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ProntoForms: Top Forms Automation


ProntoForms is a cloud mobile forms solution widely used by businesses of any size with field operations. These include installation, maintenance and audits. The software streamlines and fast tracks field-to-office communications and workflows resulting in transparent, on-time field deliverables. In this article we’ll take a look at how pricing works for ProntoForms and what you can expect for the price. But first, let’s round up key ProntoForms benefits so that you realize what is available for the pice you pay.

First of all, the software is very useful to address sudden field issues with quick resolutions coordinated by top-level stakeholders like experts, executives and even investors. It also provides seamless workflows between field and headquarters and help you gain more  insights on your field operations. Likewise, its automation and triggers keep processes fast while you maintain visibility and control.

ProntoForms won our Expert's Choice Award for 2017

ProntoForms received a high marks in the forms automation software category after a thorough evaluation the solution. Our findings corroborate over 3,500 satisfied companies using the software, including global brands like BP, Toshiba and Unilever.

How much does ProntoForms cost?

If you’re wondering how much ProntoForms costs, it is priced on a per-user, per-month structure. You have two options, PRO and Enterprise. Note that a small business may pay more if it has more users than a large enterprise. The main difference is the addition of analytics in the upgraded plan, which we’ll explain in detail below.

ProntoForms pricing plans make the solution highly scalable to your needs in two ways. First, you can scale down or up the features, mainly analytics. Second, you can add or remove users each month. This setup makes sense for seasonal field operations or if you experience sudden gain or loss in market share.

Here’s the pricing for ProntoForms plans, both of which include unlimited forms and submissions, integrations, and dispatch & workflows:

  • PRO – $25 per user/month
  • Enterprise – $35 per user/month

The vendor also offers a free trial that you can check out. You can easily sign up for ProntoForms free trial here. You’ll need to create a free account first, sharing a few professional details like your company phone number, email and job title. The data helps the vendor approach you with more clarity and personalized touch.

Comparison with ProntoForms competitors

ProntoForms pricing is almost similar to that offered by Synchroteam, but the latter is less scalable. Synchroteam offers only one plan paid either monthly ($28) or annually ($22). You get all the features, including those you may not need yet.

On the other hand, Kickserv has four pricing tiers, which are considerably more expensive than ProntoForms. Kickserv basic is priced at $44 per month, while its Pro is at $134 per month.

Meanwhile, Wintac is way outside ProntoForms pricing sphere. Its pricing starts at $1,495 per month, including work management and invoice management features.

Pricing highlights and key differences

The main difference between PRO and Enterprise plans is that the latter has analytics. Conversely, the only insight PRO plan can churn out is visually mapping submitted records by location. This isn’t bad if you have predictable field operations in a saturated market, for instance, local cable service.

Other main differences between the two plans are in integration and mobile features. Let’s take a closer look.


As we’ve mentioned, PRO doesn’t really come with analytics (but you can feed its export outputs to a third-party business intelligence software if you already have one). You need to upgrade to Enterprise for sophisticated insights.

The upgrade will give you unlimited analytics data storage. It also features the following advanced analytics:

  • Data management service
  • Interactive dashboards and reports access
  • Scheduled reports pushed via email
  • Report authoring
  • Dashboard authoring

If you have complex field operations with varying outcomes that are hard to predict, you definitely need analytics. Likewise, if you’re operating in a seasonal or risk-averse environment like construction or plant inspection, these advanced features will help you unearth potential bottlenecks or issues before they get complicated.

Analytics also gives you an overview of different aspects of your field operations, including territories, schedules and distribution of resources. This is important if the market is expanding faster than your business is growing. With a better perspective of demand, you can plan ahead the supply.


Enterprise plan integrates with two more cloud platforms, which can be a deal breaker for some companies: Amazon Cloud and Salesforce Custom Object.

Other than that both PRO and Enterprise integrate with an array of cloud and business apps, such as:

  • Google Drive
  • QuickBooks Online
  • Dropbox. Evernote
  • ShareFile
  • Sharepoint
  • Google Sheets
  • Google Cloud Print
  • Google Contact
  • Box
  • SalesForce
  • Microsoft OneDrive
  • Microsoft Sites Document Library
  • Zendesk

Likewise, Enterprise plan has a high capacity for bulk and image dispatching, destination custom filters and dispatch destination.


Enterprise plan has a white label option for in-app branding and customization and includes location-based filtering. Aside from this, both plans share all the great ProntoForms mobile capabilities specified below.

Shared features

The differences taken care of, let’s now focus on what you’ll get from both PRO and Enterprise plans.

Reporting features

PRO and Enterprise plans share reporting features that lend to your operation workflow flexibility. You can output files in a range of formats, such as, PDF, CSV, HTML, XML, JSON, event invitation, custom DREL and business card. The plans also allow for PDF and Word formatting and online PDF viewing.

Likewise, you can schedule exporting reports. This is perfect for recurring managerial tasks like collating weekly status reports or job performance sheet.

You can also use export filters to output only the metrics you need. Other reporting capabilities of both plans include data record listing and filtering and web-based form submission charts.

Mobile features

Both plans let you work offline or via native mobile OS for Android, iOS and Windows 10. You also get to upload rich media, multiple images and sketches. The later can be created from the solution’s drawing toolkit. Likewise, you can create thumbs summary and data stamp images.

ProntoForms excels in coordinating field-to-office communications, including helping you to perform the following on a mobile device:

  • One click to call, send SMS and email using the contact directory
  • Click-to-Web, click-to-PTT
  • Scan barcodes and QR codes and transmit data at once
  • Process credit card payments
  • Use laser, take photo to reinforce measurement
  • Calculate and manage date and time and duration
  • Market-leading data input options
  • Transmit form summary that you can share or print

Furthermore, the solution uses conditional logic, auto-populate and data source filter and search to streamline and fasttrack mobile actions.

Workflow, customization and integration features

Aside from the shared pre-built cloud integration of PRO and Enterprise we mentioned earlier, both plans integrate with the following systems:

  • FTP/secure FTP
  • HTTP file upload
  • Template-driven HTTP
  • WebDav
  • Sharepoint

Likewise, both plans feature REST API for deep customization of form dispatching, data source updating, form documentation, data retrieving and user management. The software also outputs file on CSV, JSON, XML and plain text, and supports standard formats like MS Word, PDF, TXT, HTML, ical and vcard.

Both ProntoForms PRO and Enterprise also provide SMS notifications and form-to-email feature.


ProntoForms pricing is simple and scalable based on number of users and add-on analytics. This setup works right for two types of business growth: seasonal demand, where you’ll revert back to regular operations, and market share expansion, where you’ll keep growing. Either, you’ll like it that ProntoForms is as useful to your need tomorrow as when you first try it today.

Category: B2B News
Tags: Forms Automation Software

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