20 Best Donor Management Software Solutions of 2024

Managing fundraising efforts is quite a challenge to be executed manually, particularly within a larger nonprofit where donations arrive in all shapes and sizes. Sooner or later, all nonprofits and charities arrive at the same conclusion: organizing and reporting their data the old-fashioned way has little to no impact on their cause. This is where donor management software solutions come in.

These systems can help streamline your fundraising efforts and integrate CRM and accounting features for added convenience.

In this article, we’ll be discussing the top 20 donor management software today. Moreover, our experts have highlighted the unique features of each software so that you can make the best choice for your organization.

For organizations that rely on gifts for survival, the pandemic is plain bad news for nonprofit organizations. Donations are down across several categories, except for those whose missions align with providing relief in connection with COVID-19.

The impact is noticeable from early on into the pandemic. For example: whereas donations at small nonprofits were up 3% to 10% three months from February 2019, the figures were upturned the next year, indicating -17% to -18% growth instead.

What to do during this dislocation, when donors themselves are strapped of cash and financially struggling themselves? Despite the grim existential reality, nonprofits have no recourse but to continue what they do. Thankfully the CARES Act and several foundations provide some relief, but there’s just no clear light at the tunnel yet for nonprofit organizations at the moment.

There’s no easy fix, especially since external forces are at play. Inside nonprofits, their best approach is to reassess their fundraising tools and determine if they could do better with better solutions. In this regard, this list of top 20 donor management software solutions should get them on their way.

1. Keela

Keela is a cloud-based donor management software designed primarily to streamline nonprofit management. In a powerful and cost-efficient way, the platform provides the intelligent tools that nonprofit organizations need to build meaningful donor relationships, communicate better, raise more money, and make informed decisions. Its comprehensive array of smart features includes CRM, fundraising, nonprofit intelligence, email marketing, and reporting tools.

The all-in-one CRM suite is one of Keela’s unique selling points. It provides key functionalities you need to manage the people at the heart of your business. From setting up and managing memberships to tracking and connecting with donors to volunteer management, the solution has the tools you need. Even better, with Keela CRM you have a centralized dashboard where you can visualize all important information about your organization.

In addition, through its fundraising management tools, Keela helps nonprofits streamlining donations. It makes it a breeze to create fundraiser campaigns with clear descriptions and fundraising goals. Even better, creating customizable donor forms is easy. Plus, once the forms are ready, you can embed them on your website to allow donors to make payments.

Most importantly, you can create the forms to collect specific payments such as newsletter subscription or membership payments. The good thing is, Keela integrates seamlessly with Stripe or PayPal, thus making it easy to collect online payment. Other notable integrations include Eventbrite, SendGrid, MailChimp, and QuickBooks.

What is unique about Keela?

1. Contact management. Donors are the heart of your business, and for this reason, you should strive to build better relationships with them. To aid this course, Keela provides a robust contact management feature. This tool allows you to manage donor’s basic contact information, details about their donations, volunteer history, and membership.
2. Nonprofit intelligence. Besides, collects and analyzes data to provide AI-driven insights on donor actions. Take the Donor Readiness, for example. Using machine learning technology, Keela analyzes the donor’s likelihood to donate, allowing you to request donations from people who are willing to give. Besides, with the campaign recommendations score makes it easy to pinpoint donors that are highly likely to give to the next campaign.
3. Streamlined fundraising. Even better, Keela allows you to put customizable donation forms on your website to help donors make payments. The forms can be configured to work in tandem with the Impact areas tool to enable donors to specify where their donations will go. The best of it all is that donations are automatically logged in Keela, and receipts are sent to the donor.
4. Powerful integrations. Moreover, Keela integrates with many popular apps that your business uses. The integration stack includes MailChimp, SendGrid, Gmail, Microsoft Outlook, QuickBooks, PayPal, Stripe, and Eventbrite. These tools extend Keela’s capabilities and thus help improve nonprofit management, mail sending, and fundraising.

