ClickUp Pricing Packages: What’s Included in the Plans?

Today, project management software solutions are widely used among organizations of different sizes across various industries. However, among the dozens of great apps, there are only a few that can be considered top of mind. Hence, companies end up using such platforms, not necessarily because of superior features, ease of use, and pricing, but because they are just the first things they remember or come across.

Usually, lists of top cloud-based project management solutions include monday.com, Asana, and Wrike. Though these solutions are truly the cream of the crop, there are genuine alternatives out there that, more or less, can replace them. One platform that is built for this specific goal is ClickUp. It is designed to pool all the best features of these top tools, add to, and improve on them. But, does it really fit the bill? Is it worth it? Knowing the cost of ClickUp pricing packages and what’s included in its pricing plans would help you answer these questions. In this article, you will get to know exactly that.

There are many reasons why project management software is useful such as ClickUp. Firstly, these products improve teamwork and productivity; plus, they help companies base their decisions on real-time data. One main reason for this is that it streamlines workflows by making collaboration easier. And, as research has found, digitally-enabled collaboration can improve key performance indicators (KPIs) such as customer satisfaction (41%) and product quality (34%). Moreover, it has also been found to help increase sales (27%).

But, it is unfortunate that not every company has the initiative to adopt such tools if not pushed to the brink. In fact, project management software statistics show that before COVID-19, around 35.5% of project managers still used Microsoft Excel for resource planning. More interestingly, a good 17.5% of them do not use digital software at all. Only 17.47% of project managers have some type of enterprise project management tool.

There is, however, another side to the story. In future-forward companies, teams use multiple task management software. In fact, the figure reached around 64% in 2021. Surely, tasks and project management platforms may come with specific specializations, and it might help companies to have one for a particular function. However, this jacks up costs. And, of course, may leave workflows vulnerable to silos. In this regard, the software developers behind ClickUp intend to continually build a platform to replace them all. If they are successful, then project managers across industries will have a new shiny tool that can do what every other tool does. But is it, at its current state and pricing plans, viable? Let’s get to know ClickUp pricing better.

Overview of ClickUp

ClickUp is billed as the project management solution to replace them all. It is specially designed to put all the best things together from all the top tools into one software suite. The software company has trained its sights on leading solutions such as monday.com, Asana, Jira, and Wrike. And, for general project management purposes, many feel that it is a true alternative.

Firstly, the product offers an arguably more streamlined interface. It has all the requisite tools of a premiere project management platform sans the bells and whistles. But it strives to outpace everyone when it comes to functionality. Secondly, it has two unique add-ons to the usual project management software offerings—real-time internal chat and collaborative docs. These two features may be seen as mundane additions. But from a collaboration standpoint, these just might be what many of the top solutions lack. These allow the solution to stand in for other third-party tools, thus minimizing clutter: no more switching apps and windows.

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Of course, as mentioned, it has all the usual project management features. These include workflow design, project views, and automation options. Plus, it is highly customizable, you can fashion it to cater virtually to any set of project specifications. Hence, for general project management use, it does fit the bill. Furthermore, the product is accessible via its mobile app. Also, like top solutions, it integrates seamlessly with third-party apps such as HubSpot and Tableau, among many others.

ClickUp Pricing Packages

1. Free Forever

ClickUp has an automation builder with intuitive “when-then” logic. Its Free Forever plan allows for cumulative 100 uses.

Like many popular project management solutions, ClickUp offers a free version of its plan just to get users familiar (and attached) with the platform. Fortunately for users, ClickUp is a challenger brand. Hence, it does some challenger brand things to one-up its more established rivals. And, as you will see, this is very obvious in its free plan offering.

While most solutions limit the number of users in their free and even paid plans, ClickUp’s Free Forever version supports an unlimited number of users. This is, of course, aside from project management software general features that one should get from any such platform. So, this is one big win for the software and its users. But it doesn’t stop there.

As mentioned, what makes ClickUp quite unique is that it has a real-time chat and collaborative docs feature. And these are available on its Free Forever plan. With these, users can truly keep everything work-related within the platform. No more switching windows and apps to manage a single project. Also, it comes with more otherwise paid advanced features.

These include dynamic recurring tasks, subtasks on multiple lists, private tasks, start and due times, milestones, spreadsheets, profiles, sprints, custom task statuses, assigned comments, and native time tracking, among many, many others. It really does seem that the software provider has really gone for broke. Even its free offering can rival the paid plans of its target competitors.

