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FedEx Fulfillment Alternatives 2019: Top Services Offered by Competitors

One of the best experiences you can provide your online customer is efficient order fulfillment. Providing them the easiest way to order, checkout and pay for the items they selected at your store coupled with on time delivery will keep them coming back to do business with you. Order fulfillment, however, is a challenging task. Actually, it’s a set of processes that include ordering, checkout, payment processing, storage, inventory management, packaging, shipping, item tracking, and delivery. All of these you can do yourself but it will consume most of your time and resources. Imagine doing all the processes during peak sale seasons and you’ll sooner realize the logistical nightmare you’ll have to face. Good thing there are order fulfillment services with resources and infrastructure to do the heavy lifting for you.

Order fulfillment services are companies that fulfill orders for businesses such as online sellers, eCommerce or even brick and mortar stores that do not have their own warehouses or distribution facilities. These service providers have the expertise and are equipped to handle all the tasks and processes mentioned earlier so you don’t have to go about doing the heavy stuff and simply focus on marketing your store and selling your products. For most online sellers and businesses, it is with order fulfillment services that they are able to manage moving, storing, and delivering products to their customers while growing their business.

In this article, we’ll briefly examine FedEx Fulfillment, one of the world class order fulfillment service providers today. We’ll also walk you through some FedEx Fulfillment alternatives to widen your options if you’re looking for this type of service. But first we’ll take a quick look at the main features of order fulfillment services so that you’ll be better informed when decision time comes.

What Features Should You Look for in an Order Fulfillment Service?

Order fulfillment services operate with the same goal – to help your fulfill the orders of your customers. But their service offerings may vary. Some may offer more discounts, others may have more extensive distribution network, and others still may have more affordable fees and charges. Some significant points to consider: Can they quickly process orders and payment? Can they accurately verify customer information? Can they ship/deliver products on time? What are the cost and fees involved? If you want to learn more of the service providers featured in this article, just click on each of the provider’s links which will lead you to an in-depth review page.

Order fulfillment companies usually have the following tools, functions and features as part of their service:

  • Order acknowledgment
  • Order allocation
  • Receiving
  • Inventory storage
  • Logistics management
  • Order processing
  • Payment processing
  • Shipping
  • Packing
  • Product tracking
  • Returns processing
  • Dashboards
  • Mobile apps
  • Integration
  • Reporting
  • Communication

What is FedEx Fulfillment?

FedEx Fulfillment is an upstart in the fulfillment industry having just been launched in early 2017. Being a new player in the market is no problem as it is a subsidiary of FedEx Corporation, the courier delivery company that pioneered the system of tracking packages and providing real-time updates on package location. FedEx Fulfillment leverages the solid logistics and transportation network of its mother company for your fulfillment needs. The service aims to support small and medium sized businesses fulfill orders from various online channels through its integrated supply chain system of warehousing, packaging, fulfillment, transportation, and reverse logistics. Online merchants can use the service to integrate selling channels and manage inventory while having full visibility of their items during storage, in transit, and upon delivery using the system that FedEx Corp started. Furthermore, FedEx Fulfillment offers same day fulfillment cut-off times, and 2-day ground shipping to most US locations. It is recognized for its returns and reverse logistics process with its well-entrenched transportation and infrastructure system.

FedExFulfillment brings with it world-class features such as:

  1. Integrated supply chain solutions
  2. Supply chain consulting service
  3. Multi-platform fulfillment
  4. Smooth returns/reverse logistics
  5. Well-entrenched transportation/infrastructure system
  6. Global fulfillment in over 200 countries and territories
  7. Tracking and visibility in one place
  8. Customized/value-added services

The FedEx Fulfillment service was built around the acclaimed courier delivery service of FedEx Corp known for its overnight shipping service. However, FedEx Fulfillment is but one of the many proven fulfillment services you can choose from. Below are other FedEx Fulfillment alternatives that are just as full-featured and popular among online businesses.

Top 3 Alternatives to FedEx Fulfillment

1. Fulfillment.com

Fulfillment.com is a worldwide fulfillment, storage and logistics company that has built its service on accuracy, quick turnaround times, and affordable shipping rates. With their service, you save time and money by reducing transit times and shipping costs since their facilities are situated near parcel processing hubs throughout North America and all over the world. You get to choose where to store your products at any of Fulfillment.com’s global facilities so that when an order is placed, the service can swiftly pick, pack, and ship the ordered items. Fulfillment.com uses state-of-the-art facilities that operate with the company’s proprietary technology to manage all kinds or orders, and built to scale to handle the simplest and most complex fulfillment processes. The service comes with features to help you manage product supply such as inventory velocity reporting, inventory alerts, and depletion date estimates.

Some of the standout features of Fulfillment.com include:

  1. Full operational control from the system dashboard
  2. Automatic order grouping to save on packing and shipping costs
  3. Multi-channel 24/7 customer support.
  4. Numerous special services aside from shipping and logistics
  5. Warehouse security using state-of-the-art technology
  6. Worldwide product storage
  7. Seamless logistic management

2. Fulfillment by Amazon

Fulfillment by Amazon or FBA as it is widely known is the order fulfillment service arm of Amazon.com, the biggest e-retailing company in the world. The second of our FedEx Fulfillment alternatives, harnesses the extensive infrastructure and global presence of Amazon.com to provide your online business with wider market reach and a professional, trusted reputation. It allows sellers of small items, multi-channel sellers, and existing Amazon sellers to leverage Amazon’s top notch logistics and extensive global network of over 140 warehouses strategically located worldwide. FBA can handle product processing and shipment, manage payments and refunds, and provide 24/7 customer support. The service is renowned for its quick processing, speedy delivery and shipping times, climate controlled warehouse facilities, refunds and returns policy, and top-level customer service support. FBA works with all popular eCommerce and shopping cart platforms and seamlessly integrates with dozens of third-party applications, giving your business unmatched scalability and flexibility.

Among the many FBA highlights are:

  1. Numerous global fulfillment centers
  2. Climate controlled warehouses
  3. Fast delivery/shipping times
  4. Easy return policy
  5. Quality 24/7 customer service
  6. Multi-channel selling
  7. Shipping rates discount
  8. Multiple shipping and payment options
  9. Extensive integration
  10. Backed by Amazon.com

3. ShipWire

Shipwire rounds up our FedEx Fulfillment alternatives. Shipwire uses enterprise-grade warehouse management system (WMS) for its storage facilities in the US, Europe, China, Australia and Asia. WMS ensure the safety and security of your stored products, including those that need special handling and shipping procedures. The service utilizes an intelligent shipping platform to efficiently determine the best options for shipping and delivery routes as well as packaging to help reduce fulfillment and shipping costs. The cloud-based platform enables online businesses to run logistics operations from any location through the combination of warehouse facilities owned by clients or those of Shipwire. You can undertake on-demand and custom order fulfillment solutions for B2C and B2B commerce, and connect product supply to retail demand via drop shipping and linking to major retail channels. With Shipwire, you can easily personalize and scale shipping solutions to find the best match for your fulfillment needs.

Some highlights of Shipwire’s service are the following:

  1. Global shipping from over 154 warehouses in 45 countries
  2. Omni-channel connection
  3. Real-time data management
  4. Optimized and automated operation
  5. Flexible platform
  6. Top level warehouse management
  7. Robust developer kit
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