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6 Technological Trends that Redefine Human Resource Management

Category: B2B News
What are the latest HR trends?
The latest trends that are redefining HR include big data, mobile apps, social media, cloud technology, and the SaaS business model. These are impacting how organizations manage their workforce, hire new employees, comply with regulations, and handle HR data. These digital disruptors are bringing major changes in the human resources industry and the management solutions that are used.

Are you harnessing today’s technologies to efficiently manage your workforce? If not, you should be. Technology can help you automate and streamline processes in the employee lifecycle from hiring, onboarding, and training to compensation, benefits, retention, and exit. Not to mention other important areas under the scope of HR such as communication, compliance, centralized employee information, and others.

Today, every aspect of HR is impacted by the tools of technology to further enhance people processes and workforce capabilities. As an HR professional, you’ll do well to keep abreast of technological trends that greatly influence the kind of people who run your business. These trends will help you find, manage and engage the right employees and allow you to further cement your competitive edge in the industry.

So what is in store for HR and the tools used by HR professionals? In this article, we take a look at technologies and devices as well as practices that are revolutionizing the way HR is being run and their effects on your business in general and on your HR department in particular. These trends should also help you identify which of the top HR software solutions that you can compare here are ahead of the pack in terms of innovation.

human resources management

Technology has completely redefined the role of human resources worldwide, from being an administrative unit in the organization to its increasing role as a strategic partner in growing the business. A 2018 U.S. survey showed that 77% of HR leaders use data analysis to better understand how to communicate with employees while 79% use automated HR solutions to help them take a more strategic role in their organization. Since HR is tasked to ensure that employees succeed and contribute, it is able to support the overall strategic plan and objectives of an organization. You can see from the visual below how HR has functionally evolved.

The Evolution of HR

Credits: Saigun Industries

Being able to efficiently manage these aforementioned areas translate to many benefits for the organization such as bolstering business operations and enhancing the experiences of employees to make them more committed and engaged. Let’s go through some of the trends that are shaping up HR.

6 Technological Trends Redefining HR

1. Big Data Powers Organization

Ensuring compliance and avoiding risk are the two key underlying aspects for every function and task. However, technology has transformed the monotony through HR platforms that digitize the information human resource needs. One such technological trend is Big Data, which is helping HR professionals to understand their customers, market to target audience group and communicate with prospective customers. When integrated with other technologies, Big Data helps to gain deep insight and allows HR professionals to make decisions powered by vital information.

Big Data gives HR managers a fact-based view of the current workforce and helps them to identify emerging trends. Moreover, analytics helps recruiters assess potential employees and let you make better risk management decisions.  

2. Mobile Apps are the Future

The smartphone is likely to dominate the HR landscape. As the workforce across various operations seeking access to applications via mobile devices, companies are considering to adapt their HR systems. Delivering this kind of functionality implies that organizations will consider HR applications with mobilization process and the interface that employees are looking for. More on, the trend of creating applications that streamlines the basic HR functionality continues to evolve. Today, mobile apps have become essential for every application that a company develops.

BambooHR’s mobile and web-based apps allow administrators and employees to access HR information anytime, anywhere from any device.

3. Social Media – A Powerful Tool

Social media plays an active in HR today, especially when it comes to recruitment. Around a quarter of employers are using social media channels like Facebook and LinkedIn to recruit staff. HR departments can use social media not only for recruitment and also for employee engagement. It is considered as a prime source for companies to reach their HR goals. Enterprises can use social media channels to reach the target audience with job postings and other company related information. Few organizations use social media to tell their organization’s success story through photos, blog posts, Tumblr and Pinterest pages. And, job seekers are using these social networks to find about the company. It’s a good source to know what current and potential employees are saying about your company.

Social media offers countless benefits to HR professionals and lets them keep up with the news, technology, and trends. You can nurture relationships by sharing industry knowledge. All these reasons have made it an ideal platform to engage employees, build relationships and bolster communications in the workspace. More companies will consider integrating applications with LinkedIn or Facebook instead of developing corporate applications in the future.

4. Cloud Technology & SaaS

Be it a web application or a native application, SaaS apps play a key role in every sector including the HR. Cloud-based applications are inevitable in today’s business environment. Collection and data storage have been so difficult until the evolution of the cloud. With the advent of cloud technologies, all the information such as documents and other pertinent information can be easily accessed online. Employee information can be archived and organized in a secure location.