2. Optimy

Optimy is an all-in-one social impact platform built for organizations of different sizes. It comes equipped with tools for grant management, volunteer management, sponsorship management, and corporate giving, among others. With this, users can facilitate fluid collaboration among participants, automate workflows, and review the performance of social impact efforts. It also comes with smart filters that can help organizations in choosing which social impact projects to pursue based on different criteria.

Aside from the abovementioned core functions, Optimy also serves as a unified hub for all social impact projects. It offers budgeting tools, task management options, and project scheduling systems. Moreover, it built-in document management tools and time tracking options for your convenience. Optimy is also built to play well with the other software solutions in your tech stack as it has API capabilities that let it easily integrate with a variety of business tools.

For pricing, Optimy offers multiple modules which are purchased separately so that users need only pay for features they require. Among their most popular CSR modules are the Corporate Sponsorship plan at €6,500/year, Corporate Grants plan at €6,500/year, and Corporate Volunteering plan at €9,000/year.

What is unique about Optimy?

1. Easier Grant and Scholarship Tracking. Optimy can collect all sponsorship requests, facilitate communication with applicants, and roll out automated scoring for faster sponsorship selection.
2. Seamless Volunteer Management. The platform can be used to match volunteers with social impact missions that align with their skills and values. This way, you can encourage them to support local causes. It can also be used to measure the impact driven by employees using custom KPIs and project milestones.
3. Transparent Corporate Giving. Optimy can be used to help corporate employees find social impact opportunities as well as allow them to track their participation.
4. Robust Reporting Functions.The platform is equipped with real-time data analysis and extensive data visualization options. With these, Optimy can generate insightful custom reports to help measure the impact of your CSR operations.

3. NetSuite Grant Management

NetSuite Grant Management and Oracle also have a donor management program to offer, inclusively one of the leading tools of its kind to be found on the market. What this system aims to achieve is to facilitate donations management by bringing core financial tasks under the same roof, and preserve the quality of donor communications in the service of higher retention. You can also rely on it to find new supporters for your cause on various channels, and connect it easily to other tools from the same productivity suite to manage all aspects of your work.

The product specializes primarily in financial management, enabling full financial segmentation, tracking the efficiency of key program metrics, and working with an innovative and GAAP-compliant fund & grant accounting framework. Netsuite Grant Management also offers the features of CRM software platforms to help improve user productivity.

What is unique about NetSuite for Nonprofits?

1. Financial management. Users are offered a robust financial system for nonprofits that meets their unique needs and requirements.
2. Fund accounting. NetSuite’s innovative and GAAP-compliant fund accounting framework allows nonprofit organizations to manage diverse revenue streams, correlate revenue sources to expense transactions, and accurately manage fund restrictions and grant requirements.
3. Grant accounting. You can also put NetSuite for Nonprofits in action to track terms and conditions, and automate time and expense tracking.
4. Automated FASB reporting. NetSuite for Nonprofits comes with easy and configurable compliance reporting for executive leadership, board members, external auditors, and accounting teams.
5. Spend management. NetSuite’s spend management features help organizations gain complete control and visibility over their total spend.

4. Sumac

Designed to help nonprofit organizations manage finances and day-to-day operations, Sumac provides complete solutions for fundraising and donor management. Sumac makes it easier for you to update and share donor data whenever needed through its cloud service. You can also make donor profiles with customized fields to ensure faster donor profile retrieval. Moreover, the platform offers plenty of features for tracking donor activity and donations. With Sumac, you can make sure that your nonprofit is always compliant with government requirements for tracking donations.

The software also provides powerful features for building targeted fundraising campaigns and identifying potentially large donations. Built-in capabilities for mail merge and email marketing make it easier for you to get in touch with donors whenever needed. Plus, you’ll be able to easily track grant applications and manage upcoming proposals all from one platform.

The vendor offers a comprehensive free trial to get you up to speed with the features.

What is unique about Sumac?

