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Jenny Chang

Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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Articles published by Jenny Chang:

15 Current Instagram Trends & Forecasts for 2024 According to Experts

15 Current Instagram Trends & Forecasts for 2024 According to Experts

In 2021, Instagram trends are all about authentic content, influencers, visual effects, creativity, videos, Stories, Reels, and shopping. To start, the platform has innovated tools that enable users to create interactive and fresh content. Furthermore, the platform evolved to support its growing business accounts. There’s also the added context of more people stuck with their […]
8 Advertising Trends for 2024: Latest Forecasts You Should Know

8 Advertising Trends for 2024: Latest Forecasts You Should Know

With almost 8 billion people on the planet, one might think that just putting an advertisement out there is good enough. That couldn’t be further from the truth. Advertising trends shift each year and there’s a lot of factors involved. Change in preference and emergence of new technologies are just a few of them. Add […]
17 Branding Trends for 2024: Latest Predictions to Watch Out For

17 Branding Trends for 2024: Latest Predictions to Watch Out For

Branding—it’s what defines a business and sets it apart from competitors. However, in this era of digital distractions, a catchy name and a nice logo are no longer enough to pique the interest of modern consumers. Add to that the disruptions caused by the COVID-19 pandemic on society, industries, and consumers and you have a […]
101 Hiring Statistics You Must Read: 2024 Data Analysis & Market Share

101 Hiring Statistics You Must Read: 2024 Data Analysis & Market Share

Candidate hiring continues to evolve. Changes to the process are now focused on making job hunting much easier. Hiring statistics show that new tech will bring about changes in candidate recruitment. New talent acquisition methods will influence the way candidates decide about accepting jobs. But, of course, we cannot talk about recruitment without mentioning it […]
12 Workplace Trends for 2024: New Predictions & What Lies Beyond?

12 Workplace Trends for 2024: New Predictions & What Lies Beyond?

The modern workplace is constantly evolving. With it, the way we hire and retain top talent is facing a slew of era-defining changes. Besides, the work environment is under siege by economic changes, technological developments, automation, globalization, and the COVID-19 pandemic. To keep up with these changes, business leaders must rise to the occasion and […]
11 Future Ecommerce Trends & Forecasts for 2022/2023 – A Look Into What’s Next

11 Future Ecommerce Trends & Forecasts for 2022/2023 – A Look Into What’s Next

A new version of this article, featuring the latest data and statistics, is available. Check out our report on Ecommerce Software Trends for 2022/2023. As government lockdowns forced people to resort to online purchases during the pandemic, the value of ecommerce transactions has ballooned to unprecedented numbers. Those who did also say that they are […]
Guide to Great Social Media Customer Service (+ tips and examples)

Guide to Great Social Media Customer Service (+ tips and examples)

Patience used to be a virtue. Now, it’s just a memory of a not-so-distant past. We now live in a world where people want everything done quickly. When people need something, they want it ASAP. As the pace of change further accelerates, people’s tolerance to wait tends to drop as well. Just like in customer service, almost […]
10 New Real Estate Trends & Forecasts for 2024 and Beyond

10 New Real Estate Trends & Forecasts for 2024 and Beyond

The latest real estate trends are best described as a mixture of both positive and negative developments. For starters, the prices of real estate property continue to skyrocket, which is being driven by a variety of factors. This, too, has been heavily affected by the COVID-19 pandemic. Other factors include the ongoing economic downturn and […]
97 Supply Chain Statistics You Must Know: 2024 Market Share Analysis & Data

97 Supply Chain Statistics You Must Know: 2024 Market Share Analysis & Data

Supply chain management has surely evolved throughout the years. For instance, the role of supply chains in promoting productivity has increased in significance as modern business operations become more fast-paced. Moreover, with the advent of automation, AI, and data analytics, supply chain processes can now be more streamlined than ever. However, benefits can only be […]
How to Provide Great Online Customer Service: 10 Best Practices

