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2020 SaaS Industry Market Report: Key Global Trends & Growth Forecasts
Last year, 2020, we witnessed many key developments in the SaaS industry. Excitement has been high owing to the introduction of newer technology in SaaS. These include even more powerful AI, machine learning, and the much anticipated 5G experience. Global SaaS trends indicate that in 2021 and beyond, we will witness a great increase in […]
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42 Essential Online Collaboration Statistics: 2024 Analysis of Trends, Data and Market Share
A new version of this article, featuring the latest data and statistics is available. Check out our report on Online Collaboration Software Statistics for 2022. When talented, highly motivated individuals with brilliant minds work together on a shared objective, great things are achieved. By working together, employees can build upon each other’s strengths and enhance their […]
66 Live Chat Statistics You Can’t Ignore: 2021 Market Share Analysis & Data
A new version of this article, featuring the latest data and statistics, is available. Check out our report on Live Chat Software Statistics for 2022. Live Chat is no longer just “nice to have.” This support channel started as an alternative to email and phone, but lately, the use of live chat in customer support has […]
76 Essential LMS & eLearning Statistics: 2021 Market Share & Data Analysis
A new version of this article, featuring the latest data and statistics, is available. Check out our report on LMS & eLearning Software Statistics for 2022. In this fast-paced world where almost everything changes at lightning speed, today’s newest technology may become outdated after a few days or weeks. The same is true with what we […]
76 Essential Web Hosting Statistics: 2024 Analysis of Trends, Data and Market Share
One of the backbones of today’s digital revolution is hosting services. It is to the information age what steam and coal were to the industrial age: the source of power to run things, in this case, to drive the internet. Having a website has come a long way from being an online vanity gig to […]
95 Essential Project Management Statistics: 2024 Market Share & Data Analysis
A new version of this article, featuring the latest data and statistics, is available. Check out our report on Project Management Software Statistics for 2022. Project management software constantly evolves with the emerging technologies and approaches to planning, budgeting, resourcing, data mining, time tracking, and delivering projects. For example, look at how organizations have ceased choosing […]
96 Essential Online Accounting Statistics: 2021 Data and Market Share Analysis
A new version of this article, featuring the latest data and statistics, is available. Check out our report on Accounting Software Statistics for 2022. The accounting field is one of the most cutthroat industries known globally, and any company that specializes in this profession needs to stay ahead as much as possible. With the dawning of […]
71+ Essential Help Desk Statistics: 2024 Analysis of Trends, Data and Market Share
A new version of this article, featuring the latest data and statistics, is available. Check out our report on Help Desk Software Statistics for 2022. Help desks have certainly changed over the years. Thanks to technology, what started as ticketing systems to accommodate customer concerns have now become platforms for customer experience best practices through […]
70 Key Customer Support Statistics: 2024 Analysis of Trends, Data and Market Share
A new version of this article, featuring the latest data and statistics is available. Check out our report on Customer Support Software Software for 2022. If you are still caught up in the mindset that delivering a top-notch product or service should be your business’ overarching objective, think again. A sweeping tide of changes in […]
57 Key CRM Software Statistics: 2024 Market Share Analysis & Data
A new version of this article, featuring the latest data and statistics, is available. Check out our report on CRM Software Trends for 2022/2023. Sales success is a two-way street, and to make this possible, you need to nurture your relationships with customers and ensure a pleasant shopping experience for them from start to end. This […]
51 Essential Business Intelligence Statistics: 2021 Analysis of Trends, Data and Market Share
A new version of this article, featuring the latest data and statistics is available. Check out our report on Business Intelligence Software Statistics for 2022. Businesses nowadays have access to stockpiles of data that were not readily available before. Luckily, technology now offers a powerful way of making sense of what these data points suggest […]
75 Key VPN Statistics: 2024 Analysis of Trends, Data and Market Share
A new version of this article, featuring the latest data and statistics, is available. Check out our report on VPN Software Statistics for 2022. You’re not as safe online as you might think. Cybersecurity continues to be a significant concern for many companies as well as individuals around the world. This is where VPN services come […]
75 Essential Ecommerce Statistics: 2021 Data and Market Share Analysis
A new version of this article, featuring the latest data and statistics, is available. Check out our report on eCommerce Software Statistics for 2022. Perhaps none other than when we match the kings of ecommerce vs. the kings of brick-and-mortar can we see more clearly the future of retail. Walmart still outpaces Amazon, posting a […]
65 Marketing Software Statistics You Must See: 2021 Market Share & Data Analysis
A new version of this article, featuring the latest data and statistics, is available. Check out our report on Marketing Software Statistics for 2022. Marketing has always had a love affair with technology, from the advent of radio to boob tube, to billboards and print ads. But even these technologies seem puny compared to the […]
39 Relevant Social Media Monitoring Statistics in 2024: Data Analysis & Market Share
Because social media is both powerful and potentially dangerous, it only makes sense for you to want to track every mention of your brand online. Social media monitoring lets you in on what other people are saying about your business, from reviews to product questions and even service repair complaints that your customers are posting […]
8 Demand Generation Monitoring Trends for 2024: New Predictions To Watch Out For
Traditionally, marketers used demand generation to fill the top of the funnel with prospective buyers. Today, however, this is no longer the case. As marketers re-evaluate their pipelines, they have started to focus on quality rather than quantity. The current focus on demand generation strategies that walk the customer through the buying journey is reflected […]
99 Search Marketing Statistics You Can’t Ignore: 2024 Data Analysis & Market Share
Search marketing refers to an online marketing technique that involves search engine optimization (SEO) and search engine marketing (SEM). It is a combination of marketing and advertising, presenting a holistic approach to promoting your brand online. With the majority of consumers conducting service and product searches online, search marketing is indeed an indispensable element in […]
8 Leading Social Media Monitoring Trends for 2024
Social media is the place to be for any company, organization, or professional that wants to reach customers or their community. With 4.6 billion people now using social media, it’s definitely a marketing channel you shouldn’t ignore. Marketers rely on social media management software to automate many of the tasks involved in creating, publishing, and […]
13 Content Marketing Trends for 2024 & New Forecasts
Nowadays, content has become the essence of marketing. Whether you choose to use blogs, videos, infographics, or user-generated content to boost your marketing efforts, your content can help you generate brand awareness, convince customers to take action, and drive revenue. With each passing year, new trends and techniques in content marketing emerge, transforming the way […]