COVID-19 left a significant impact on the real estate industry, but we can arguably say that no one has felt it more than property managers. Even as professionals strive to do their job best while out in the field, the pandemic has forced them to take a step back and find new ways to effectively handle property management processes and problems from a distance. Leveraging modern technology in the form of property management software has turned out to not only be a band-aid solution at a time when travel restrictions and limited face-to-face interactions were put in place. It has now become an essential tool for property managers for navigating a post-pandemic world where “virtual” has become the new and preferred business environment.
Just like other business technologies, property management solutions can be costly, which is why it is important to examine their benefits and advantages, which come with a considerable price tag. Among the apps offered by property management companies today, Buildium is one of those that offer standard and cutting-edge property management tools for real estate businesses of any type and size. In this article, we will examine what the Buildium pricing packages offer and help you determine whether Buildium is a worthy investment.
Buildium Pricing Plans & Features Table of Contents
Property rental in the United States is a massive industry that employed nearly 400,00 individuals in 2021. Among these employees are property managers who are also the most involved in running a property rental business. According to a recent study, around 70% of property managers are responsible for coordinating property inspections and maintenance, lease negotiations, advertising rental vacancies, and communicating with board members and tenants. With all the responsibilities property managers have to shoulder, it is no secret that they have the busiest days dealing with the challenges of managing rental properties effectively.
Source: iProperty Management
Since the pandemic, the number of tenants who want a more convenient way of sending applications, communicating with landlords and property managers, and making payments continue to grow. For this reason, industry experts encourage property managers and owners to invest in new technology. Utilizing modern property management apps not only helps ease the burdens of handling daily operations but also ensures that the business remains competitive by meeting tenants’ needs and preferences. But despite the apparent need for modern tech to prioritize the adoption of property management solutions, only 11.2% of property managers in the United States do so. On the other hand, property businesses that invested in modern technology have proven that it not only makes business operations more manageable but also helps increase client satisfaction.
Choosing the best property management solution, however, is another challenge property managers and owners have to deal with. Different factors need to be considered, from the features offered to the cost of property management software. With these, we proceed to examine the Buildium pricing packages and help you determine if this is the right software solution for you.
Overview of Buildium
Buildium is a cloud-based property management solution that gives rental property managers and owners flexibility in managing different types of rental properties in a single platform. Whether you are managing residential or commercial properties, affordable housing, community associations, or student housing, Buildium offers user-friendly tools that enable property managers to streamline day-to-day operations, from accepting rental applications, conducting property inspections, managing payments, to staying on top of owner and tenant maintenance and other requests, and more.
Buildium’s online payment feature allows property managers to automate lease collection through its own online payment tool called ePay, which accepts credit card and ACH payments. This also allows property managers to automate payments to vendors and property owners, which not only eliminates manual errors but also greatly reduces the time and effort spent on these tasks. Furthermore, Buildium allows you to set your online accounting on autopilot while keeping an accurate and detailed record of every payment transaction and automatically reconciling your financial records with your actual bank statements.
This software solution also simplifies maintenance management for both property managers and residents. Tenants can download Buildium’s resident app on their mobile devices and send maintenance requests with photo attachments. Property managers can then assess the request and assign it to a vendor or staff and monitor the progress until the request is completed. Communication is another area Buildium helps improve. Property managers have access to ready-made email templates for notices and they can also create their own templates for announcements they send to residents. Furthermore, Buildium gives property managers the ability to create fully customized websites with its free website builder to boost their brand. The website can also serve as a host for important documents, from resident handbooks, available listings, rental applications, etc.
Detailed Buildium Review
Key Features of Buildium
- Dedicated property manager app
- Resident app
- Owner portal
- Resident center
- Property accounting
- Tenant screening
- Online rental application
- Electronic signature
- Online payments
- Retail cash payments
- Maintenance requests
- 1099 eFiling
- Rental listings
- Free website
What types of properties can Buildium manage?
Buildium is a versatile property management software designed to accommodate various types of properties, making it a useful tool for property managers overseeing diverse portfolios. Here’s a look at the specific property types Buildium can manage and how its features support these unique requirements:
- Residential Rental Properties: Buildium is optimized for managing single-family homes, multi-family units, and apartments. Features like online rental applications, tenant screening, lease tracking, and maintenance request management streamline residential property oversight.
- Commercial Properties: For commercial spaces like office buildings and retail properties, Buildium supports features that simplify lease agreements, automate rent collection, and manage multi-tenant arrangements. The software also integrates with accounting tools to handle complex commercial lease terms and CAM (Common Area Maintenance) charges.
