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Chris Miller

Chris Miller

Chris Miller is a senior customer service analyst at FinancesOnline. For more than 5 years now, he has witnessed and written about the tremendous impact of digital technologies that have deeply disrupted the customer service industry. The onset of chatbots and other AI/ML tech, omnichannel platforms, highly personalized service, the emerging blockchain methodologies specially created a deep impact, all of which are reflected in his writing. His reviews of customer service applications serve as invaluable resources for businesses of any size and scale.

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Articles published by Chris Miller:

Reveal Pricing Package: How Much Does this BI Software Cost for CURRENT_YEAR?

Reveal Pricing Package: How Much Does this BI Software Cost for CURRENT_YEAR?

How much does Reveal cost? Reveal now operates on a quotation-based pricing model, offering personalized quotes tailored to your business needs. This flexible system ensures that you only pay for the features and capacity you require, while enabling scalability, transparency, and customization as your needs evolve. Data is the new gold mine. Indeed, it helps […]
Social Media Data Mining Techniques You Should Know in 2024

Social Media Data Mining Techniques You Should Know in 2024

What is data mining in social media? Data mining in social media is the act of collecting user-generated information from social media platforms. The goals behind social media data mining include extracting valuable data from consumers, identifying patterns and trends, and forming business conclusions. Social media in the past started merely as communication platforms. It […]
What Is Business Analytics? Definition, Importance & Examples in 2024

What Is Business Analytics? Definition, Importance & Examples in 2024

What is business analytics? Business analytics is a process used by companies to measure their business performance. Insights provided by business analytics help solve present and future problems. It’s a significant tool that aids in driving the efficiency, productivity, and ROI of organizations. Every day, most businesses create a massive array of chaotic figures that’s […]
What is Big Data Analytics and How It Helps You Understand Your Customers?

What is Big Data Analytics and How It Helps You Understand Your Customers?

What is big data? Big data is the high volume of information that is collected on a daily basis from various channels that include social media, web services and machine-to-machine interactions. When analyzed, big data can provide businesses with insights that allow companies to formulate optimal strategies. Are you having problems getting new clients or […]
Pros & Cons of Microsoft Power BI: Analysis of a Leading Business Intelligence Software

Pros & Cons of Microsoft Power BI: Analysis of a Leading Business Intelligence Software

What are the pros and cons of Microsoft Power BI? The pros and cons of Microsoft Power BI are demonstrated by its flexibility in handling either on-premise or in-cloud data, a simplified approach through the use of natural language queries, and excellent visualizations among others. It is backed by reasonable pricing which does not prevent […]
12 Best Embedded Analytics Software of 2024

12 Best Embedded Analytics Software of 2024

What is embedded analytics? Embedded analytics is a widget, module or any tool that is integrated into an existing system to gather and analyze data, the result of which is displayed using easy-to-understand visuals. It favors organizations with an existing system that needs enhancing with sophisticated analytics. Have you ever wondered what you could be […]
Business Intelligence Analyst Skills: Which Ones Must You Have in 2024?

Business Intelligence Analyst Skills: Which Ones Must You Have in 2024?

What skills do you need to be a business intelligence analyst? The must-have skills for business intelligence analysts include having a good grasp of analysis methods and reporting techniques so that they may make sense of data more efficiently. Moreover, they have should be familiar with the latest tech and programming tools to use BI […]
Data Analytics vs. Data Science: How Do They Differ?

Data Analytics vs. Data Science: How Do They Differ?

What is the difference between data analytics and data science? The difference between data analytics and data science lies in the scope and focus of their processes. Data analytics deals with limited data sets to provide users with specific answers to their questions while data science concentrates on larger sets of data to discover what […]
Business Intelligence Key Performance Indicators (KPIs) with Examples in 2024

Business Intelligence Key Performance Indicators (KPIs) with Examples in 2024

What are the KPIs in business intelligence? The KPIs in business intelligence are typically around major business areas such as financial metrics, marketing metrics, customer service metrics and HR metrics. KPIs also cover specific areas like project management metrics and retail metrics. These KPIs are measurable outcomes that indicate the company’s performance against its goals. […]
12 Best Data Analysis Software for Mac in 2024