1. Flexible donor profiles. Sumac lets you create profiles with custom fields, checkboxes, and drop-down menus. You can even add your own labels to checkboxes. This eases communications with donors, too.
2. Centralized donor history. The software collects all-important donor information into one platform to ensure that everything is accessible and always up-to-date.
3. Compliance with government requirements. Whether you’re in the US, Canada, or the UK, Sumac can help ensure that you meet government requirements for tracking donations. The software lets you distribute receipt documents via email as well.
4. Easier campaign management. Sumac comes with a built-in Search Builder that lets you easily target contacts and donors for potential donations. You can also organize campaigns more efficiently.
5. Built-in reporting capabilities. Sumac comes with all the standard reports, including donors, donations, LYBUNT or SYBUNT donors, and campaign success. You can also easily create custom one-off reports if needed.

5. Raiser’s Edge NXT

Raiser’s Edge NXT is Blackbaud’s latest smart cloud fundraising and relations management system. With the reputation of being an undisputed leader in the donor management arena, Raiser’s Edge NXT is a natural choice for any nonprofit, regardless of size or field of action. What they have to offer next to their 25-year experience is an open platform that integrates data across systems and facilitates collaboration, consolidates disparate processes and communications, and tracks key nonprofit metrics, such as donor retention and acquisition.

Reaching new donors is also made easy – the platform delivers advanced data enrichment services that find missing addresses, emails, and phone numbers, simplifies email marketing and helps understand the impact of each campaign, and processes donations, pledges, and payments directly through your website. You can also keep donors engaged with Wealth Analytics and similar fundraising tools to gain more online acknowledgment and support for your cause. Last, but not least, Raiser’s Edge NXT is a mobile-responsive and secure system with open API technology, and it can be brought to work with any business productivity tool that you have.

What is unique about Raiser’s Edge NXT?

1. Focus on marketing. Raiser’s Edge covers all essential online marketing tools that are necessary for nonprofits to accomplish their goals.
2. Donor segmentation. The software’s best-known feature is donor segmentation, namely the possibility to divide donors depending on the amount they are donating, and the manner in which they are transferring it.
3. Well-organized, unlimited donor records. With Raiser’s Edge, there are no restrictions on how many donor records you can keep in your database.
4. Mobile access. Android and iPhone users can download an exclusive app for collecting on spot payments, and sync their account with the server so that they would skip manual entries.
5. Access to the vast Blackbaud community. Raiser’s Edge also gives you access to the Blackbaud community, where you can ask for solutions and exchange campaign experiences.

6. DonorPerfect

DonorPerfect is another key finalist in our 20 best donor management software list and the favorite system of thousands of fundraising nonprofits and organizations. It handles and automates Donor Management, Grant & Gift Tracking, Moves Management, Mass Mailing needs, and all other important operations, and it is often praised for cultivating lasting donor relationships.

The platform brings all fundraising data and growth initiatives together within a centralized hub and enables constituent relationship management and proper governance of your trainees and volunteers. It also ensures access to new donors and opportunities, as you can use it for targeted email marketing, donor cultivation, prospect screening, and full analysis of your campaigning efforts. For added convenience, DonorPerfect also offers the features of event management software.

What is unique about DonorPerfect? 

1. Compact donor management suite. This complete and easy-to-use donor management system includes fundraising management, reports, and analysis, information management, and payment tools.
2. Personalized communication. DonorPerfect specializes in personalized communication through mass mailings, e-newsletters, and automatic gift acknowledgments. It also allows you to track mailings, to-dos, and appointments.
3. Event management. DonorPerfect comes with built-in tools for galas, auctions, golf outings, and other special events. Meanwhile, its integrated forms make it easier to register online and manage sponsored events and all kinds of fundraising activities.
4. PCI compliance. DonorPerfect is fully PCI-compliant and ensures that no account information is stored, offering donors the security and safety they need to use their credit cards and e-check payments.
5. Excellent reporting features. DonorPerfect comes with more than 100 report templates and an integrated report writer, which helps create easy to distribute reports that can easily be exported to Microsoft Word, Excel, PDF, as well as HTML format

7. Bloomerang

Backed up by expert fundraisers, Bloomerang fits perfectly novice and inexperienced users, but arrives with an array of advanced tools that let it play side-by-side with larger and affirmed nonprofit assets. It specializes in donor retention and engagement, helping develop creative practices and spread your cause across social communities. At the same time, it presents you with a compact CRM console from where you can manage your entire fundraising ecosystem, including donors, volunteers, sponsors, grantees, and more.

