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Pros and Cons of Form.com: Analysis of a Top Restaurant Inspection Software

Category: B2B News

For people who invest in providing good food and cozy venues, restaurant automation tools abound, automating everything for both crew and owners from the kitchen to the counter. Yes, these products benefit a food establishment as a whole, there’s no doubt about that.

But have you ever wondered if there’s more to restaurant apps than automation of daily tasks and processes? The answer is a definite yes and this time, it does not involve point-of-sale software and all those other tools that come with your average restaurant management platform.

What I am talking about is restaurant inspection software (yes, there is such a tool), somewhat a derivative of restaurant management software providers. This breed has nothing to do with POS and inventory. These systems see to it that your business complies with all rules and regulations governing the restaurant sector as they can readily identify areas in need of compliance, allowing users to make needed improvements. Public misconceptions about restaurant inspections are quite numerous and widespread and it falls in the hands of restaurateurs to ensure product safety. Aside from restaurant inspection software, there are also ways by which restaurants can prepare for health inspections, which further reinforces compliance efforts.

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Among these products is Form.com Restaurant Inspection. A powerful solution that allows users to easily identify noncompliance issues and come up with actionable data that can be used to quickly resolve such problems. It is made up of a number of inspection modules that can automate any workflow and task that has anything to do with compliance. It is mobile optimized, suited to different sectors and comes with tools that make use of interactive forms to help with safety, compliance, risk management and quality.

In this article, we will discuss in detail the pros and cons of Form.com Restaurant Inspection. We will focus on the platform’s features, functionalities, benefits and limitations if any. However, if after reading the article, you feel that you still need to know more about similar tools, this top 10 guide can help you better understand such software and even help you purchase one.

Form.com: Restaurant Inspection Software

A part of Form.com’s inspection modules, online restaurant inspection software Form.com Restaurant Inspection is designed to quickly pinpoint noncompliance, correct measures, educate brand standards and accelerate actions with the use of accurate documentation. It effectively automates all compliance-relevant tasks and workflows and has a Corrective Action/Preventive Action functionality. Aside from these, the platform has a wide array of features that can make compliance a much easier undertaking for restaurant owners. It is highly recommended you explore the features first before committing to a plan. You can easily sign up for a Form.com Restaurant Inspection free demo here.

Form.com Restaurant Inspection

An award given to products our B2B experts find especially valuable for companies

Form.com Restaurant Inspection won our Expert's Choice Award for 2019

Our score
9.0
User satisfaction
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Form.com Restaurant Inspection offers users a myriad of features, among which are fully customizable forms, that can adapt to users, location and tasks. It also has the ability to make forms more understandable by embedding them with reference data. Observed behaviors that are recorded are measured against preset standards that cover safety, operations, processes, enabling users to immediately come up with action plans to address issues. The tool has more features that can help restaurant inspection a much easier task. Here are some of them.

  1. Offline functionality enables audits even in areas with no Internet connection
  2. Auto-fills time and date stamps, GPS coordinates, and user login info
  3. Highlights performing/underperforming locations with BI Dashboards
  4. Publish action plans or single tasks with due dates and criticality levels
  5. Checklists
  6. Improves processes in underperforming locations and guarantees proper execution
  7. Dynamic form logic
  8. Task and workflow management
  9. File and picture uploads
  10. Customizable platform and interface
  11. Configure and add modular solutions
  12. Dedicated support and services team
  13. Confirmation of task completion
  14. Workflows creation for use in validation and approval of team execution
  15. Creation of training tools
  16. Mobile data collection
  17. Mobile optimization
  18. Field validation
  19. Offline mode
  20. Data synchronization
  21. Configuration of integrated tools
  22. Quality control and assurance
  23. Easy creation/modification of forms
  24. Notification alerts from inspection failures
  25. Trends analysis for use in individual audits

Form.com Restaurant Inspection Pros and Cons

Form.com Restaurant Inspection is an essential tool for streamlining your inspection processes and ensuring brand compliance, safety, and quality. These tasks are critical to the removal of the causes of noncompliance and concerns associated with restaurant operations. It can likewise boost food safety and quality assurance with the use of data gathered. After reading this article you should be able to asking the question–what are the pros and cons of Form.com Restaurant Inspection?

