Kommo is a user-friendly CRM solution that businesses can use to get more B2B leads and manage their sales operations better. The system is designed to let you easily convert first-time contacts into leads, and to help companies efficiently organize their sales database and make smarter business decisions. It enables sales managers to closely track performance and obtain a clear picture of progress so that they can get maximum output from their sales agents. In this article we will answer the question of how much does Kommo cost and discuss the features you get with each pricing package.
First, let’s take a closer look at Kommo benefits so that you can better understand what advantages you can expect for the money you will have to invest in this solution. To start with, the app is very easy to use and offers a familiar interface. It will also let you track your prospects more closely and nurture them for conversion. You can perform instant lead logging with business cards and the system offers complete email sync. Other significant benefits include click-to-call instant dialing, advanced customer tracking, digital ads, collaboration features, and reliable customer support.
Kommo free trial
If you wish to check out the app’s features first before plunking down your money you can try the free trial offered by the vendor. You can easily sign up for Kommo free trial here. The trial allows you to use the full version of the product for 14 days. You don’t need a credit card to sign up and there are no obligations or contracts. Simply provide your name, email address, and phone number to get started.
Pricing of Kommo
So how much does Kommo cost and what are the different pricing plans available? There are three pricing packages which are:
- Basic plan for $15/user/month
- Advanced plan for $25/user/month
- Enterprise plan for $45/user/month.
Kommo pricing plans are flexible and scalable. You can scale the features up or down as per your business requirements. Plus, you can add or remove users as needed. Therefore, this CRM solution is ideal for fast-growing businesses and companies that need flexible pricing packages for seasonal demands.
Pricing highlights and key differences
Kommo features are scalable according to the pricing package. The basic Base Plan offers less features while the premium Enterprise plan offers more advanced features. Here is what you get with each pricing plan:
Kommo Limits per user
- With Base plan you get 12,500 contacts, 2,500 open leads, 100 custom fields, and 200 MB file storage.
- With Advanced plan you get 25,000 contacts, 5,000 open leads, 200 custom fields, and 400 MB file storage.
- The Enterprise plan offers you 50,000 contacts, 10,000 open leads, 400 custom fields, and 800 MB file storage.
All three packages offer 50 free business card scans (mobile app).
Lead capture and organization
All three plans provide Google analytics and website integration, and allow users to merge duplicates and add custom fields for leads and contacts.
Lead management
- Base plan offers a sales pipeline and allows you to add custom pipeline stages, and sync and save all email correspondence.
- Advanced plan includes all Base plan features, plus: business process and auto-created tasks and digital pipeline (automations), and allows users to add required fields.
- Enterprise plan includes all Advanced plan features, plus lead scoring.
Process tracking
Base plan offers an activity report and allows you to define user and group permissions. The other two packages include these Base plan features, plus the extra ones of create branches and teams, and KPIs and sales plan.
Analytics and sales reports
Base plan offers consolidated sales reports and allows you to search for bottlenecks in the sales process. The more expensive packages offer these features as well as call analysis and sales forecasting tools.
Protection and security
- Base plan offers secure connection (SSL certificate) and permanent data backup.
- Advanced plan includes these features also enables you to log visits of all account users and limit visits by IP address (whitelist and blacklist).
- Enterprise plan includes all these features plus the premium one of periodic backup with archive sent via email.
Customization
With Base plan, you get a full REST-API. The other two packages offer extra features such as third-party app notification (Webhooks) and dashboard widget customization, and allow you to create your own widgets.
Available Integrations
All three plans offer email/SMS marketing, online chat, technical support.
Comparison with Kommo competitors
Now, let’s compare Kommo pricing and features with three of its top competitors which are Pipedrive, Freshsales, and Salesforce CRM.
1. Pipedrive Pricing and Features
Pipedrive offers three similarly priced packages:
- Silver Plan – $12/month/user ($10 billed annually). Features includes smart email BCC, 2 GB storage per user, full sales management features, chat and email support, and native integrations, API access.
- Gold Plan – $25/month/user ($21 billed annually). Features include two-way full email sync and 5 GB storage per user, plus all the features of the Silver plan.
- Platinum Plan – $75/month/user ($63 billed annually). Includes all the features of the Gold plan, plus 100 GB storage per user, dedicated hosting, and advanced security.
2. Freshsales Pricing and Features
The second popular competitor of Kommo is Freshsales which offers a 30-day free trial, a free plan for small businesses and startups, and 3 pricing packages:
- Sprout Plan – Free. Features include leads, contacts, accounts and deals, customizable sales process, phone and email support, basic lead scoring, and Freshdesk integration.
- Blossom Plan – $12/user/month (billed annually). You get all Sprout plan features, plus deal funnel view, real-time email tracking, templates and notifications, and Google Calendar integration.
- Garden Plan – $25/user/month (billed annually). Includes all Blossom plan features, plus custom reports, auto profile enrichment, lead assignment rules, and territories.
- Estate Plan – $49/user/month (billed annually). Includes all Garden plan features, plus in-app event tracking, website events tracking, segment integration, and advanced lead scoring.
3. Salesforce CRM Pricing and Features
The third competitor is Salesforce CRM which offers 5 SMB and enterprise pricing plans billed annually:
- Contact Manager Plan – $5/user/month. Offers contact management for up to 5 users. Features include accounts and contacts, task and event tracking. Outlook and Gmail email integration, Salesforce1 mobile app, content library, customizable reports, and Chatter—company social network.
- Group Plan – $25/user/month. Offers basic sales and marketing for up to 5 users. Includes all Contact Manager plan features, plus: opportunity assigning, routing, lead scoring, and monitoring, and email templates and tracking.
- Professional Plan – $65/user/month. Complete CRM for any size team. Includes all Group plan features, plus: mass email, campaigns, and customizable dashboards.
- Enterprise Plan – $125. Customize CRM for your entire business. Includes all Professional plan features, plus: workflow and approval automation, online service API integration, profiles and page layouts, custom app development, Salesforce Identity, and Salesforce Private AppExchange.
- Performance Plan– $300. Extend CRM to accelerate performance. Includes all Enterprise plan features, plus: service cloud, knowledge, Live Agent web chat, console for Sales Cloud, Data.com corporate clean & prospector, Work.com perform, Premier+ success plan, unlimited custom software development, and numerous sandboxes.
Conclusion
As our article reveals, Kommo offers tiered pricing plans with suitable features for both small companies and large enterprises. The packages are affordably priced and the suite of features compares well with leading competitors. Plus, they are flexible to cater to the fast-changing needs and requirements of businesses.
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