How to Provide Great Online Customer Service: 10 Best Practices

How to provide great customer service? Providing great customer service means meeting and surpassing customer expectations. It entails consistently undertaking a number of best practices. These include being an expert on products your company sells, having a deep knowledge of your clients, providing a personalized touch, always keeping your word, and earmarking adequate resources for […]
86 Critical Chatbot Statistics: 2021 Data Analysis & Market Share

86 Critical Chatbot Statistics: 2021 Data Analysis & Market Share

A new version of this article, featuring the latest data and statistics, is available. Check out our report on Chatbot Software Statistics for 2022. Chatbots have transformed the way businesses communicate with customers. They bring with them a new, exciting aspect to websites, products, and services. What’s more, with the COVID-19 pandemic forcing employees and […]
How Companies Are Using Chatbots in Customer Service in 2024

How Companies Are Using Chatbots in Customer Service in 2024

What are chatbots? Chatbots are innovative computer programs designed to enhance customer service. Engaging humans via a live chat interface, messaging apps, or voice, chatbots leverage Artificial Intelligence (AI) and machine learning to deliver accurate answers to customer queries. When chatbots first arrived, many thought that they were overhyped apps. In fact, the potential of […]
89 Experiential Marketing Statistics You Must Learn: 2024 Consumer Preferences & Industry Data

89 Experiential Marketing Statistics You Must Learn: 2024 Consumer Preferences & Industry Data

Call it a marketing stunt, PR gimmick, or advertising pitch. However you name it, our experiential marketing statistics reveal that this marketing tactic gets the job done. From the consumers’ perspective, nothing beats coming face to face with and experiencing a brand. For companies, it can be as simple as product promos, which can easily […]
123 Key Streaming Statistics You Must Know: 2024 Data Analysis & Market Share

123 Key Streaming Statistics You Must Know: 2024 Data Analysis & Market Share

Fast connectivity, technological advancement, and the proliferation of mobile devices have made streaming easily accessible. As streaming statistics show, there is an explosion of adoption rates and a rapid increase in use cases, especially since the COVID-19 pandemic forced people to stay at home and drastically cut down their daily activities. Streaming, like video conferencing […]
Pros & Cons of Bloomfire: Analysis of a Knowledge Management Software

Pros & Cons of Bloomfire: Analysis of a Knowledge Management Software

What are the pros and cons of Bloomfire? The pros and cons of Bloomfire manifest in its ability to democratize knowledge and information. The solution provides an intuitive, searchable knowledge system, an AI-powered search engine, and multiple security tools to streamline knowledge sharing. However, the solution has minor issues with user management and customizability. If […]
Key mHelpDesk Integrations & Features You Should Know

Key mHelpDesk Integrations & Features You Should Know

What are the features of mHelpDesk? The features of mHelpDesk include job management, scheduling and lead management tools. It also supports online booking, is capable of GPS-tracking and comes with a robust mobile app. It offers a transparent and low-cost payment solution as well. Moreover, it supports seamless integration with key payment gateways, business and […]
113 Key Generation Z Statistics 2024: Characteristics & Facts You Should Know

113 Key Generation Z Statistics 2024: Characteristics & Facts You Should Know

With their diverse ideals and different lifestyles, Generation Z presents new challenges and opportunities to all industries. Considering what they bring, it is best to consult Generation Z statistics to meet their shifting demands and expectations. But before we do, let’s define what  Generation Z is. Pew Research Center defines Generation Z as individuals born […]
74 Crucial Inbound Marketing Statistics: 2024 Market Share Analysis & Data

74 Crucial Inbound Marketing Statistics: 2024 Market Share Analysis & Data

To make your company stand out from the competition, it is crucial that you leverage inbound marketing strategies. These would include search engine optimization, content creation, social media management, email marketing, and the like. However, as new technologies and other modern influences shift the behavior of customers, you might be wondering how you can maximize […]
119 Impressive Cybersecurity Statistics: 2024 Data & Market Analysis

119 Impressive Cybersecurity Statistics: 2024 Data & Market Analysis

Cybercrimes are now an everyday concern for businesses. Cybersecurity statistics indicate a significant rise in data breaches and hacking, most of which involve workplace devices. Many organizations have poor security practices, making them vulnerable to cyber threats. And this is exacerbated by the presence of a global pandemic. We’ve gathered 101 cybersecurity industry statistics so […]
58 Critical Browser Statistics: 2024 Data Analysis & Market Share

