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Shipwire Alternatives 2018: Top Services Offered by Competitors

Imagine you’re a sole entrepreneur running your own online store. One thing you have to ensure when a customer places an order is to have the product delivered fast and on time. But from order to delivery, you manage all the tasks in between such as processing the order, checking out the product, processing the payment, ensuring the product is in the storage and inventory, having the product packaged, and shipping the product. Imagine it’s the holiday sale season and several orders come in at the same time. You have to go through the tasks for each of the ordered items, all at once. Most likely you won’t have the time and resources to fulfill all the orders. You need big help for big challenges like these. Fortunately, there are services to handle all the heavy load for your eCommerce operation.

Order fulfillment services are companies that fulfill orders for businesses such as online sellers, eCommerce or even brick and mortar stores that do not have their own warehouses or distribution facilities. These service providers have the expertise and are equipped to handle all the tasks and processes mentioned earlier so you don’t have to go about doing the heavy stuff and simply focus on marketing your store and selling your products. For most online sellers and businesses, it is with order fulfillment services that they are able to move, store, and deliver products to their customers while growing their business.

In this article, we’ll have a quick look at Shipwire, one of the widely used order fulfillment service providers today. We’ll also walk you through some Shipwire alternatives to extend your options if you’re looking for this type of service. But first, we’ll go over the main features of order fulfillment services so that you’ll be better informed when the time comes to select one.

What Features Should You Look for in an Order Fulfillment Service?

Order fulfillment services are there for one main purpose – to help you fulfill the orders of your customers. How they go about offering their service may differ in some respects. Some may have more affordable fees and lesser charges or offer better discounts. Some may have more extensive distribution networks than others or have more comprehensive features. Whatever the case, it would do well to consider some things such as: Can they quickly process orders and payment? Can they accurately verify customer information? Can they ship/deliver products on time? What are the cost and fees involved? If you want to learn more of the service providers featured in this article, just click on each of the provider’s links which will lead you to an in-depth review page.

Order fulfillment companies usually provide the following tools, functions and features as part of their service:

  • Order management
  • Order processing
  • Payment processing
  • Receiving
  • Inventory storage
  • Logistics management
  • Shipping
  • Packing
  • Product tracking
  • Returns processing
  • Dashboards
  • Mobile apps
  • Integration
  • Reporting
  • Communication

What is ShipWire?

Shipwire implements an enterprise-grade warehouse management system (WMS) for its storage facilities across the US, Europe, China, Australia and Asia. The WMS ensures that your stored products are safe and secure, and would be provided special handling and shipping procedures if needed. Shipwire likewise adopts a smart shipping system to determine the best options for shipping and delivery routes as well as packaging in order to help you reduce fulfillment and shipping costs. The cloud-based platform allows online businesses to run logistics operations from anywhere through the combination of warehouse facilities owned by clients and those of Shipwire. You can undertake on-demand and custom order fulfillment solutions for B2C and B2B commerce, and connect product supply to retail demand through drop shipping and linking to major retail channels. In addition, Shipwire allows you to easily personalize and scale service features so you can find the most suitable solution to match your fulfillment needs.

Shipwire’s service offers top notch features such as:

  • Global shipping from over 154 warehouses in 45 countries
  • Omni-channel connection
  • Real-time data management
  • Optimized and automated operation
  • Flexible, customizable platform
  • High grade warehouse management system
  • Robust developer kit

Despite having solid service offerings and robust operational features, Shipwire is but one of many proven fulfillment services you can choose from. Below you’ll find Shipwire alternatives that are just as feature-filled and popular among online sellers.

Top 3 Alternatives to Shipwire

1. Fulfillment by Amazon

Fulfillment by Amazon, also known as FBA, is the order fulfillment service of Amazon.com, the world’s foremost online retail company. That alone is compelling reason to use the service, but FBA has much more to offer as it leverages the extensive infrastructure and global presence of Amazon.com to boost your market reach and reinforce your reputation as a trusted online business. FBA can be used by anyone who sells online and is most suitable for sellers of small items, sellers on multiple channels, and of course current sellers on the Amazon platform. With FBA, you harness Amazon’s comprehensive logistics and worldwide network of over 140 fulfillment centers. The service can handle product processing and shipment, manage payments and refunds, and provide 24/7 customer support. FBA is well known for its quick processing, speedy delivery and shipping times, climate controlled warehouses, refunds and returns policy, and quality customer service. FBA integrates with all leading eCommerce and shopping cart platforms and works with just about any third-party applications, providing your business unprecedented flexibility when it comes to management and operations.

FBA’s provides you the following advantages:

  • 140+ global fulfillment centers
  • Climate controlled warehouses
  • Fast delivery/shipping times
  • Easy return policy
  • Solid 24/7 customer service
  • Multi-channel selling
  • Shipping rates discount
  • Multiple shipping and payment options
  • Extensive integration
  • Backed by Amazon.com

2. FedEx Fulfillment

FedEx Fulfillment was launched in early 2017, making it a new industry player. This second of our Shipwire alternatives is an upstart but that is a non-issue since it carries the name and has the backing of a prominent brand. It is a subsidiary of FedEx Corporation, the courier delivery company noted for its express overnight delivery service as well as its pioneering system that enables the tracking of packages and providing real-time updates on package location. FedEx Fulfillment taps into the solid logistics and transportation network of its mother company to meet your fulfillment requirements. The service is largely designed to help small and medium sized businesses fulfill orders from various online channels through its integrated supply chain system of warehousing, packaging, fulfillment, transportation, and reverse logistics. Online sellers can use the service to integrate selling channels and manage inventory while having full visibility of their items during storage, in transit, and upon delivery using its pioneering product tracking system. Furthermore, FedEx Fulfillment offers same day fulfillment cut-off times, and 2-day ground shipping to most US locations. It is among the best when it comes to reverse logistics with its well-established transportation and infrastructure network.

FedEx Fulfillment brings with it world-class features such as:

  • Integrated supply chain solutions
  • Supply chain consulting service
  • Multi-platform fulfillment
  • Smooth returns/reverse logistics
  • Well-entrenched transportation/infrastructure system
  • Global fulfillment in over 200 countries and territories
  • Tracking and visibility in one place
  • Customized/value-added services

3. Fulfillment.com

Fulfillment.com rounds up our Shipwire alternatives and is a worldwide fulfillment, storage and logistics company whose service is built around accuracy, quick turnaround times, and affordable shipping rates. With the service, you save time and money by reducing transit times and shipping costs since their facilities are strategically located near parcel processing hubs throughout North America and other parts of the world. You can select any of Fulfillment.com’s global facilities to store your product so that when an order is placed, the service can readily pick, pack, and ship the items, ensuring an efficient flow from order to delivery. Fulfillment.com uses advance facilities that operate with the company’s proprietary technology to manage all kinds or orders and any type of fulfillment task. The service comes with features to help you manage product supply such as inventory velocity reporting, inventory alerts, and depletion date estimates.

Among the key offerings of Fulfillment.com include:

  • Full operational control from the system dashboard
  • Automatic order grouping to save on packing and shipping costs
  • Multi-channel 24/7 customer support
  • Numerous special services aside from shipping and logistics
  • Warehouse security using state-of-the-art technology
  • Worldwide product storage
  • Seamless logistic management
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