- Community Associations: Buildium provides tools for managing homeowners associations (HOAs) and condo associations. With features like violation tracking, board member portals, and community announcements, Buildium helps property managers keep associations organized and compliant.
- Student Housing: Buildium’s flexibility makes it suitable for student housing, allowing managers to handle high tenant turnover, manage roommate arrangements, and set up recurring online payments. Its mobile app also enables tenants to submit maintenance requests from anywhere.
- Affordable and Subsidized Housing: Buildium supports properties with affordable housing requirements by providing compliance tracking, income-based rental calculations, and detailed financial reporting that can satisfy regulatory audits and housing program requirements.
Buildium Pricing Packages
Essential is Buildium’s most affordable subscription package and is ideal for property owners and managers handling one to 150 rental units. This comes with all the standard features needed to streamline accounting and maintenance operations. With the Essential plan, you also get access to task management tools that allow you to create tasks, assign them to a vendor or staff, and respond to task-related inquiries.
Buildium Essential
Essential is Buildium’s most affordable subscription package with a starting price of $52 per month or $562 per year for a single unit.
What’s included in Essential?
- Accounting
- Maintenance
- Tasks
- Violations
- Online portals
- Resident and board member communications
- Free marketing website
- Basic tenant screening
- Online payments
- Standard reports
- Ticket support
- Paid e-signature
Who is this plan ideal for?
This plan is ideal for property owners and managers handling one to 150 rental units. This comes with an online portal and a dedicated mobile application equipped with all the standard features property managers need to streamline accounting, maintenance operations, resident relations, and more.
Basic Tenant Screening
This level of tenant screening does not require accreditation and only conducts soft credit checks on applications. Reports are automatically generated once the applicants give their approval for the screening.
Task Management
With the Essential plan, property managers get access to task management tools that allow them to create tasks, assign them to vendors or staff members, as well as respond to task-related inquiries.
Violations
In case there are residents who violate property rules or home association regulations, Buildium’s Essential plan allows property managers to log, report, and keep track of these incidents.

Buildium keeps a record of violations committed by residents.
Online Payments
This is a must-have feature of any leading property management software. Buildium supports electronic fund transfers via credit card and ACH payments. Transactions, however, have fees—$1.00 for every incoming EFT transaction and $0.50 for outgoing EFT. For credit card payments, there is a 2.95% charge for every transaction.
Free Marketing Website
The Essential package also provides property owners and managers with user-friendly tools to set up a fully integrated website for free to help promote their rental property business.
Standard Reporting
Standard reporting and analytics tools are also included in this plan, covering different types of financial reports, such as income and cash flow, budget vs. actuals, general ledgers, and more.
In-app Communication
Also included in this plan are in-app text and email features to make communication with residents and board members more convenient and to make sure that all important conversations are organized and secured. Property owners and board members are given their own online portals where they can directly access reports, submit requests, as well as collect payments. Meanwhile, residents have their own mobile application where they can submit ticket requests for maintenance, etc.

Buildium enables property managers to communicate with residents and board members via email and SMS.
Optional Add-ons
You can add more features to this plan at an additional cost. These features include an electronic signature, which costs $5 for every e-signature. And if you are also interested in adding property inspection capabilities, the starting price is $40 per month.
Buildium Growth
The Growth plan has a base price of $166 per month or $1,793 per year per unit. It includes all the features of the Essential package and more advanced features, enhanced support, and more comprehensive performance insights.
Who is this plan ideal for?
This plan is ideal for rental property businesses that are expanding their portfolio of rental property units.
What’s included in Growth?
- Everything in Essential
- Free property inspections
- Basic and premium tenant screening
- Unlimited e-signatures
- Performance and business analytics and insights
- Live phone support
Free Property Inspections
Unlike in the Essential package, the property inspections feature in Growth is free. This allows property managers to automatically sync all necessary information they gathered during property inspections using the mobile app.

Property managers can send invitations for property inspections from the Buildium app.
Performance and Business Analytics and Insights
This feature gives property managers and owners an in-depth view of the property business’ performance through detailed analysis of key metrics. These metrics cover gross potential rent, loss to lease, snapshots of revenue streams, and other data that can be helpful in identifying trends and business goals to set.
Ticket and Phone Support
The Growth plan also provides users with two types of customer support. Users can send tickets anytime and receive responses via email. Live support, on the other hand, is only available on weekdays from 9:00 AM to 8:00 PM EST.
