dedicated app.
  5. Various Runtime Versions Available. Generally, the choice of version to deploy will depend on your operating system, given that the 64-bit version is the preferable option that addresses larger chunks of memory and improves speed.

11. SAP BusinessObjects Lumira

While created for large enterprises, SAP BusinessObjects Lumira offers quite a number of functionalities that make it great for different business sizes. For one, it is built for self-service BI which is why it offers an easily navigable interface that allows you to build accurate reports without the need for coding knowledge. Secondly, it provides users with a variety of pre-made visualizations so that you don’t have to design them from scratch. Moreover, it comes with a fast source manipulation tool that lets you consolidate your data even without dealing with complicated spreadsheets. The only downside to this system is that because it is deployed on-premise, SAP BusinessObjects Lumira is not capable of providing you with access to your data outside your office.

What is unique about SAP BusinessObjects Lumira?

  1. Easy Data Aggregation. Like the other SAP products mentioned in this article, SAP BusinessObjects Lumira also has the ability to seamlessly blend data coming from various sources. This automatically filters your data, removing duplicates or invalid information, to make the analysis process faster and more convenient.
  2. Wide Variety of Visualizations.Be it bar graphs, radars, bubble charts, pie charts, or any other form of data presentation, you can count on this platform to have the visualization options you need. This way, you can find the best possible way to convey your findings without the hassle.
  3. No-Code Reporting Customization. Customizing your dashboards shouldn’t be complicated. This is why SAP BusinessObjects Lumira offers drag-and-drop navigation so that you no longer need any coding expertise to personalize your reports and visualizations.
  4. Secure Interface. As an on-premise system, SAP BusinessObjects Lumira prevents your data from being accessed externally. With this, you can be sure that all of your confidential company information stays within the office and can only be accessible by you and your employees.
  5. No-Fuss Pricing Plan. SAP BusinessObjects Lumira is available in only one pricing package. Meaning, you no longer have to spend time comparing plan inclusions as you will get all you the business intelligence tools at a fixed rate.

12. SAP Crystal Reports

BI software solution SAP Crystal Reports is designed to work with databases, collate and filter data for analysis. The system presents data in the form of reports, generating such based on data captured from a variety of sources. Its report wizards help users in coming up with reports and completing common reporting tasks. The solution uses cross-tabs, formulas, conditional formatting and sub-reports in data analysis, allowing users to uncover less than obvious data relationships. Moreover, it comes with a myriad of features that allow for easy access to pertinent data, presenting them through reports, financial statements, invoices and order forms. This intuitive system can likewise provide insights that lead to sound business actions.

Case Study

A testament to SAP Crystal Reports effectiveness is Automatic Data Processing, Inc.’s (ADP) experience in using the product. The company has more than 60 years of payroll and tax administration experience and a very diverse sales management process that was practically impossible to frame in a single automation solution. Darrin Farnsworth is the company’s sales automation projects manager, who witnessed first hand the problem of not being able to create a one-size-fits-all report. Before testing out SAP Crystal Reports, he remembers accepting duplicates and excess report databases as something ‘one has to live with.’

Luckily, SAP Crystal Reports worked around what the company has long given up on, and transformed it into reality: ADP is now using it to standardize its reporting procedures, a process that may take a while, but will eventually be completed. Ever since the tool was first deployed and implemented, ADP’s agents are able to run reports on schedule, update data and inspect the pipeline by sharing information and integrate the tool easily with Salesforce to allow painless data migration. SAP Crystal Reports has also helped them improve data quality by 15%, team coverage by 10%, and retrieve and manage scorecards in less than 30 minutes per day. Reports are also able to save even 60 minutes of reporting time on a daily basis.

What is unique about SAP Crystal Reports?

  1. Intuitive tools. SAP Crystal Reports offers an array of intuitive design tools for you to create detailed and precise report layouts. This way, you can save time adjusting templates and wizards, and set your own parameter values and rules for sorting customers. Designing reports is further accelerated with automated creation of hyperlinks, instant barcodes, and a single panel for all parameters.
  2. Early detection of changing conditions and trends. SAP Crystal Reports present broad business insights where data is regularly updated, which means you will be able to detect both negative and positive trends in time.
  3. Compelling data mashups. SAP Crystal Reports is integrated with SAP Crystal Dashboard to help you convey information in a compelling way, as for example What If scenarios. You will also be able to use Adobe Flash dynamic charts and graphs and embed Adobe Flex for executing business decisions.
  4. Richly-formatted reports in 24 languages. SAP Crystal Reports imports data from a variety of sources and helps you create a number of different interactive reports in 24 languages.
  5. Highly embedded technology. SAP Crystal Reports is a very useful system from an OEM perspective as it is embedded in many popular software systems and technologies including CA and HR.

