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How Much Does Confluence Cost? Is It Really Free?

Category: B2B News
What’s included in Confluence free plan?
Included in the Confluence free plan are unlimited spaces and pages, access to a template library, page versioning, macros, and community support. It also offers up to 2GB of storage for 10 users. However, if you need more than 10 users and access to more support and storage, you’ll need to upgrade to the paid Standard and Premium plans.

In a team where communication, visibility, and control are paramount, it’s important to look for the right platform where collaboration can be improved and projects can be managed efficiently.

If you’re looking to improve workflows and team collaboration, a great starting point is investing in cloud-based collaboration software. There are a number of web-based tools available today that can help improve your inter-organizational communication and collaboration. One such tool is Confluence, a project collaboration tool developed by Atlassian, the company responsible for renowned collaboration tools like Jira and Trello.

Like its sister products, Confluence is ideal for businesses of all sizes, allowing teams to create, discuss, organize, and manage projects in one consolidated platform. It provides a collaborative space where teams can access a single source of truth and files, and share detailed plans. So, is Confluence really free? Yes and no.

Currently, Confluence offers five pricing plans: Free, Standard, Premium, Server, and Data Center. In this article, we’ll discuss everything you need to know about each plan’s inclusions and benefits.

cost of Confluence

Technological advancements today have made it possible for teams to collaborate in real-time without relying too much on back-and-forth emails and in-person communication. As more businesses scramble to find ways to streamline workflows and bring their teams together, collaboration platforms are experiencing a surge in demand, especially now that 75% of employers have recognized that collaboration and teamwork are the most important factors in the success of their projects.

Today’s tech-savvy generation is also driving the growth of the communication and collaboration software market. In fact, a study by Dimensional Research revealed that 83% of the total workforce rely on technology to collaborate with their co-workers, business partners, or vendors. Collaboration statistics also reveal that Millenials favor chatting or texting as a form of collaboration, and nearly half of them (47%) prefer online to in-person meetings.

When it comes to the frequency of collaboration that happens in the workplace, 65% of employees say that they collaborate with their coworkers multiple times a day, while 2% revealed that they never collaborate at all. Nonetheless, nearly all (98%) of all surveyed employees say that they collaborate with each other at some level.

Frequency of Employee Collaboration in the Workplace

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Source: UCToday (2019)

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This highlights the importance of collaboration tools that allow businesses to streamline workflows, monitor projects, manage team members, and ensure a collaborative workspace. Confluence is one great example of a collaboration platform, and one of its most attractive qualities lies in its flexible and cost-effective pricing schemes.

To answer the question just how much does Confluence cost, we’ll discuss Confluence’s features and pricing schemes in detail and help you find the plan that suits your business needs.

Overview of Confluence

Atlassian Confluence dashboardConfluence is an advanced collaboration tool that helps teams share knowledge and collaborate efficiently. It is a unique workflow tool that combines file-sharing, documentation, and project management in one platform. It lets you create and organize content using pages, blogs, and spaces, allowing you to organize your projects and content into meaningful categories.

Key Features of Confluence

Blogs and pages work as documentation tools that you can easily create, edit, and share with your team members. For instance, you can create a blog post to share news and announcements with your team, or you can start with a blank page, fill them with text and tables, and style them in any way you want. Confluence also allows you to use macros, such as calendars, roadmaps, or activity streams, so you can add extra functionalities to your content or make them more dynamic.

Confluence also provides pre-formatted page templates that you can use to create retros, decisions, how-to articles, and more. You can modify these templates to suit the purpose of the document you want to create, or you can create your own template from scratch.

Detailed Atlassian Confluence Review

Much like a document management software, Confluence lets your team work on pages together, writing and editing content in real-time. It allows for collaborative editing, which means you can invite team members to edit a specific page at the same time. All changes made to the document are reflected instantly, enabling your team to give each other feedback and compare page versions easily.

Another distinguishing feature of Confluence is its collaborative spaces, which contain your team’s task list and their progress. In these spaces, you can keep track of each task, assign it to a team member, set a due date, and monitor its progress.

Basically, Confluence offers two types of spaces: site and personal spaces. Site spaces, or global spaces, are areas where you can create content and collaborate with your team.

Aside from site spaces, each Confluence user can create a personal space, allowing him/her to organize and keep track of tasks until they are ready for submission.

Confluence provides the following key features:

  • Drag-and-drop editing
  • Share button
  • Knowledge base
  • Jira integration
  • Team collaboration
  • Analytics
  • Audit logs
  • Spaces
  • Blogs
  • Sites
  • Pages
  • Pre-formatted templates
  • Meeting notes
  • @mentions

Confluence Free Plan and Pricing Packages

Confluence pricing schemes are simple, upfront, and equitable. One of the best things about Confluence is that it lets you use its basic features at no cost. The Confluence free plan allows for up to 10 users and 2GB file storage. However, if you have a bigger team, then you may need to upgrade to Standard or Premium plans. For these paid plans, you can expect to pay $5 or $10 per user per month. Confluence is available in two deployment options, cloud-hosted and self-managed. Below, you’ll find the breakdown and comparison of Confluence pricing plans and their inclusions.

Create spaces and blogs with Confluence

Confluence allows you to create spaces and blogs where you can manage projects, content, and resources.

Cloud-Hosted Packages

In cloud-hosted packages, Confluence hosts and sets up your sites in the cloud. This makes for a great option for teams who want to start using the application right away. With cloud-hosted packages, there’s also no need for you to bother with the technical complexity of hosting Confluence on your own.