The Catch: It is best for personal use

While the Free Forever plan has a lot of useful premium features, there are some limits. For instance, ClickUp limits the number of uses for its Milestones feature to 10. This, too, is a cumulative count for the entire Workspace. It doesn’t reset. Thus, when you have reached the limit, you don’t get to edit or create new items in the Milestones feature. Your data, however, will be saved. This scheme is repeated for other advanced features such as Sprint Points (100 uses), Custom Exports (5 exports), Timeline (100 uses), Workload (100 uses), and Custom Field (100 uses). Furthermore, Free Forever users have a 100 instances cap on automation per month. So, for more complex tasks and project management needs, the Free Forever plan is quite limited. For business use, these limits can be truly limiting. But for simpler operations like small clinical or legal practices, the Free Forever plan could be all they need.

The ClickUp Hierarchy: The Framework

In ClickUp, there is one overarching operational framework and that is the Hierarchy. It is a top to bottom setup in levels. At the top sits the Workspace. This can represent the entire company or a project. You chose. Within these Workspaces, you get Spaces. Usually, these are used to designate the level of departments, teams, or some kind of function (e.g., coding, marketing, product design, etc.). Within these spaces, users can create Lists, which are basically grouped tasks. And you can also group these tasks further into Folders. Inside Folders and Lists, you can add ClickUp Docs, collaborative documents that can be used as knowledge bases or for any other use. Within these levels, you can activate or deactivate features such as dependencies, checklists, and subtasks, among many others. It is that simple.

2. Unlimited – $5/per/month

Like other providers, ClickUp offers a tiered pricing plan. Sitting at tier one, the first paid plan is called Unlimited. It has every feature in the free plan, but as the name suggests, it removes some of the limits. Do note that we said “some” as there are still caps. So, while the Unlimited plan lifts the limit on Spaces, it still imposes the cumulative count on the Workload (100 uses) and Timeline (100 uses) features. However, these may not really matter much as the Unlimited plan is really designed for small teams.

Plus, ClickUp extends the number of uses and extent of access to, arguably, more critical features for them. As an upgrade from the free plan, Unlimited plan users now have a cap of 1,000 automations per month. The plan also supports more Whiteboards, from three to 10. Moreover, while free plan users have a 100 uses cumulative cap on the Portfolio feature, Unlimited plan subscribers can use the feature to their hearts’ content. Also, it adds game changers. On the Unlimited plan, users can send emails directly from the application and it has native integrations with online storage tools such as Google Drive, Dropbox, and OneDrive. Subscribers also get access to ClickUp’s live chat support.

ClickApps: Customizable Workflow Templates

ClickUp provides users with a variety of templates for workflows.

ClickApps are native workflow or modules for different functionalities. These are basically workflow templates that users can add, customize, and remove from the Workspace or Space level. ClickApps are put under four categories: Work Management, Collaboration, Organization, and Reporting. As of now, there are more than 35 ClickApps available. These include Relationships, Automated Sprints, Tags, and Time Tracking.

3. Business – $12/user/month

ClickUp’s Business plan is its most popular plan. It is targeted at medium-sized teams. As such, it is more powerful than its Unlimited plan, which basically is a starter plan. The Business plan comes with advanced features for public sharing, automations, dashboards, time estimates, time tracking, and workload management. These are critical in successfully tracking and monitoring project performance. Plus, it has a specialized Goals Folder. Moreover, it lifts all the limits for features, including Timeline, Workload, Mind Maps, and Whiteboards.

Business plan users also get access to custom task IDs that can help them declutter Spaces and track tasks better. What’s really great about this plan is that it supports 10,000 automations per month with far greater customization options. Subscribers can now set up multiple automation actions and conditions—capabilities not present in lower-tiered offerings.

Other key features include proofing for images and PDF annotations, unlimited teams, unlimited widgets for dashboards, granular time estimates, time in status, and unlimited Sprint Points. The plan also comes with a timesheets module for attendance and shift management. Moreover, Business plan users can now customize their forms and even incorporate branding elements.

ClickUp Docs: Work collaboratively on project bibles and wikis

ClickUp Docs are native online documents that users can create and collaborate on. This is a unique feature that other top project management solutions do not have. And this is very useful as team members won’t have to switch apps or link to them to create knowledge bases or project bibles. Also, this minimizes the confusion that usually comes with having different document versions in one thread. Docs can be placed inside Lists and Folders and used for creating manuals, providing instructions, making reminders, or acting as brainstorming tools. Docs, however, are quite basic. It is not suited for creating formal documents such as legally-binding contracts and reports. But, for internal project coordination, it is perfect. It simply provides the much-needed single source of truth for a project, task group, or user group.