The system will let you create attractive online giving forms and embed them on your websites and social profiles, and accept the donations with pretty much the same ease of action. Donors will get constituent records, and be constantly engaged with generating appeals, acknowledgments, and newsletters via snail mail or email. The developer is also well-known for adapting the system to modern standards and requirements, as its Planning Center is repeatedly enriched with new features and functionalities.

What is unique about Bloomerang?

1. Activity Timeline. With Bloomerang’s Activity Timeline, users can easily track their progress and search for specific files.
2. Compact Dashboard. Bloomerang’s unified dashboard allows you to follow all important variables such as suggestions, incoming donations, donor retention, and campaign progress summarized in a single window.
3. Tracks and attracts donors on social media. Bloomerang makes sure that you won’t miss out on prospective donors on social media by allowing you to connect it to your Twitter account and monitor social media activities.
4. Auto-generated reporting. Thanks to Bloomerang’s auto-generated reporting, you can easily pull off marketing presentations and fund-raising lists, and improve the planning of your next fundraising campaigns.
5. Creative communication templates. Bloomerang gives you access to a variety of creative templates to use when communicating with clients and donors. Between others, you can create sign-up and online forms, while monitoring engagement levels to choose the right leads to contact.

8. Planning Center

Planning Center is a fundraising management suite with seven interrelated applications, designed exclusively for churches and religious communities. You can use it to manage cash, check, and online donations from a single dashboard, and enroll volunteers and manage attendance with an online check-in system.

Facilities, events, and staff, on the other hand, can be effectively managed and administered thanks to the tool’s advanced business process management and HR capabilities. What makes Planning Center attractive, is foremost, its simple mode of operation, as teams take little to no time to learn how to use it, and do so independently and without expensive training.

What is unique about Planning Center?

1. Compact management suite focused on the church community. Planning Center is developed to provide churches of various sizes with web-based apps that help them manage fundraising and other operations more efficiently.
2. Fast and secure check-in system. Planning Center’s check-ins app is available for both Android and iOS and offers a simple, fast, and secure guest check-in system.
3. Dedicated donations app – Giving. Planning Center’s donation management app Giving offers a complete solution that accurately and quickly counts checks and cash and makes it easier for people to donate.
4. Group management tools. The Group Management tools make group listing and signup easier and help track attendance and keep members notified of important announcements.
5. A Resources app. The Resources app helps churches publish event calendars, reserve rooms, and manage their resources more efficiently, while the Services app makes it easier to schedule teams and manage music.

9. eTapestry

eTapestry is another popular Blackbaud product focused on professional fundraisers, praised for being able to adopt complex donation operations and accommodate large teams. With a function set quite reminiscent of Raiser’s Edge, eTapestry does a better job of handling multichannel fundraising, and would probably be the preferred alternative for faster and better reporting.

The fundraising database has a powerful Address and Social Media Finder, an integrated service that provides actionable insight into the constituents of the network and brings influencers to your side. The tool is also remarkably data-wise, given that it keeps your database clean of useless information, and it gives you the full picture of your business’s health.

What is unique about eTapestry?

1. Multi-channel fundraising. The multi-channel fundraising aspect helps you to incorporate many channels into your strategy to achieve better results.
2. Payment processing. eTapestry relies on Blackbaud Merchant services to enable you to process your credit or debit card and online forms. The payment solution is fast, secure, and affordable.
3. Social media finder. The social media finder helps you find the social media handles of your prospects so that you can easily communicate with them and invite them to your events.
4. End-to-end event management. eTapestry provides a comprehensive event management solution that allows your organization to sell tickets online and send event invitations through online channels.
5. Premium security. eTapestry guarantees security through the latest firewalls, storage devices, and router settings. It provides an environment where your data is secured from viruses, natural disasters, and attacks.

10. MemberClicks

MemberClicks is one of the easiest-to-use and most streamlined online fundraising tools on this list. Devoted to passionate and ambitious small-staff associations, MemberClicks makes membership management and event registration a breeze and enables users to embed registration forms on existent channels or set their own membership websites, content management hubs, and donor communities.