What are the pros and cons of Form.com Restaurant Inspection?

1. Data Collection/Compliance

The core functionality of the platform rests with its intuitive data collection tool that eliminates the possibility of errors that come with the use of paper-based files and spreadsheets. As a tool used in the prevention of food safety issues and rule violations, Forms.com Restaurant Inspection is quite a powerful one as it can easily spot issues and quickly rectify them.

The software is very effective in streamlining your evidence documentation processes with features such as notations, commenting and photo capture. Signatures can likewise be captured for use in tracking inspection personnel while accuracy is assured using timestamps and GPS technology.

2. Mobile Apps and Offline Mode

With Form.com, you need not worry about audits and inspections that are conducted outside your establishment given the fact that Internet connection is known to be unreliable at times. The app saves information locally so the prospects of missing documentation is practically nil. Data gathered during offline mode is immediately uploaded to the system once Internet connectivity is restored.

Form.com Restaurant Inspection provides different user permissions

3. Customizable Mobile Interface/Portal

The solution comes with a mobile app and portal that can be customized to retain your business’ brand, providing you with an experience that is personalized during navigation. This way, workflows and processes are also better aligned with the system. Pushing data to autofill forms is possible thanks to the product’s powerful mobile interface. Both app and portal are designed with ease-of-use in mind so that you get to have the best possible experience during inspections.

4. Dynamic Forms

The importance of forms in data collection can never be undermined. The reason why the solution generates forms that can change depending on the task at hand, locations and who’s using the system. It automatically searches and imports data models to add or remove information on forms that are being filled up. Follow-up tasks, notifications and email alerts are automatically sent out once the form is submitted

5. Reporting/Dashboards

As the solution has a built-in interactive business intelligence feature, you get to have total visibility into your company’s operations even on a global scale. Any violation of safety and brand compliance is easily identified from reports generated by the system. This allows for the immediate resolution of any issue before any complication can arise. Optimization of tracking trends, location comparisons and data mapping are likewise possible.

6. Streamlined Management

The platform provides user access depending on roles, levels and permissions, resulting in an organized and secure task and facilities management system. Tasks and responsibilities can never overlap as tasks can be created, reviewed, edited, filtered and reassigned as necessary as long as users retain control over them.

7. Enterprise Workflow Management

Form.com’s workflow engine is designed to manage more complicated processes like workflow mapping and provision of a view of data transactions, making data gathering, task management, documentation and automation simple. Automation and archiving are used to bridge management of high-order processes and low line-of-business interactions. Data-driven operations are easily handled and bottlenecks from manual processes are eliminated. Integrations with existing business systems are also possible with the platform.

8. Form Analytics

Making changes in field operations is always a daunting task as coming up with an action on gathered data could take weeks. The system’s form analytics can help users turn information into reports that can cater to any member of the organization. Meanwhile, integrating the solution with existing business systems allows for the inclusion of real-time updates in reporting.

9. API/ Integration

Form.com comes with an API that is capable of promoting collaboration and boosting productivity. These integrations can collect field data by communicating with other systems that are already in place like CRM and asset management tools. They also enable users to login using the same credentials used in other systems. This is very useful for running inspections and other data collection processes on mobile devices, all of which are done from the cloud.

10. Data Export/Import

The app’s data export and import capabilities allow users to migrate huge amounts of information to and from the system in easily accessible formats that include SPSS, PDF, XML and CSV. Data from accomplished forms can be collected either through requests or by scheduling data delivery to a secure FTP location. Information delivered can be pre-filtered to come with recently changed records or those that are specifically relevant.

Now that you know the pros and cons of Form.com Restaurant Inspection, you can decide for yourself if the tool is right for your business. It is recommended that you take into considerations your needs before committing to the platform. You can easily sign up for a Form.com Restaurant Inspection free demo here.

By Nestor Gilbert

Senior writer for FinancesOnline. If he is not writing about the booming SaaS and B2B industry, with special focus on developments in CRM and business intelligence software spaces, he is editing manuscripts for aspiring and veteran authors. He has compiled years of experience editing book titles and writing for popular marketing and technical publications.

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