Freshdesk is one of the most popular help desk software solutions on the market, but it’s always a good idea to try out a product before you decide to invest your money into a given B2B solution. This is important because adopting an inadequately fitted software can have serious consequences on the performance of your […]
Among the project management software programs currently available in the market, Wrike is known to be one of the best solutions. A giant among its peers in the field of project management field, Wrike has revolutionized the way companies all over the world conduct their project management operations. In less than a decade since it […]
Today businesses of all sizes need to handle their customer and employee support issues easily and consistently. This is where helpdesk solutions play an important role. However, choosing the right helpdesk tool for your business can be difficult no matter what type or size your business is. One of the popular help desk solutions is Kayako […]
Helpdesk software programs are a big issue among businesses today. After all, helpdesk solutions can make or break them, particularly those offering products or services to customers. Teamsupport is a very popular help desk solution and in this article we’ll discuss the its pros and cons to give you a complete image of the software […]
If you have been looking for helpdesk software solutions online, no doubt you noticed two very popular solutions Freshdesk and Zendesk that are currently one of the leaders in the help desk market. Both solutions offer quality features, cloud-based customer support and ticket management at affordable pricing and with a low learning curve. What are the key differences between these […]
Is there such a thing as a perfect project management solution? Imagine you could find a B2B service that would allow your employees not only to easily and efficiently cooperate on projects, but a service that would also provide flexibilty of integration with your current business workflow and industry. Our B2B experts decided to check […]
Freshdesk is a very popular web-based helpdesk support platform set up with the objective of enabling businesses of all sizes to offer outstanding customer service. Its goal is simple yet elegant: make it easy for businesses to talk to customers and make it equally easy for users to contact businesses. In this article we take […]
Project management software is created to coordinate and streamline activities and efforts within a company. Important features of such software solutions enable the organization and delegation of tasks, essentially enhancing visualization levels of project timelines as well as processes. There are countless project management solutions that claim to be the “best” tool for entrepreneurs and […]
If you are looking to invest in a good help desk software app for your business, but you’re not sure which solution is the best one, then you have come to the right place. Freshdesk is a very popular help desk solution. In fact, many experts claim its the best one on the market. However, […]
There are dozens of outstanding project management solutions out there, with Basecamp being among the most popular tools. Project management software has been around for quite some time now and it can have other functions aside from just those designed for managing projects. Modern project management tools can carry out cost control, scheduling, budget management, collaboration, resource […]
Freshdesk is one of the most popular help desk software solutions on the market. What makes it such a reliable service? In this article we’ll try to answer that question by discussing the most important Freshdesk pros and cons. We hope our analysis helps you decide whether this service is a right help desk solution for […]
Getting a robust help desk software that scales to your requirements and one that is widely trusted is a logical business decision. So having Salesforce Service Cloud as your customer service backend is a sound step towards increasing customer satisfaction. We’ll discuss below the numerous benefits to be had with this solution, including the obvious: […]
It is considered a fact when you do business: if your business involves dealing with customers, then you are going to provide customer service. When there are problems or questions that need to be answered or resolved, your clients will look to you for their solutions. Your capacity to quickly manage as well as resolve […]
The Internet has given a good number of people all over the world the chance to start their own business. From Japan to the United States, an unprecedented number of entrepreneurs is growing, opening businesses to expand their opportunities to earn. But with the rise of the Internet and booming online businesses, entrepreneurs have found […]
CRM is important to your company, whether you’re targeting new or existing clients. It doesn’t matter if you are just a new company or a firm that already has a rapidly-expanding sales team: you need a good CRM tool that will allow you to see and examine analytics while at the same time enabling you to […]
Businesses have such a big number of CRM software tools to choose from today that selecting the best product for your business is often confusing. Zoho CRM and Nimble are one of the most well-known products out there. Both offer all the key CRM functionalities. They also have their own share of fans who attest to their […]
Microsoft Dynamics CRM and Salesforce are two of the top CRM systems currently available in the market. Many businesses spend a lot of time comparing Microsoft Dynamics vs Salesforce to decide which of these two solutions will provide them the highest overall value. Since its day one, Salesforce was created as a web-based application. Thus, […]
Freshdesk is definitely one the best helpdesk programs available on the market right now. With its user-friendly features, affordable pricing options, flexibility, integration, and game-changing functionalities, businesses of any size would find the solution offered by Freshdesk a formidable arsenal in their operations. In this article, well have a detailed look at the app’s features and […]
In today’s business environment, helpdesk software programs are an essential part of any company, especially those that sell a service to customers or if they are using a software program for their operations. With a reliable helpdesk software solution, companies can streamline their customer support and get important analytics across various customer communication platforms. However, with […]
Helpdesk software solutions are becoming a big concern among companies today. After all, these helpdesk programs make or break companies, especially those that offer products or services to external customers or use an internal software system that their employees use. While TeamSupport is definitely a popular help desk solution, it’s by no means the only […]
What is the top Zendesk competitor? The top Zendesk competitor is Freshdesk as it offers a robust interface and powerful features that can rival Zendesk. From ticket management and multi-channel support capabilities to knowledge base creation and community portal tools, this application is a well-rounded solution for all of your help desk requirements. As one […]
Freshservice is a cloud service desk software that is fully ITIL-ready and features built-in CMDB functions. Companies whose systems are not ITSM-compliant will find Freshservice a convenient way to adopt ITSM. Companies that are ITSM compliant, meanwhile, will find the cloud software offered by Freshservice to be a more efficient way to implement their service […]
Customer support is one of the main tasks in practically any company. Therefore, it is essential for any business to use an efficient help desk software system to provide reliable customer support round the clock. This differentiates a top rate organization from the ordinary. In this article, we look at the features and benefits of Desk.com […]
Is Wrike better than Asana? Wrike is better than Asana because it offers more robust project management features. While Asana is more affordable and can match quite a number of Wrike’s functionalities, it is still not powerful enough to handle complex project planning responsibilities. It is more suited for handling basic task delegation and monitoring […]
When it comes to project management platforms, there are plenty of options to choose from but among the many platforms available on the market, the two products that stand out from the rest is Wrike and Trello. Trusted by many reputable companies from various industries, these software solutions are known for their user-friendly interface and […]