Each MemberClicks user will also be entitled to hands-on, guided implementation assistance by an account manager, and around-the-clock support for all questions and inquiries. It is also worth knowing that the company pursues actively new customer service technologies to ensure associations have the most pleasant journey.

What is unique about MemberClicks?

1. Membership database. With MemberClicks, all of your member and prospect data will be securely stored on a single location and managed through a compact and well-integrated database.
2. Automated membership applications. With MemberClicks’ event registration tools, you can automate all your member application and dues renewal processes.
3. Handles all member types. You can also use MemberClicks to manage organizational memberships. The system also lets you create an online member community to boost engagement.
4. Email marketing features. MemberClicks’ integrated email marketing features and capabilities will help you contact members easily and efficiently, and build loyal and lasting relationships.
5. Member CMS. MemberClicks’ team of experts will be there to assist you for a complete website makeover, using a powerful and easy-to-update CMS to deliver updates that work impeccably with any website or platform.

11. Salsa CRM

Salsa CRM is a hands-on fundraising platform focused on establishing and maintaining donor relationships, which also does an admirable work promoting causes and raising awareness. In support of your marketing efforts, Salsa CRM will manage your nonprofit end-to-end, guide and improve your digital campaigns (both email and social media), and enable online advocacy (social and click-to-call).

It is also one of the few fundraising software that handles peer-to-peer fundraising with rich donor profiles, confirming that it will back up your efforts to collect donations anywhere, at any time. Last, but not least, Salsa CRM has one of the best-equipped online giving suites, as it enables you to create drag-and-drop registration forms and direct donations with secure payment processing. It also comes with robust analytics to examine the results of your fundraising events.

What is unique about Salsa CRM?

1. Unified donor interaction. Salsa CRM brings all donor interactions under the same roof, and helps you build rich supporter profiles, and distribute timed and relevant messages.
2. Constituent donor records. Salsa CRM allows for the creation of unlimited fields for constituent records, which can easily be searched for better reporting. It also makes it easy to keep track of donation history and tie donations to specific funds and campaigns.
3. Supporter segmentation. With Salsa CRM, supporters can be segmented into targeted lists and contacts tracked at each stage. This elevates the value of each interaction by connecting with supporters at the perfect time with the perfect message.
4. Efficient reports. Salsa CRM’s cultivation reports help forecast gifts from major donors, track alumni campaigns, sponsorship efforts, and other projects.
5. Impeccable mobile experience. Salsa CRM also helps convert website traffic into contributions and allows easy drag-and-drop customization of mobile-friendly donation webpages.

12. Qgiv

Qgiv helps you accept online, on-site, and text donations. Next to retaining loyal supporters, Qgiv will also be a faithful partner for enlarging your donor database and let you set up custom events to raise awareness towards a particular cause. Online, on-site, and text giving are all guided with mobile-friendly tools, ensuring that interested parties can donate any time, and from any device.

Qgiv also offers a Virtual Terminal app in charge of processing these donations, which is easy to use and bulletproof secure. With Qgiv, you won’t have to migrate data to external tools for your reporting needs – the system puts all the information you need right at your fingertips and lets you create all sorts of custom reports.

What is unique about Qgiv?

1. Online giving & event registration tools. Once Qgiv is setup, donors can easily use the online giving and event registration feature that can be accessed from any available platform. There is no need to visit the webpage to make a donation.
2. Attractive fundraising pages. Campaign teams can use Qgiv to create mobile-friendly and responsive fundraising pages to attract more donors. Since it is highly customizable, you can create packaged offers, private events, and discounts in one setup.
3. Enhanced security. Qgiv is a secure system that does not alter the look and feel of your organization’s website. From a single account, a donor can manage, print, and review donation history.
4. Free starter pack. Qgiv offers a free-to-use package for mobile and recurring giving and event registration. Users of this package will be charged only 3.95% + $0.30 per transaction.
5. Excellent customer support. Qgiv users can always rely on a knowledgeable team of experts and professionals accessible via phone and email.