58 Critical Browser Statistics: 2024 Data Analysis & Market Share

It’s easy to overlook the importance of the browser. It has become ubiquitous in our daily lives. But as these apps undergo a renaissance on mobile devices nowadays, browsers are regaining their lost limelight as they now receive increasing interest from many fronts. We’ve prepared this critical selection of browser statistics to help you find out whether […]
Top 10 Technology Trends for 2024 That Can Change Your Business

Top 10 Technology Trends for 2024 That Can Change Your Business

Significant shifts are unraveling in the present business environment. With each passing day, the speed of this change is accelerating further. At the core of these massive transformations is technology, which is also altering how businesses operate. In this article, we’ll discuss the top 10 technology trends for CURRENT_YEAR which are all highly anticipated to […]
46 Legal Marketing Statistics You Must Read: 2024 Data Analysis & Market Share

46 Legal Marketing Statistics You Must Read: 2024 Data Analysis & Market Share

If you are a private practice lawyer who has yet to explore legal marketing, you may be familiar with the frustration of missing out on the big cases and the considerable fees that they bring. What makes things sadder is you don’t have to contend with such problems as there are remedies available to you, […]
12 Best Free Landscape Design Software in 2024

12 Best Free Landscape Design Software in 2024

What is the best free landscape design software? The best free landscape design software SketchUp Free, a web-based 3D modeling tool available on the Trimble website, and perfect for personal use. It includes 10 GB of storage on Trimble Connect for the safekeeping of images, plans, and files. It allows access to everything from anywhere. […]
Salman Khan Net Worth in 2024: How He Spends Money

Salman Khan Net Worth in 2024: How He Spends Money

What is the net worth of Salman Khan? The net worth of Salman Khan is $310 million, making him one of the richest celebrities in India. Much of his assets are built on his immeasurably successful career in Bollywood and real estate investment. His value is only expected to grow in the coming years. While […]
Cristiano Ronaldo Net Worth in 2024: How He Spends His Money

Cristiano Ronaldo Net Worth in 2024: How He Spends His Money

What is the net worth of Cristiano Ronaldo? The net worth of Cristiano Ronaldo is $450 million in CURRENT_YEAR. His is a name synonymous to, not just a top-notch footballer, but a brand worth millions in dollars. At the age of 34, that worth can only go up. Cristiano Ronaldo is undeniably one of the […]
54 Gamification Statistics You Must Know: 2024 Market Share Analysis & Data

54 Gamification Statistics You Must Know: 2024 Market Share Analysis & Data

Points, badges, levels, and rewards—these are some of the components of gamification widely used nowadays by organizations. Integrating game mechanics into business processes, marketing campaigns, websites, applications, online communities, or school classes and college courses have proven to be an effective and fun way of encouraging the participation of target audiences. How successful are they? […]
10 Best Music Distribution Services & Companies for 2025

10 Best Music Distribution Services & Companies for 2025

What is the best music distribution service online? The best music distribution service online is CD Baby because it offers the right combination of massive global reach and a suite of features that can help artists and musicians reach their audiences most effectively. The company’s pricing starts at $9.95 per single or $49 per album, […]
63 Crucial Small Business Statistics for 2024: Data Analysis & Projections

63 Crucial Small Business Statistics for 2024: Data Analysis & Projections

Small- and medium-sized businesses are considered the foundation of economies worldwide. If you’re a small business or you deal with small businesses, what influences them, impacts the way they do business, and statistics that will set the course of their future are critical information you can’t ignore. We’ll be looking at vital small business statistics […]
66 Key Business Phone Systems Statistics: 2021 Market Share Analysis & Data

66 Key Business Phone Systems Statistics: 2021 Market Share Analysis & Data

A new version of this article, featuring the latest data and statistics, is available. Check out our report on Business Phone Systems Statistics for 2022. Business phone systems have come a long way from relying on manual switchboards to utilizing the internet for calls. We’ve also seen phone systems such as cloud PBX and VoIP […]
12 Best Remote Monitoring Software Solutions in 2024