4. Business Plus – $19/user/month

While the Business plan supports unlimited teams, it does not have the extended capabilities of Business Plus when it comes to managing them. Firstly, it supports a far great number of automations per month at 25,000. It is simply far less stingy. Each team will now have significantly more leeway in incorporating automations into their workflows. Also, the plan supports more API calls at the rate of a thousand per minute—a far cry from the usual 100/minute cap that lower-tiered plans have. Secondly, Business Plus subscribers are now allowed to create subtasks on multiple lists. This enables more complex management. And, thirdly, users are given more control when it comes to permission and sharing. They can now create one custom role and set up custom permissions.

ClickUp Chat: Keep all work-related conversations in one platform

ClickUp, unlike some of the leading project management solutions, provides users with an integrated easy-to-use real-time chat.

While other top project management tools have missed or poorly executed team chat, ClickUp’s built-in solution is simply stellar. It is as intuitive as the best communication platforms out there, and it is well-integrated into the whole system. This is unlike other solutions where live chat just feels like a lazy add-on. Yes, there are more popular applications than ClickUp that just do not do it right. They are quite unwieldy. And, truth be told, they can even be pretty hard to find! Not on ClickUp though.

5. Enterprise – Quote-Based

The Enterprise plan is the most powerful ClickUp offering. It is best deployed as a company-wide business solution that serves as a central hub for all business functions, from HR to daily operations. As such, it allows for further customization. While Business Plus users are only allowed to create one custom role, Enterprise users are allowed to create an unlimited number of roles. This is useful for designating job titles and ranks. Also, they are able to customize necessary permission levels for these.

Advanced permission and security features include Microsoft SSO, Okta SSO, custom SAML SSO, session management, private spaces, and default personal views. Admins are also allowed to add and remove users via API. Speaking of API and integrations, Enterprise users are provided with more cross-app automation instances. They get 250,000 automations per month at the rate of 10,000/minute should it be needed. Therefore, it is perfect for organization-wide workflow coordination. Also, for those who need more complex analytics, the Enterprise plan is the only deployment version that has a native web connector for Tableau. Hence, it is the only plan that seamlessly integrates its workflows and data with this leading business intelligence tool.

Of course, like other software providers, ClickUp provides its Enterprise subscribers with priority customer service. They don’t only get access to live chat support but they are given access to a dedicated customer success manager. They also get a free onboarding training workshop and are given access to managed services. In some sense, ClickUp enters into a partnership agreement with its Enterprise subscribers.

Lively User Community

The software provider makes its product roadmap open while soliciting and acting on feature requests proactively.

One thing that makes ClickUp a rising star in the project management realm is its lively user community. As the software provider is determined to deliver a true alternative to leading platforms, it actively engages its community of users to work with and for them. It seeks feedback and acts on feature requests. This is truly a mark of a good company that possesses an educated attention to project management software trends. Plus, it makes its product roadmap open to the public. This, too, is a mark of an organization that strives to improve continually. As a challenger brand, ClickUp is doing all that it should to become one of the go-to project management solutions available in the future. But, is ClickUp there yet? That is the question.

Is ClickUp the right platform for you?

ClickUp doesn’t have the top-of-mind name recognition that leading platforms possess. But, as shown here, the software company is dedicated to creating a genuine and superior alternative to more established rivals. And, because of this, it currently offers one of the richest feature sets on the market today. It stays true to the strategy of pooling all the best tools created by top brands, simplifying them, improving on them, and packaging them in competitive ways at reasonable prices.

Surely, just because it offers more, it simply couldn’t be the best at everything. But the platform is undeniably functional at everything. It is good in others and great in some regards. It doesn’t have to be. What the strategy really does is eliminate software stacking and drive the costs of operations lower. With its Docs, real-time chat, Whiteboard, Mind Maps, and other features, users won’t have to subscribe to other collaboration software tools. In fact, the company reports that it has helped users trim down up to $20,000 in app consolidation expenses. If true, this denotes major savings. And this is really the platform’s unique offering.

It is good to consider that even if the platform is not the best at anything yet feature-wise and usability-wise, it is solid and it continues to improve. However, make no mistake: For general project management needs, the product is great as it is today. ClickUp is a genuine alternative to top brands and can eliminate app stacking costs for you.

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."