13. SAP Business Intelligence

Another product from SAP that snagged a spot on our list is SAP Business Intelligence. This scalable BI suite lets users eliminate the guesswork in the decision-making processes through the use of data-backed insights on customer behavior. It is equipped with a plethora of business analytics tools that include ad hoc querying, data visualization, data monitoring, and data consolidation. With these at your disposal, you can generate reports in a few clicks of a button, customize them according to your preferences, and even distribute the findings across your company quickly yet securely. In addition, SAP Business Intelligence is equipped with open API features, making it a highly configurable platform that can adapt to the specific needs of any business

What is unique about SAP Business Intelligence?

  1. Robust Analytics. This platform leverages ad hoc reporting and smart querying to provide you with more advanced analysis. It not only helps you understand how particular scenarios came to be but also lets you identify trends in your data and generates potential implications.
  2. Role-Based Dashboards. It helps users create different formats of dashboards depending on the role of each user. With this, you can be sure that everyone in your team gets the information that you want them to peruse without having to worry about confidential data being compromised.
  3. Large Scale Analytics. This BI tool provides users with a highly scalable interface that can process small datasets and large datasets alike. Meaning, this platform is ideal for growing businesses that have yet to expand their reach.
  4. Easy Report Sharing. SAP Business Intelligence offers businesses with enterprise-wide sharing functionalities. With this, you can instantly share reports with individuals within your organization in a secure platform.
  5. Seamless Integration with Microsoft Office. Chances are, you’re already using Microsoft products as part of your operations. To help you simplify your work, SAP Business Intelligence integrates seamlessly with MS Office. This way, you can import data faster than ever.

14. Datadog

Designed specifically for app developers and IT professionals, Datadog is equipped with custom dashboards, searchable metrics and tags, as well as smart alerts to help you make the most out of your data for decision-making. It consolidates your data from various databases and online storage services and provides you with robust reporting options. This way, it easier for you to pinpoint how you can enhance your services, improve your products, or test out your IT strategies without having to undergo a long series of trial and error. Furthermore, the initial system is already integrated with some of the leading business applications on the market so you don’t have to do it on your own.

Case Study

Evernote is an application that aims to help teams and individuals boost productivity by giving them a system where they can organize their ideas, archive them, and share them with other people. Currently serving over 200 million clients, Evernote had to migrate their service to Google Cloud Platform in the hopes of improving their uptime and security. However, they needed a way to make sure that they are meeting their targets.

To do this, they took advantage of the Datadog features. They built custom dashboards on the platform to get a complete view of their application’s performance and get automatic alerts on key performance metrics. With these, they were able to quickly pinpoint and remedy problems that contribute to downtime as well as test out innovations that they want to roll out for their application.

What is unique about Datadog?

  1. Out-of-the-Box Dashboards. Datadog offers users out-of-the-box dashboards that can be customized according to your needs. From data aggregation to data filtering, you can program various aspects of the system so that it will churn out the reporting formats that you prefer..
  2. Smart Alerts. Make sure you utilize your data at the right time with Datadog’s smart alerts. With this, you can get real-time notifications via email and PagerDuty whenever the platform detects significant changes in your data.
  3. Fast Sampling Intervals. To give you the most accurate findings at the most opportune moment, Datadog has sampling intervals of 10 seconds. It collects information and calculates them quickly to let you know what is happening with your data exactly as they are happening.
  4. Built-In Collaboration Tools. Datadog is built for collaboration. Aside from giving you interactive dashboards, it also supports comment and annotation functionalities so that you and your colleagues can leave important notes about each report without disrupting workflow.
  5. Over 80 Integrations Supported.If you are looking for flexibility, Datadog will be a boon for you. This BI tool can support over 80 integrations so you can easily configure it or extend its features however you need. This feature also makes it faster to collect and sync data.

15. Qualtrics Research Core

Capping off our list is Qualtrics Research Core. Primarily an enterprise market research tool, this software is used by companies and educational institutions to support their research and development, customer behavior analysis, brand research, and strategy planning efforts. It offers a slew of robust features that leverage AI and machine learning so that sophisticated data analysis is simplified and accelerated. Moreover, it also serves as a secure repository of information as it chronicles all of the data you collect using the platform over time.