12 Best Remote Monitoring Software Solutions in 2024

What is the best remote monitoring software? The best remote monitoring software is NinjaOne. It boasts of a robust and comprehensive suite of tools for IT infrastructure monitoring and development. It also provides you with out-of-the-box functionalities for incident management, root cause analysis, and network monitoring and insights for optimal efficiency. Back in the days, […]
12 Best OST to PST Converter Software of 2024

12 Best OST to PST Converter Software of 2024

What is the best OST to PST converter software? The best OST to PST converter software is SysTools, an all-in-one utility for Windows systems that ensures full data conversion from OST files such as emails, calendars, contacts, notes, and tasks into PST format. It allows for batch conversion, file migration along with attachments, selective email […]
Best Affiliate Marketing Platforms with Top-Paying Programs

Best Affiliate Marketing Platforms with Top-Paying Programs

What is the best affiliate marketing platform with top-paying programs? The best affiliate marketing platform with the top-paying program is Tipalti. It accomplishes this feat by eliminating as much as 80% of manual errors in commission computations through extensive automation. Minimizing errors is backed up by an efficient, fast payment system that also pays in […]
Pros & Cons of Bench: Analysis of a Leading Accounting Software

Pros & Cons of Bench: Analysis of a Leading Accounting Software

What are the pros and cons of Bench? The pros and cons of Bench are seen in its robust and competitive set of tools for streamlining your bookkeeping process. It helps you to consolidate financial statements, requirements and data sets, plus, it has communication and reporting tools secured with military-grade data encryption. While it helps […]
70 Key Customer Support Statistics: 2024 Analysis of Trends, Data and Market Share

70 Key Customer Support Statistics: 2024 Analysis of Trends, Data and Market Share

A new version of this article, featuring the latest data and statistics is available. Check out our report on Customer Support Software Software for 2022. If you are still caught up in the mindset that delivering a top-notch product or service should be your business’ overarching objective, think again. A sweeping tide of changes in […]
57 Key CRM Software Statistics: 2024 Market Share Analysis & Data

57 Key CRM Software Statistics: 2024 Market Share Analysis & Data

A new version of this article, featuring the latest data and statistics, is available. Check out our report on CRM Software Trends for 2022/2023. Sales success is a two-way street, and to make this possible, you need to nurture your relationships with customers and ensure a pleasant shopping experience for them from start to end. This […]
12 Best Equity Management Software of 2024

12 Best Equity Management Software of 2024

What is the best equity management software? The best equity management software is Carta Equity, considering its ease-of-use and ability to make tasks like stock option compensation management, equity issuance and tracking and financial reporting much simpler. It can track both employee and non-employee equity while making quick work of valuations. First time handing out […]
Top 10 Richest Women in the World for 2024

Top 10 Richest Women in the World for 2024

Who is the richest woman in the world in CURRENT_YEAR? The richest woman in the world in CURRENT_YEAR is Francoise Bettencourt-Meyers with an estimated net worth of over $50 billion. The owner of the beauty conglomerate L’Oreal inherited a fortune when her mother, Lilliane, herself the richest woman of her time, passed away in 2017. […]
12 Best VPN Service Providers: Is NordVPN Better Than ExpressVPN?

12 Best VPN Service Providers: Is NordVPN Better Than ExpressVPN?

What is the best VPN service provider? NordVPN is the best virtual private network service provider based on robust features, strong security, business usability and budget-friendly pricing. NordVPN uses powerful military-grade encryption to protect your internet privacy and identity, your first concern when conducting sensitive transactions online. The application also comes handy when you want […]
List of 20 Best Cybersecurity Software Companies in 2024

List of 20 Best Cybersecurity Software Companies in 2024

What is the best cybersecurity software company? The best cybersecurity software company is Zoho Corporation. Zoho harnesses the knowledge acquired from its myriad business and productivity solutions to recognize how vulnerabilities could undo the power of other software solutions without proper security coverage. The result is a wide range of cybersecurity solutions that provide the […]