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50 Experiential Marketing Statistics You Must Learn: 2019 & 2020 Consumer Preferences & Industry Data

Category: B2B News

Call it a marketing stunt, PR gimmick, or advertising pitch. However you name it, our experiential marketing statistics reveal that this marketing tactic gets the job done. From the consumers’ perspective, nothing beats coming face to face with and experiencing a brand. For companies, it can be as simple as product promos, which can easily be organized with event management software solutions.

We did our experiential marketing research to give you the latest developments in this particular field of marketing. We’ll present experiential marketing industry statistics and other important facts and figures. Consider this experiential marketing report as a ready reference in case you plan to pursue this type of marketing down the line.

key experiential marketing statistics

Industry Statistics

Campaigns using experiential marketing come in many forms. They can be in-person and in-store events, installations, product rollouts, and trade shows, among others. Most commonly, they are live events. You can organize these live functions using some of the leading event management tools. We’ll take a look at the event management software industry, the experiential marketing market size, and other related statistics.

  • The global event management software (EMS) market was valued at $6.89 billion in 2017. It will reach a projected value of $12.51 billion by 2023 at a CAGR of 10.45%. (MarketWatch)
  • A big driver of the EMS market is the availability of the app for mobile use, enabling organizers to prepare events on the go. (Market Research Future)
  • 60% of industry professionals said that effectively reaching non-physical attendees (i.e., viewers or audiences watching live streams on social media) is critical to an event’s success. This is because businesses can no longer expect their audience to come to them, so they are instead bringing events/experiential activities to their audiences. (AgencyEA)
  • The top 3 types of events produced, hosted, or participated in by marketers are conferences, tradeshows, and webinars. (Marketing Charts)
  • A good brand-in-hand experience leads to an 85% purchase intention and a 4:1 ROI. (Mark Stringer, as reported in The Drum)

Investments & Budget

  • Experiential and event marketing in the US is gaining popularity and expecting growth. In fact, 67% of B2B brand-side marketers anticipate growth in experiential/event budget in the next 18 months starting in 2019. (AgencyEA)
  • Investment by UK companies in experiential and event marketing grew by 3.4% in Q1 2019. It has remained in growth the past few months, even with the cloud of uncertainty over Brexit. (IPA/Bellwether Report)
  • B2B brand-side marketers are looking at an average growth of 24% in events/experiential budget over the next 18 months. (AgencyEA)
  • The average Chief Marketing Officer allocates 24% of their overall annual budget to live events. This is to connect with customers, educate attendees, and generate new leads. (Bizzabo)

CMO Allocates 24% of Yearly Budget for Live Events

Organizing events


Participating in events


Content marketing


Digital advertising


Other marketing activities




Additional advertising


Customer response






Source: Bizzabo, Event Marketing Benchmarks & Trends

Designed by

Consumer Preferences Statistics

How do consumers react and respond to experiential marketing? Here are some interesting insights we uncovered from our experiential marketing data.

  • 74% of consumers say that engaging with branded event marketing experiences makes them more likely to buy the promoted products. (EventMarketer)
  • 98% of consumers create digital or social content at experiences and events. (EventMarketer)
  • 100% of consumers share the content they create. (EventMarketer)
  • 50% to 80% of word-of-mouth activity in any given product category is the result of a consumer’s direct experience with a product or service. (McKinsey)
  • 65% of customers say that product demos and live events helped them understand the product better than any other advertising method. (EventMarketer)
  • 91% of consumers have more positive feelings about brands after joining events and experiences. (EventTrack)
  • For consumers, the top 3 advertising methods to understand product benefits are company website (44%), events & experiences (41%), and physical retail stores (29%). (EventTrack)

Brand Experience Pays

  • If there is value, consumers are willing to pay to experience a brand. The fact is, 1/3 of consumers have paid to attend a brand experience. (Event Marketer)
  • 67% of consumers bought products straight from consumer experiences. (Event Marketer)
  • 48% of consumers are more likely to buy a new product if they can try it first. (MarketingWeek)
  • 70% of consumers become repeat customers after an experiential marketing event. (EventTrack)
  • 85% of consumers are likely to buy after participating in events and experiences. (Event Track)
  • When asked what in-store experiences will drive purchases, 64% of consumers said exclusive discounts. Other runner ups include food/beverage offerings (30%), more personalized shopping experience (18%), live product demonstrations (18%), and special events/entertainment (17%). (Walker Sands)

top 3 advertising methods to understand products

Business & Marketing Statistics

What are developments in experiential and event marketing as far as businesses are concerned? Marketers and industry professionals place high importance on this marketing method for achieving business goals. Our findings confirm this.

  • According to industry professionals, the no. 1 most successful marketing tactic is experiential/events (38.34%). This is followed by digital advertising (19.69%), content marketing (12.44%), partnerships/sponsorships (9.33%), and traditional advertising (7.25%). (AgencyEA)
  • 92% of brand-side respondents believe integrating experiential marketing within the overall sales and marketing funnel is vital to their success. (AgencyEA)
  • 77% of marketers stated that they harness experiential marketing as a crucial part of any brand’s advertising strategies.  (EventTrack)
  • 41% of marketers consider live events as the most critical marketing channel for achieving business outcomes. (Bizzabo)
  • 9 out of 10 marketers agree that brand experience delivers more compelling brand engagement for customers. Furthermore, it also provides strong face-to-face interaction. (Freeman)
  • 96% of event professionals are using social media event marketing to increase awareness of their events. (Aventri)
  • 40% of event marketers believe email marketing is the most effective channel for promoting an event. (Endless Events)