However, before deploying cloud-based solutions, it is required to understand whether the technology fits well for your current requirement and if it can add real value to your business. One needs to weigh potential challenges against the benefits to understand whether cloud can overcome the business risks. Also, it is important to consider whether the business procedures can migrate with cloud applications. By centralizing the data, the workflow and operations can be streamlined across the enterprise. Implementing cloud solutions can have a positive impact on various streams of operations ranging from product development, workforce management, and business integration. This is why most enterprises are switching to cloud-based applications.   

GustoHR is a complete cloud solution for managing your workforce.

Examples of Cloud-Hosted HR-Related Applications

The following are a few SaaS applications that help the HR department:

  1. BambooHR: A full-featured, cloud-hosted SaaS platform, BambooHR leverages technology to help HR professionals track applicants, onboard new hires, set up a centralized employee information database and portal, and manage the entire employee lifecycle, among others. It also provides secure access, mobile capability, and custom reporting. If you want to test the software yourself, just sign up for a BambooHR free trial here.
  2. LinkedIn Recruiting Service: LinkedIn is termed as a professionals network and helps to recruit departments by providing the resources required to find and recruit candidates. In this way, a recruiter can easily find candidates with relevant profiles.
  3. Lucidchart: Lucidchart is a SaaS application that allows users to draw flowcharts and diagrams. It is mainly used to create an organizational chart and mind-mapping.
  4. Google Docs: Google Docs allows you to share information easily across businesses. Google Docs helps you streamline the process and make data collection much easier. One area where Google Docs play a key role in HR is performance evaluation.
  5. Google Forms: Google Forms allows HR departments to send every employee a question and response form with questions. When employees submit their responses, the results will be saved in the Google Doc template. The Google doc will be emailed to the respective manager for further review. In this way, a performance review process can be made more efficient and paperless. This is just a case, and there are thousands of other options where Google Docs can streamline HR processes.

5. Bring Your Own Technology (BYOT)

Most companies love the innovation that can make their products work smarter. BYOT has become a new trend today, and companies started embracing it due to the advantages it brings to businesses. Among these are savings on the part of the company as they don’t need to provide employees with the hardware for work, and convenience on the side of employees. It has been found out that employees are better able to balance their personal and professional lives when they use their own devices for completing work tasks. 

While many companies are now allowing the BYOT practice, security still remains a top concern. Companies are making sure that they have a BYOT program in place and that their policies for protecting confidential data or when employee device is lost or stolen are followed.

6. Wearable Technology

Top companies like Google, Apple, and Microsoft have started introducing wearable technology in all the devices. These wearable devices can make your employees stay connected and improve time management. In fact, wearable technologies provide a wealth of opportunities for employee engagement, including increased productivity, benefit incentives, and security. Wearable devices not only improve communication and also enhance operational efficiencies. And, some businesses are exploring new ways to turn a wearable device into a powerful tool. Any HR department that considers switching to wearable devices should get an idea about what type of information the devices can track and how the compliance works.

Implications of Technological Disruption

Digital drives many significant implications for both business and human resource department. Take a look at a few advantages:

For business

  • HR department takes a more strategic role
  • Employees will become the decision makers
  • Eliminate silos, bridge gaps
  • Talent management process becomes better
  • Talent practices will play a key role

For human resource

  • Almost every aspect of HR will be streamlined
  • Collaboration and new organizational structure will be evolved
  • HR can analyze employee data, and create customized talent offerings    
  • Evaluating external technologies and making businesses more strategic

Keeping Pace with Business Evolution

While technology plays a crucial role in transforming human resources management software and operations from personnel management to business execution, technology itself does not create this change. HR managers must leverage technology to drive real value to the business. Digital technologies facilitate greater integration and flexibility, thus allowing employees to have a great voice and share their work experience.

Technology is poised to disrupt HR and redefine the future of the human resource department. As HR continues to adopt the change, the enterprise will become smarter. Employee engagement and culture management drives HR in the ever-changing landscape. Business mainly depends on three things – defining strategy, asset management, and driving business execution. By the virtue of technology, HR for the first time in history is playing a true leadership role in business execution.

If you want to get started with a powerful yet cost-effective HR software, we recommend that you start with a solution that is in tune with the technological trends we cited above. You can sign up for a BambooHR free trial here.

By Jenny Chang

Senior writer at FinancesOnline who writes about a wide range of SaaS and B2B products, including trends and issues on e-commerce, accounting and customer service software. She’s also covered a wide range of topics in business, science, and technology for websites in the U.S., Australia and Singapore, keeping tabs on edge tech like 3D printed health monitoring tattoos and SpaceX’s exploration plans.

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