13. WizeHive

WizeHive is a compact business process management suite that incorporates an advanced grant management system. Suitable for companies of all scales and industries, and priced so that it can correspond to their capacity, WizeHive can be the perfect alternative for both private and family-owned foundations, corporate and community organizations, nonprofit and charity associations, education institutions, and businesses.

What it brings to the table is facilitated collection and management of applications for grants, scholarships, fellowships, accreditation, internships, and awards, accompanied by a low-code mode of operating that lets you tailor it to your needs. Its HIPAA-compliant database also makes it suitable for online giving.

What is unique about WizeHive?

1. Focus on grant management. WizeHive is a compact platform designed predominantly to handle grants, scholarships, academic awards, as well as application management.
2. Open API architecture. WizeHive relies on an open API architecture for custom connectivity with legacy and home-grown systems and integrates instantly with more than 500 popular tools and applications.
3. Attractive application forms. WIzeHive lets you build appealing and responsive online application forms, where you can include custom fields, and capture all donor information that you need.
4. Collaborative systems. WizeHive offers several tracking and collaboration tools as well as automated emails to help you and your team streamline all your actions and manage your grants and scholarships with ease, speed, and accuracy.
5. Code-free experience. WizeHive is extremely easy to use, which means you can configure it to your needs, and integrate it with third-party tools without any coding skills.

14. easyTithe

easyTithe is another online donation management system for churches and religious communities. With a client base of over 7,000 prominent users, easyTithe promises no-brainer fund collection, and enables giving in multiple different ways such as online, text, kiosk, and mobile. The Kiosk, for instance, is a compact hub for card donations that aggregates means in the form of direct payments and processes them without any hassle. Once approved and released, funds are deposited to your accounts in 2-3 days, and the process is completed on a very secure interface to free donors from all data intrusion concerns. Better yet, pricing is made flexible enough to ensure that churches from all tiers can find a suitable plan.

What is unique about easyTithe?

1. Church-first solution. easyTithe helps churches boost online giving, manage donor operations, and collect funds via their preferred payment methods.
2. Support for diverse giving options. easyTithe provides churches with various ways of accepting donations and pledges. The application enables this through a native iOS and Android app, text giving, kiosk giving, and giving via Facebook.
3. Very scalable system. easyTithe is very flexible and customizable, and it allows churches to design their giving portal to reflect the branding or personality of their religious organization. It also allows ministers to separate donations and pledges into separate funds for different projects and grows in parallel with their increased donor base.
4. An unlimited number of registered users. easyTithe supports an unlimited number of users so that ministries can provide access to the application to all their employees, volunteers, and even to the members of the church.
5. Unparalleled security. With easyTithe, churches and their members can rest assured that all their transactions are being done over highly secure connections and servers. The web-based application is PCI & DSS compliant, which means that easyTithe meets the regulations of the banking industry.

15. Network for Good

The name will not be the only thing that will attract you and retain your interest in Network for Good. The nonprofit-exclusive fundraising tool not organizes the donors you already have but also targets and engages new ones on markets you have or have not yet explored. You can inspire donations by creating beautiful and catchy pages or by enabling peer-to-peer fundraising for loyal clients and events for new ones. To help you make the most of each donation opportunity, the company will assign you a professional fundraising coach, and let you use a robust library of fundraising resources, case studies, and templates. You can also participate in their regular webinars and courses, and join a community of successful raisers to adapt their skills and practices.

What is unique about Network for Good?

1. Automated donor management. Network for Good uses built-in filters to quickly locate donors and create donor lists and puts in place various communication methods to help you engage them for further givings.
2. An instant overview of fundraising progress. The system keeps you prepared for board and committee meetings with ready-to-go dashboards, where you can visualize the progress of all fundraising campaigns, and depict both positive and negative trends.
3. Fundraising campaign pages. Network for Good lets you create branded online fundraising pages and replace generic checkout pages so that you can develop a more personalized communication approach, and keep donors in the loop. Templates are also available.
4. Personal fundraising coach. Network for Good is backed up by an extensive network of fundraising professionals. Each client can choose a personal coach that understands your size, stage, and structure, and will help you develop a successful donating strategy.
5. Mobile event management. Network for Good puts in place flexible and simple event ticketing pages that are fully mobile-responsive.

