Greenhouse Pricing Packages: What’s Included in Its Quote-Based Plan in 2024?

A desk full of resumes is a nightmare of any recruiter. For companies with manual processes, this means they have to sort the resumes alphabetically, take note of when they were received, and take action on these applications. Moving away from paper-based or even Excel-based hiring processes lets recruiters reap the undeniable benefits of an ATS, such as filling in vacancies more quickly by 20% and reducing new hire turnover by 40%.

One of the functions of an ATS is to enable recruiting teams to seek candidates from various sources, from career sites to job boards, referrals, and social media. Getting applicants from multiple sources speeds up the hiring process and lets recruiters attract quality hires from different channels. In a survey by Entelo, email was ranked as the most preferred candidate outreach channel used worldwide at 37.2%. This is followed by phone/text (27.9%), LinkedIn InMails (15.1%), and in-person (12.2%). An effective ATS should not only show you where candidates are coming from, but also give you the data to improve your recruiting strategy.

Overview of Greenhouse

Greenhouse is an applicant tracking software that helps companies manage the entire hiring process, from sourcing quality candidates down to the moment they are hired and welcomed on board. With the software, companies can set up a structured hiring process as well as integrate diversity, equity, and inclusion (DE&I) tools that can transform the way an organization taps talent.

Companies from all segments can utilize Greenhouse to meet their organizational goals. It can serve the needs of small to midsize businesses, whether they want to hire only a handful of employees or have a full-fledged hiring solution that will grow with them. On the other hand, enterprises can enjoy the benefit of a hiring solution with world-class support that can help boost their business at scale. Ideal users of Greenhouse include recruiting teams, hiring managers, and other stakeholders in the hiring and onboarding process.

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One of the main benefits of implementing a Greenhouse solution is putting in place a structured hiring process. Under this hiring framework, the attributes of a successful candidate are laid out even before the hiring process starts, along with measures to ensure that candidates are evaluated objectively and equitably. Secondly, its DE&I features help eliminate innate bias during the hiring process. With this, recruiters can find talent from different backgrounds to form an inclusive workplace. Third, its reporting and survey tools allow you to get data-driven insights on the progress one has made in the hiring pipeline, which will guide efforts for improvements.

For users on the go, Greenhouse has a mobile app where they can access interview feedback, reports, interview prep kits, and more. It also has the Greenhouse Events app, which helps users be more productive during in-person recruiting events.

How can Greenhouse support employee retention efforts?

While Greenhouse is primarily known as an applicant tracking system (ATS), it also offers features and insights that can indirectly support employee retention efforts. Focusing on long-term retention starts even before an employee joins, through structured hiring, clear candidate experience, and effective onboarding. Here’s how Greenhouse can play a role in fostering better retention:

• Structured Hiring Process: Greenhouse’s structured hiring process enables companies to assess candidates on consistent criteria. By aligning hiring decisions with the attributes most valuable for long-term success, Greenhouse can help select candidates who are a cultural and professional fit, reducing turnover related to mismatches.
• Improved Candidate Experience: With features like personalized communication and real-time updates, Greenhouse ensures that candidates are well-informed and engaged throughout the recruitment journey. Positive candidate experiences lead to higher satisfaction levels, which can carry into the onboarding process and support retention.
• Data-Driven Decision-Making: Advanced and Expert plans provide access to reporting tools and BI connectors, enabling HR teams to analyze hiring metrics, such as time-to-hire, candidate feedback, and success rates by source. These insights help refine hiring practices to attract candidates who are more likely to stay and thrive within the organization.
• Diversity, Equity, and Inclusion (DE&I) Initiatives: Greenhouse’s DE&I features, such as anti-bias nudges and demographic data tracking, enable a fair hiring process, fostering an inclusive workplace from day one. A strong DE&I foundation can improve employee satisfaction, contributing to higher retention rates.
• Comprehensive Onboarding Support: The Expert Plan includes onboarding tasks and feedback tools that ensure new hires are properly supported during their transition. A streamlined and informative onboarding process can significantly impact a new employee’s perception of the company and encourage longer tenure.
• Enhanced Collaboration Among Hiring Teams: Greenhouse promotes team collaboration by enabling seamless communication among hiring managers, interviewers, and HR. Collaborative hiring often leads to better hiring outcomes, which can support an employee’s integration and performance, reducing early turnover.