Case Study

Fandango has been serving moviegoers in North America by providing them with film browsing and ticketing solutions. For years, they focused on innovating in this field and providing the best service to their clientele. However, to take the customer experience to the next level, they need accurate and actionable insights. This is when they decided to use Qualtrics Research Core.

Using this market research platform, they were able to get channel-specific feedback automatically and track trending topics about them. After which, all of these data are consolidated and they were able to generate reports according to their queries. With that, they are able to speed up product development and boost advanced ticket sales. Moreover, using Qualtrics Research Core’s internal messaging system, they were able to bridge the gap between customers and their service team, further enhancing overall service.

What is unique about Qualtrics Research Core?

  1. Simplified Research Process. Qualtrics Research Core eliminates the need to spend long hours on SPSS or Excel. It has automation features that will let you analyze data, identify patterns in your results, and generate predictive models in just a few clicks of a button.
  2. Unified Data Storage. This platform not only aggregates your data from multiple platforms; it also stores your datasets for future use. By doing so, you can create a streamlined record system that will allow you to compare current data to previous ones.
  3. Multi-Channel Distribution. If you want to use surveys to get information from clients but are having trouble how to distribute them, Qualtrics Research Core will be a boon for you. This platform allows you to embed your forms on emails, SMS, social media, mobile sites, or other sites so data collection is much faster.
  4. Text IQ Capability. Even for the most experienced data analysts, it is still possible to have trouble phrasing queries that will give you the answer you need. Luckily, Qualtrics Research Core has a Text IQ equipped with AI and NLP to make analysis more intuitive.
  5. Drag-and-Drop Navigation. Qualtrics Research Core may come with enterprise-grade features but it was built for ease of use. Offering a drag-and-drop navigation tool, this platform can be navigated by novice and professional users alike for their data analysis efforts.

Guide to Selecting Business Intelligence Software

Business intelligence software can indeed help you optimize your operations and drive growth for your company. However, not all BI tools will be able to reinforce your existing processes or provide you with the specific tools that you need. This is why it is important to have a structured selection process to help you pinpoint which ones will work best for your operations.

In order to help you select the right business intelligence solution, here are some questions that you should ask yourself as you browse:

  1. What Features Do I Need? The first thing you should check out is what kind of functionalities are included in the BI platform you are interested in. Chances are, it will provide you with the basics such as data consolidation, visualization, and archiving. Perhaps, it also offers customizable dashboards and comes with both static and interactive reporting options. In addition to that, might want to look for some more advanced functionalities such as encryption options for securing data, smart alerts for ensuring that you get real-time notifications on significant trend changes, scheduled report generation for simplifying the preparation of recurring analysis, and predictive modeling for discovering possible trends before they even materialize. You might also want to check if your prospective software offers sharing options that will let you distribute your findings on different platforms.
  2. Who Will Be Using the Software? Next, determine who will be using the software. More often than not, these would be your in-house data analysts, IT experts, sales and marketing professionals, and managers. If it’s the first two, you’d easily get away with opting for developer-friendly platforms that use coding for customization as they have the technical expertise to handle it. Moreover, it gives them more control over the data collection and visualization process. However, your other employees might not have the same level of tech know-how. In this case, it is better to find tools with self-service BI options, drag-and-drop navigation, and no-code interfaces. By doing so, you reduce the learning curve for them and make the most out of your investment.
  3. How Flexible Do I Need the Software to Be?– Lastly, you need to determine how adaptable you want your BI tool to be. Start with customization options. Do you want to be able to personalize visualizations and dashboard setups? Would you like to modify the types of reports that it will generate for you and program which reports should appear on your dashboard? If so, the vendor should tell you what kinds of visualizations you can choose from as well as the number of dashboard setups they have. After which, take a look at its system configuration. If you are looking for a platform that can grow alongside your business, you need to find one that offers ample or upgradeable storage space and is equipped with API capabilities. By doing so, you won’t have to worry about not being able to accommodate all of your data. Furthermore, you will be able to scale your software up or down depending on the needs of your businesses.

So there you have it, our 15 best business intelligence tools for small and big businesses and a short guide to choosing one. We highly recommend Sisense for its scalable architecture and powerful yet easy-to-use tools. In fact, we would suggest that you sign up for a Sisense free demo here so you can try it for yourself. However, if you think that this solution is not the right fit for you, don’t hesitate to check out any of the other solutions we mentioned.

Category: B2B News, Featured Articles

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