16. Wild Apricot

Wild Apricot is a membership management solution for both beginner-level and experienced users that packs all key donor guidance features. You can use it to attract, manage, and engage members in different ways, register and promote events with online applications, and build an attractive website for fundraising using a simple drag-and-drop tool. The system lets you accept online payments and donations and set up recurring dues, and offers hundreds of professionally designed templates to help improve CTR for your email campaigns. The system is fully mobile-optimized, which means your donors can deposit funds even on the go.

What is unique about Wild Apricot?

1. Powerful website builder. With Wild Apricot’s website builder, organizations can create engaging private pages for their members and staff. The widgets cater to event calendars, donation forms, and membership registration.
2. Simple registration forms. The system allows prospective members to join and complete fast online registration forms, instead of filling out complex questionnaires and waiting for approvals.
3. Automated payments. Once they become members, applicants are immediately notified about it with a confirmation email, and their payments are automated using credit/debit cards.
4. Event management tools. The event management tool allows admins to create events and lists them on the main website with a detailed description. Managers can view member records, track registrations of new members, and manage donations.
5. Entirely web-based. Wild Apricot is an entirely web-based donor management system, which means you can use it on any device, browser, or operating system.

17. NeonCRM

A list like this would not be complete without NeonCRM, a recognized fundraising facilitator with advanced CRM capabilities. The first thing you will appreciate about NeonCRM is the modern mission control dashboard that produces critical insights within seconds, and from where you can manage memberships, fundraising engagement, and giving events all at the same time. Ease of use is by far one of its most valued advantages, as it is designed to inspire audiences, and help small and non-affirmed communities grow and become successful. It is mobile optimized and easy to integrate and comes with a flexible pricing scheme that suits all potential users.

What is unique about NeonCRM?

1. Effective supporters targeting. NeonCRM unites a number of mass communication, social media, and segmentation tools to allow organizations to effectively tell their story to masses.
2. A variety of analytics tools. NeonCRM’s analytics tools and dashboards focus on growth and retention and help analyze the impact of different variables and make better and more informed decisions.
3. Relationship-focused, 360-degree profiles. You can use NeonCRM to build relationship-focused profiles and foster connections. They can also engage supporters through customizable fields, automatic sync, and 360-degree constituent view.
4. Mobile-friendly web forms. NeonCRM supports mobile-friendly and responsive web-forms, which are customizable, can be branded easily, and help reach supporters via any device.
5. Event management kit. The comprehensive event management features allow effective and easy management of all types of events, ranging from get-togethers to executive conferences. Online event registration forms are there for easy and quick registration of an event, seminar, class, or a conference.

18. Kindful

Kindful is another name that will certainly ring familiar among donor management buyers. The competitive edge of this software is drilling deeper into donors’ backgrounds, and helping nonprofits understand their motivation and expectations. Using it, you can monitor how donors interact with you via email, events, and giving; and use the assistance of various fundraising experts to develop result-oriented strategies.

To make sure donations are coming your way, Kindful will enable you to install a donation button everywhere you need it or create an unlimited number of professional donation pages. Kindful is also an undisputed master of reach out and hands-on integrations and eliminates manual data transfers by working with systems such as using integrations with MailChimp, Constant Contact, and Emma.

What is unique about Kindful?

1. Advanced fundraising management. Kindful’s donation pages are designed to keep in view ease-of-use and simplicity to ensure donors don’t turn away. Each page is customizable and can be fed into specific campaigns, while the recurring donation option on every form makes it easier for donors to donate more regularly.
2. Social CRM. With Kindful, social media accounts can be connected to donor profiles to further strengthen the relationship, while donor types can be assigned according to relationships.
3. Automated updates. Within Kindful, all donor profiles are automatically updated when new activity takes place, and new donations also auto-apply to existing pledges.
4. Accurate analytics. Kindful Analytics upgrades existing reporting with real-time and accurate data and allows you to build custom reports by selecting only the required output columns. Reports can automatically be sent via email at regular intervals.
5. Suitable for all businesses. Kindful’s flexible pricing scheme makes the product ideal for small, medium, and large businesses.