Greenhouse Pricing Plans

Greenhouse pricing features three plans: Essential, Advanced, and Expert. There is no fixed pricing for all plans and rates will depend on company size and hiring needs. Below are the inclusions in each plan.

Essential Plan

The Essential Plan comes with core Greenhouse Recruiting features. These include applicant tracking, structured hiring, and team collaboration functions. With structured hiring, you can take control of the hiring process from start to finish. Recruiters can create internal or external job posts and approval stages for jobs. They can set up candidate source tracking to see how a candidate entered an employer’s Greenhouse Recruiting account so you can figure out ways to nurture leads. Meanwhile, hiring teams can stay coordinated with features like @mentions, shared application reviews, and job and offer approvals.

Aside from these, it’s possible for users to conduct multi-channel sourcing from their own HRIS system, ZipRecruiter, or LinkedIn, helping recruiters find employees online and offline. Once a candidate exits the job pipeline, they can be made to answer a candidate experience survey. This is a way for hiring teams to measure overall satisfaction with the hiring process as well as spot room for improvements.

Candidate survey interface on Greenhouse’s dashboard.

Even with the Essential plan, users can take advantage of Greenhouse’s thriving integration ecosystem to make their existing apps work in tandem with their ATS.

One good use case for the Essential plan is for organizations that want to overhaul manual hiring processes, which are prone to error and delays. Such was the scenario for a financial technology company that wanted to automate essential parts of its hiring process and make the candidate experience better. From writing interviews in notebooks, the company used Greenhouse and integrated it with the Interview Schedule solution to shift from a paper-based to a digital process.

Advanced Plan

With the Greenhouse Advanced plan, clients can get all Essential plan features, plus additional ones like CRM Essential, scalable workflows, and custom reports. A CRM subscription allows you to treat candidates as prospects. This means that you can add, organize, and search for prospects as you build relationships with them, eliminating the need for separate CRM software. With scalable workflows, users can configure approval workflows that are fit for the whole organization or a certain department. They are given the choice to configure sequential or non-sequential offer approval steps.

Unlike Essential plan customers who get only one Event credit, Advanced plan customers get 10 event credits. With the Greenhouse Events app, recruiters can capture resumes and prospect data, share and review prospect feedback, and sync prospect data with Greenhouse CRM. Another difference between the two plans is that with the Essential plan, one can get core reports while the Advanced plan allows you to generate custom reports from a certain set of parameters. There is also an option to email the custom report to a recipient or schedule the sending of such emails at recurring intervals.

Advanced Plan subscribers can access standard reports as well as custom reports.

The custom reports functionality was put to good use by a restaurant and POS software provider. Although it had the Report Builder tool, it wanted to get specific data, which it could get only by putting together various reports. But with the new version of the tool, the organization was able to pull custom reports much faster and immediately respond to requests for information from stakeholders. This has resulted in time savings when exporting and uploading reports.

Expert Plan

With the Expert plan, users can get all Essential and Advanced plan features, plus a CRM Expert package, unlimited events, BI connector, and the Expert version of the diversity, equity, and inclusion (DE&I) feature set.

Greenhouse has an extensive feature set that helps employers fight bias during the hiring process and ensure that candidates are assessed fairly and consistently. Some of the features that support this are anti-bias nudges or pop-up messages, which remind recruiters to rate the candidate based on the specific attributes identified for the role. On the other hand, interviewers are kept in check by scorecard anti-bias nudges, which remind them to focus on qualifications relevant to the job as they fill out scorecards.

Scorecards can be set up at any stage during the hiring process in Greenhouse.

The Expert Plan also comes with a BI Connector that helps you connect data tools like Tableau or PowerBI with Greenhouse to extract raw data from Greenhouse and generate unique reports for data analysts.