12 Best Data Analysis Software for Mac in 2024

What is the best data analysis software for Mac? The best data analysis software for Mac is Zoho Analytics. This web-based BI platform allows users to collect, combine, and analyze their business data. It also comes with various visualization options so you can present your data however you prefer. Do you know what your customers […]
Top 10 Alternatives to Power BI: Overview of Business Intelligence Platforms in 2024

Top 10 Alternatives to Power BI: Overview of Business Intelligence Platforms in 2024

What is the top alternative to Power BI? The top alternative to Power BI is Sisense because of its robust enterprise-level, self-service business intelligence features. Its data analytics engine can discover hidden insights and pinpoint trends. As such, it can monitor key business metrics and determine outliers which can greatly improve decision-making processes within the […]
Top 10 Alternatives to Tableau: Analysis of Popular Business Intelligence Tools in 2024

Top 10 Alternatives to Tableau: Analysis of Popular Business Intelligence Tools in 2024

What is the top alternative to Tableau? The top alternative to Tableau is Wyn Enterprise, which features immersive dashboards where users can collate, model, clean, and organize data quickly. It also comes equipped with self-service BI, front-end user portals, and embedded analytics to help you gain insights into your data more conveniently. Business intelligence software […]
20 Best Predictive Analysis Software of 2024

20 Best Predictive Analysis Software of 2024

What is the best predictive analysis software? The best predictive analytics software is Sisense because of how it packs advanced comprehensive AI-powered predictive analysis features in a flexible easy-to-use environment, allowing analytics to be performed by users with different skill levels–low-code, no-code-free, and coder workflows. It lets users consolidate different types of data and even […]
20 Best Data Analytics Software for 2024

20 Best Data Analytics Software for 2024

What is the best data analytics software for CURRENT_YEAR? The best data analytics software for CURRENT_YEAR is Sisense because of its robust functionalities for consolidating, analyzing, and visualizing data. Moreover, this platform has a flexible and scalable interface that lets it handle both simple and complex data sets, making it great for all business sizes. […]
20 Best Data Visualization Software Solutions of 2024

20 Best Data Visualization Software Solutions of 2024

What is the best data visualization software? The best data visualization software is Sisense. It’s an intuitive business intelligence solution that offers robust data visualization functionalities. With its scalable drag-and-drop interface, Sisense leads our list of the top 20 best data visualization platforms you can try today. Businesses and organizations have become more and more […]
4 Key Questions to Ask Before You Buy Business Intelligence Software

4 Key Questions to Ask Before You Buy Business Intelligence Software

How to choose business intelligence software? Even before you start examining the key features of different BI solutions, you need to ask 4 fundamental questions on the role of business intelligence in your organization. Who is going to be using the data? How will people in the business use the data to make decisions? How […]
20 Best Sales Analytics Software Solutions of 2024

20 Best Sales Analytics Software Solutions of 2024

What is the best sales analytics software for 2023? The best sales analytics software for 2023 is Sisense as it allows users to embed analytics everywhere. The product is the most powerful analytics platform today and it is highly scalable to fit user skills as well, allowing analytics in no-code, low-code, and coder environments. Sisense […]
Free Business Intelligence Software: What are the Best BI Tools that Cost Nothing in 2024?

Free Business Intelligence Software: What are the Best BI Tools that Cost Nothing in 2024?

What is the best free business intelligence software? The best free business intelligence software is Zoho Analytics. The app is a powerful BI, data analytics, and online reporting tool with a forever-free plan. It is a reliable tool for generating data visualizations and actionable business insights. Data is what powers today’s modern business. As companies […]
What’s the best BI tool to create dashboards with KPI and reporting?

What’s the best BI tool to create dashboards with KPI and reporting?

What is the best BI tool to create dashboards with KPI and do reporting? Our team of B2B industry experts scoured our database to find answers and, after prolonged analyses, they came to a conclusion: Sisense. It’s agile, easy to use and scale, adaptive to various KPIs across industries and has one of the most future-proof […]
List of Business Intelligence Software Companies of 2024

List of Business Intelligence Software Companies of 2024

What is the most successful business intelligence software company? The most successful business intelligence software company is Sisense, renowned for its powerful analytics platform, intuitive user experience, and ability to empower businesses with valuable insights from their data. Through its innovative solutions, Sisense has earned a reputation as a top-tier player in the BI industry, […]