Buildium Premium
Premium is Buildium’s most sophisticated plan and is an annual subscription package that starts at $5,172 per unit.
Who is this plan ideal for?
This plan is designed for large-scale property rental businesses with a maximum of 5,000 units.
What’s included in Premium?
- Everything in Growth
- Open API
- Buildium rewards
- Priority support
- Dedicated growth consultant
Open API
With the Premium plan, property managers and owners can seamlessly integrate Buildium with other software systems, such as third-party accounting solutions and marketing tools.
Buildium Rewards
One of the perks of purchasing the Premium plan is it also entitles rental property companies to annual discounts that can go as high as 15% off the subscription cost.

Buildium rewards management interface.
Dedicated Consultant
Property owners or managers get assigned a Growth Consultant who will guide them through the most effective ways of running a rental property business.
Which Buildium plan is best for you?
Choosing the right one from among the Buildium pricing packages largely depends on the type of portfolio and the number of units you are managing. If you are running a start-up property rental business, Essential has everything you need to simplify your day-to-day operations and make this property management platform more efficient. But if you are already in the process of growing your portfolio and increasing the number of units under your care, Growth has the additional tools necessary to lay down a strong foundation for a scaling rental property business. Organizations, on the other hand, will benefit the most from the Premium plan as it is specifically designed to handle large-scale rental property operations, especially in terms of integration capabilities and client support.
If you are still uncertain if Buildium addresses your business needs and if the cost is worth it, you might be interested in reading our article on the questions you have to ask before buying a property management software solution.
Key Insights
- Cost of Buildium Plans
- Essential: Starts at $52/month.
- Growth: Starts at $166/month.
- Premium: Starts at $479/month.
- Impact of COVID-19
- Shift towards virtual management and adoption of property management software.
- Industry Trends
- Increasing tenant demand for convenient application processes and communication.
- Low adoption rate (11.2%) of modern property management technology in the U.S.
- Buildium’s Key Features
- Online payment automation (ePay).
- Maintenance request management via mobile app.
- Customizable communication templates and website builder.
- Task management and tenant screening.
- Package Differentiation
- Essential: Ideal for managing 1-150 units, includes standard features like accounting, maintenance, and communication tools.
- Growth: For expanding businesses, includes all Essential features plus property inspections, enhanced analytics, and live support.
- Premium: For large-scale operations, includes Growth features plus open API, rewards, and dedicated growth consultant.
- Considerations for Choosing a Plan
- Business size and growth stage.
- Specific operational needs and desired features.
- Cost versus benefits of additional tools and support.
FAQ
- What is Buildium? Buildium is a cloud-based property management software that helps rental property managers and owners manage residential and commercial properties, affordable housing, community associations, and student housing efficiently.
- What features does Buildium offer? Buildium offers a range of features including online payment automation, maintenance request management, customizable communication tools, a website builder, task management, tenant screening, and detailed financial reporting.
- How does Buildium help with online payments? Buildium’s ePay feature automates lease collection and vendor payments, accepts credit card and ACH payments, and keeps detailed transaction records, reducing manual errors and time spent on financial tasks.
- What are the main differences between the Essential, Growth, and Premium plans? The Essential plan is for managing up to 150 units and includes basic property management tools. The Growth plan includes all Essential features plus free property inspections, advanced analytics, and live support, making it suitable for growing businesses. The Premium plan offers everything in Growth, plus open API, rewards, and a dedicated growth consultant, ideal for large-scale operations.
- Who should choose the Essential plan? The Essential plan is best for property owners and managers handling 1-150 rental units who need standard tools for accounting, maintenance, and resident communication.
- What additional features does the Growth plan provide? The Growth plan includes all features of the Essential plan plus free property inspections, both basic and premium tenant screening, unlimited e-signatures, detailed performance analytics, and live phone support.
- What benefits come with the Premium plan? The Premium plan offers advanced features such as open API for software integration, annual subscription discounts through Buildium rewards, priority support, and a dedicated growth consultant to assist with scaling the business.
- How does Buildium assist with maintenance management? Tenants can use Buildium’s resident app to submit maintenance requests with photo attachments. Property managers can then assess and assign these requests to vendors or staff, monitoring progress until completion.
- Can I customize the communication templates in Buildium? Yes, Buildium allows property managers to use ready-made email templates or create their own for notices and announcements to residents.
- What should I consider when choosing a Buildium plan? Consider the size of your property portfolio, the specific features you need, your growth stage, and the cost versus benefits of each plan to determine which Buildium package best suits your business.
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