Event Success & ROI

  • Pipeline opportunities and leads generated are the most commonly used event success metrics. (Marketing Charts).
  • Among the biggest concerns of event planners are budget (82%), new ideas (62%), and ROI (54%). (Event Manager Blog)
  • The average ROI for events is in the 25-34% range. 19% don’t know their event ROI. (Marketing Charts)
  • 67% of event marketers measure ROI on attendee satisfaction, 52% determine results based on staying within budget, and 51% measure ROI on the number of registrations. (EventMB)

Most Successful Marketing Tactics for Industry Professionals

Experiential & events


Digital advertising


Content marketing


Partnerships & sponsorships


Traditional advertising


Social strategy




Influencer marketing


Source: Agency EA, The State of Experiential

Designed by

Event Technology

  • 54% of businesses that use event software plan to give their employees more software access than they currently do. On average, businesses that use said software save 223 hours annually. (Bizzabo)
  • Nearly 60% of event management software users are able to measure their ROI. (Endless Events)
  • The most successful businesses spend 1.7x the average live event marketing budget.  66% of these businesses do not have problems proving event ROI, and they utilize event software systems integrated with their core business platforms. (Bizzabo)
  • 64% of companies incorporate event data into their overall product development and business intelligence activities. (Freeman)
  • 94% of marketers and industry leaders agree that technology has a positive impact on an event. However, less than 50% have seen success using emerging technologies. (AgencyEA)
  • 90% of event technology adopters consider themselves well-positioned for future success as compared to 65% of non-adopters. (Harvard Business Review Analytic Services)

Business Events

  • Business events, which are popular forms of experiential marketing, are economic drivers. In 2017, they generated worldwide over $1.07 trillion in direct spending. (Events Industry Council)
  • Business events around the world drew 1.5 billion participants in 2017. (EIC)
  • 62% of brands do not charge consumers to attend events, but 38% charge admission fees. (EventTrack)
  • On average, globally, attendees shell out $704 per business event. (EIC)
  • 97% of consumers attend events to shop for new products and technology. (Freeman, CEIR)
  • On a global scale, business events support more than 25.9 million jobs. (EIC)

Top Event Management Software

  1. Eventbrite. Create branded landing pages online using Eventbrite’s easy-to-use event management and promotions platform. Read more about its core features such as registration management, ticketing, payment processing, and more in our Eventbrite review.
  2. Cvent. Manage your company events with features like contact management, email marketing, reporting, budget management, and registration. Learn in our Cvent review how businesses of all sizes benefit from this event management tool.
  3. WebinarJam. Not all events are in-person and WebinarJam understands this. Learn how to pull off unique live casts, webinars, and streaming with features such as digital whiteboards, surveys, and moderation features among others in our WebinarJam review.
  4. Gather. Plan and execute your event with comprehensive features for online payment, CRM, lead tracking, and team management. Read more about its top-flight offering here in our more detailed Gather review.
  5. Wrike. Users love to deploy Wrike as an event management solution as it provides them with tools to manage crucial team task processes. Learn more about its collaboration and task management features here in our in-depth Wrike review.

Future of Experiential Marketing Statistics

What’s up ahead for event and experiential marketing? Let’s look at some potentials, possibilities, and predictions.

  • Among the top 5 investment areas for retail executives by 2020, in-store experiences rank high. The list includes data tracking/collection and management (68%), in-store experiences (55%), delivery systems (52%), loyalty programs and CRM (42%), and flexible purchase & returns (32%). (PSFK)
  • 62% of senior marketers plan to invest in more future live events, both in budget and number of events. (Bizzabo)
  • There were 101,000 smart augmented reality glasses shipped in 2018. The number is expected to grow to 19.7 million units annually by 2025. The market for smart AR glasses is already driven by industrial and enterprise applications. The technology will further see increased use in the consumer sector, expectedly as a tool for more immersive customer brand experiences. (Tractica)
  • 9 out of 10 event planners use some form of personalization. Personalized experiences are effective in increasing event marketing ROI. Hence there will be greater use of personalization for events, including invitations, registration, event communications, and scheduling, among others. (Marketing Insider Group).
  • Mobile tours and pop-up activations will be on the rise, and in-store retail experiences will be part of marketing conversations. Experiences will be Instagrammable. (Diousa)

senior marketers plan more live events

It’s Time to Let Consumers Experience Your Brand

People have short attention spans. It has been reported that for Americans, it averages just six seconds. That’s not even enough for consumers to understand what you have to say about your brand. But they will likely have an idea of your brand when you let them have face-to-face time with your product or service.

There are many ways you can expose them to your business. Invite them to join your product events. Now, events can be quickly and meticulously organized to the last detail through events software. Of course, you need to know what events management software is.

Understand, though, that there are specific events solutions for venues and restaurants. You must consider the most appropriate location for your events.

While digital marketing statistics show the efficacy of Internet-based marketing, this should be augmented with strong experiential marketing. People need to connect with brands on a physical and emotional level. Win over consumers with unforgettable experiences, and not only will they be converted, but they will also become your brand ambassadors. As our statistics here show, experiential marketing opens people’s hearts as well as their wallets.

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. No stranger to small business hiccups and drama, having been involved in a few internet startups. Prior to his for-profit ventures, he has had managed corporate communications for a Kansas City-based Children International unit.

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