19. Donor Tools

Donor Tools was developed to eliminate nonprofits’ most common challenges and to help them organize their work. Using it, you can forget about messy and lost files, massive spreadsheets, inconsistent data entry, and unregulated volunteer statuses – all aspects of your donor management operations will be handled by a single system. Donor Tools’ field of action includes online giving, enabled in the form of checks, cash, or in-kind gifts. Better yet, all information from your donations is captured and recorded in the system, and you never have to worry about missing information. The processing fees are low, which makes Donor Tools ideal for small nonprofits.

What is unique about Donor Tools?

1. Brings all donations under the same roof. DonorTools lets you manage checks, cash, and in-kind gifts on a single platform. It automatically records all of your online donors and their physical transactions, making sure no data will fall through the cracks.
2. Branded web pages. DonorTools lets you create and activate appealing web pages for online donations, where you can upload your logo and other personalized information. You can receive your donations via desktop computers, mobile devices, and kiosks.
3. Operable intelligence. DonorTools monitors the performance of your agents and donors and assembles the data in a unified database for easier reporting.
4. Accepts online payments. Donor Tools lets you accept credit and debit card donations online. In 2018, the company announced support for ACH bank transfers, recurring gifts, and text.
5. Affordable pricing scheme. Designed for small and medium nonprofits, DonorTools comes with a flat monthly fee and low processing costs. As your business grows, DonorTools makes it painless to migrate to a premium plan.

20. Abila

Abila is described as an association management system that supports diverse fundraising efforts and giving campaigns. At the moment, Abila empowers over 8,000 organizations to attract, engage, and retain donors, members, and other constituents; and helps them strategically plan, manage, and sustain their operations. It is a proven asset that makes it possible to grow revenue from donations, grants, memberships, and similar sources. The company also offers a dedicated True Fund Accounting Module to keep your nonprofit in control of its finances. The module makes it possible to create payslips and consolidate payroll records while taking all tax deductions into consideration.

What is unique about Abila?

1. Unified accounting solution for nonprofits. Abila makes it possible to track the requirements, expenses, cash inflows and outflows, funds, and budget estimates or reports in a single software database.
2. Customizable financial database. Abila offers the freedom to build a customized database with tools for financial record keeping and analysis. The different modules provide a great deal of flexibility to approach different financial functions such as payroll management, deposits, reimbursements, and payable transactions of all sorts.
3. Payroll management. With Abila, organizations can produce and manage payroll slips for the employees on a timely basis through the payroll module.
4. HR integrations. Connecting Abila with the company’s MIP product for quick HR functioning can help organizations manage their personnel.
5. Tailored pricing. Abila doesn’t offer a fixed enterprise pricing scheme but tailors individual packages for each user to ensure that all their requirements are met.

How to choose the best donor management software

There’s no shortage of options for software to help with the essential activities of non-profit organizations. However, the best of these options will do more than help you manage and grow your donor list, but they’ll also offer sophisticated features for accounting, financial management, and CRM.

The best way to figure out which donor management software will work best for you is to try the software yourself. You can start with our top pick, Keela. The platform makes it easier for you to communicate with donors while providing tools for financial tasks and reporting.

You can tinker with the features at no cost. All you have to do is sign up for a free trial of Keela.

By Adam Goldberg

Adam Goldberg is a senior market research analyst and one of the key customer experience technology and CRM pioneers working for the FinancesOnline review team. He has been cooperating with FinancesOnline for over 5 years now. During that time Andrew has analyzed more than 2,000 CRM solutions and he’s well-known for his honest reviews and his unique perspective on challenges and opportunities posed by customer-centric innovation. He’s a strong believer in business process automation and the role it plays in customer data management, conversational intelligence, and customer engagement. His work has been mentioned in many major publications and media sites, including MSN, Springer, TheNextWeb, and CIO.