The Expert plan is a perfect fit for organizations that aim to achieve their targets in their commitments to DE&I. Such was the case for an education-focused nonprofit that wanted to integrate DE&I into its hiring process with the help of data. Since its advocacy is educational equity, the company also sought to mimic such philosophy into their hiring practices. However, it lacked the data to put its plans into action. With the Greenhouse DE&I solution, the organization was able to track self-reported applicant demographic data gathered through the hiring funnel. The reports proved crucial to the recruitment team to give information to hiring managers so they could make decisions about their hiring strategies in real-time. As a result, more than 50% of candidates who have continued to the face-to-face interview stage have been identified as people of color.

Sizing Up Greenhouse for Your Company

Whatever the size of your company or your hiring needs, any of Greenhouse’s Essential, Advanced, and Expert plans can address those. Choosing which plan is all a matter of knowing which features are must-haves and nice-to-haves so you can maximize the potential investment you will be making in the software. Before you get started, you can request a demo from the vendor to make sure you see how the software works for yourself.

The COVID-19 crisis has deeply disrupted the job market: from low unemployment rates during its outset to the subsequent surge in rehiring. A robust ATS like Greenhouse will enable your team to navigate hiring and onboarding challenges even in the post-pandemic world. It will help you keep abreast of the latest recruitment trends and prepare you for what’s ahead.

Key Insights

• Flexible Pricing Plans: Greenhouse offers three quote-based pricing plans—Essential, Advanced, and Expert—tailored to a company’s size and hiring needs.
• Structured Hiring Process: Greenhouse facilitates a structured hiring process, ensuring that candidates are evaluated objectively and equitably.
• DE&I Integration: The software includes features to integrate diversity, equity, and inclusion (DE&I) in the hiring process, helping eliminate bias and promote an inclusive workplace.
• Comprehensive Feature Set: Greenhouse provides a wide range of features, including job boards, resume parsing, custom reports, and candidate sourcing.
• Custom Reports and BI Tools: Advanced and Expert plans offer custom reports and BI connectors, enabling detailed data analysis and reporting.
• Mobile Accessibility: Greenhouse includes a mobile app for on-the-go access to interview feedback, reports, and more.
• Event Management: The Advanced and Expert plans provide multiple event credits for capturing resumes and prospect data during in-person recruiting events.
• Use Cases: Real-life examples show how companies have leveraged Greenhouse’s features to improve their hiring processes, enhance candidate experiences, and achieve DE&I goals.

FAQ

1. How much does Greenhouse cost? Greenhouse costs vary based on the company’s size and hiring needs, offering quote-based pricing plans rather than fixed rates. Clients can choose from Essential, Advanced, and Expert plans, each including different features tailored to varying needs.
2. What are the main features included in the Essential Plan? The Essential Plan includes core Greenhouse Recruiting features such as applicant tracking, structured hiring, team collaboration functions, candidate source tracking, and integration with various HRIS systems and job boards.
3. What additional features does the Advanced Plan offer? The Advanced Plan includes all features of the Essential Plan, plus CRM Essential, scalable workflows, custom reports, and ten event credits for using the Greenhouse Events app.
4. What benefits does the Expert Plan provide? The Expert Plan offers all features from the Essential and Advanced plans, along with a CRM Expert package, unlimited events, a BI connector, and advanced DE&I tools to ensure fair and consistent candidate assessment.
5. Can Greenhouse integrate with other software? Yes, Greenhouse has a thriving integration ecosystem, allowing it to work in tandem with existing apps and systems such as HRIS, job boards, and data tools like Tableau and PowerBI.
6. How does Greenhouse support DE&I in the hiring process? Greenhouse includes features like anti-bias nudges, scorecard reminders, and tools for tracking applicant demographic data to promote diversity, equity, and inclusion throughout the hiring process.
7. Is there a mobile app for Greenhouse? Yes, Greenhouse offers a mobile app that provides access to interview feedback, reports, interview prep kits, and more, making it convenient for users to stay productive on the go.
8. What are the benefits of using an ATS like Greenhouse during the COVID-19 crisis? Greenhouse helps navigate hiring and onboarding challenges during and after the COVID-19 crisis by keeping teams updated with the latest recruitment trends and enabling a structured and efficient hiring process.