1. Free Plan

The free plan is good for only 10 users, so it’s the ideal plan for startups and small-sized teams. The plan also includes unlimited spaces and pages, allowing each member of your team to create as many workspaces and posts as they need for your projects. They have the liberty to create personal spaces as well. Here, they can store to-do lists and files for the tasks they’re working on individually.

In addition, the free plan supports macros, page versioning, and structured page tree. It also provides access to Confluence’s best practices template library.

While most basic features are available in this plan, you’ll be missing out on other advanced tools, such as the space and page permission function that lets you set permission controls to groups, individual users, or anonymous users. In the free plan, you cannot control permission settings for spaces or pages.

Moreover, the free plan does not let you archive and unarchive pages, which are helpful features if you need to keep your page trees organized and updated with the most relevant content. To unlock this feature, you’ll have to upgrade to Standard and Premium plans.

What is included in the Free plan?

  • Unlimited pages
  • Unlimited spaces
  • Macros
  • Page versioning
  • Structured page tree
  • Best practices template library
  • 2GB storage
  • Community support
Confluence organizing projects

Links make it easy to organize projects in Confluence

2. Standard Plan

The Standard plan is Confluence’s cheapest paid plan, costing only $5/user/month. This Confluence cost includes all the features of the Free plan, plus the space and page permission function, and archiving tool. Additionally, this plan enables anonymous access, which makes your Confluence spaces publicly available to users outside your organization. This function is commonly used for customer-facing documentation and for creating knowledge bases that allow external access.

Perfect for growing teams and mid-sized businesses, the Standard plan offers a much larger storage capacity—250GB—compared to the Free plan’s 2GB, and it lets you create up to 5,000 users. It comes with audit logs as well, which is useful when you need to record important activities or troubleshoot a problem.

You’ll have standard support in this plan, which means you’ll have access to self-help resources, community support, and Confluence’s support portal.

What is included in the Standard plan?

  • All Free plan features
  • Audit logs
  • Archive and unarchive pages
  • Anonymous access
  • 9-5 standard support
  • 99.9% uptime SLA

3. Premium Plan

The Premium plan starts at $10/user/month and includes all basic and advanced features. It equips admins with an advanced toolkit to help them manage Confluence sites with greater ease, control, and visibility. For instance, site admins can easily solve permission issues on restricted spaces using a unique admin key. Using this key, they’ll be able to see the active permission control for each user and fix access issues in no time.

In this plan, you’ll also unlock features not available in the Free and Standard plans, such as analytics, copy space permission, and a 99% uptime SLA. Moreover, you’ll have unlimited storage and 24/7 premium support when you avail of this package.

You’ll also appreciate the analytics tool included in this plan. It provides deeper insights into your team’s page, space, and site usage, enabling you to efficiently manage all your projects and content and make better resource decisions.

What is included in the Premium plan?

  • All Standard plan features
  • External collaboration
  • IP allowlisting
  • 24/7 premium support
  • Admin key
  • Analytics
  • Inspect permissions
  • Copy space permissions
  • Bulk archive pages
  • Soundbox
  • Bulk space permissions
  • 99.9% uptime SLA
  • Admin insights

Self-managed Packages

The self-managed packages, however, allow you to host Confluence on your own server and hardware. There are two plans under the self-managed type: Server and Data Center. In these plans, you can customize your setup and manage it in any way you like.

1. Server Plan

Confluence’s Server plan starts at a one-time payment of $10 for 10 users. In this plan, you’ll have a single server deployment and total control of the hosting environment. The Server license entitles you to perpetual use and includes a free year of maintenance support.

What is included in the Server plan?

  • Complete control of your environment
  • Single server deployment
  • Perpetual license
  • 1-year maintenance support
Share details of plans via Confluence

Confluence lets you share detailed plans across your entire organization.

2. Data Center Plan

The Data Center plan is available in an annual term license, which includes updates and support until your license expires. Unlike in the Server plan, Data Center licenses are not perpetual and have to be renewed every year.

What is included in the Data Center plan?

  • Complete control of your environment
  • Annual term license
  • Atlassian-supported disaster recovery
  • Active-active clustering for high availability
  • Maintenance

Which Confluence Plan Is Best for You?

The best way to determine which Confluence pricing scheme is best for you is to investigate closely the features and functionalities that each plan comes with. To sum up, there are five Confluence plans that you can choose from: Free, Standard, Premium, Server, and Data Center.

The cloud-hosted plans—Free, Standard, and Premium—are the best options for you if you don’t want to bother with the complexity of hosting your own Confluence site. The Free plan is ideal for small teams and startups who are on a tight budget and don’t need many functionalities. However, if you want to maximize the full potential of Confluence and reap its benefits, then the paid plans, Standard and Premium, will make a great choice for your growing team.

On the other hand, the Server and Data Center plans can give you total ownership and control of your Confluence sites. These are ideal plans if you want to have full flexibility in managing Confluence spaces. In case you purchased a cloud-hosted plan and wish to migrate to self-managed hosting, Confluence makes this possible with its Server and Data Center 6.0 and later versions, although some cloud features will no longer be available and the navigation and user experience will be different in some places.

Overall, Confluence offers a variety of flexible pricing schemes, and you’re sure to find the exact plan that suits your needs. Whether you have a small team or a large enterprise with thousands of staff, Confluence can provide you with the right tools and features to support your team.

If you’re looking for more collaboration tools, you can check out our guide to picking web-based project management tools.

Nestor Gilbert

By Nestor Gilbert

Senior writer for FinancesOnline. If he is not writing about the booming SaaS and B2B industry, with special focus on developments in CRM and business intelligence software spaces, he is editing manuscripts for aspiring and veteran authors. He has compiled years of experience editing book titles and writing for popular marketing and technical publications.

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