Fulfilling the orders of your online customers is not just a matter of delivering the ordered items on time. It involves a whole lot of tasks – taking product orders, facilitating checkout, processing payment, doing packaging, handling storage and inventory, and undertaking shipping and delivery. These are the “heavy lifting” aspects of eCommerce which you as online seller may not have the time and resources to do especially if there are numerous orders at the same time such peak holiday sale seasons. You’ve got a situation that will likely overwhelm you and may impact on your customer’s experience and their likelihood of doing business with you again. We’ve not even included yet the logistical nightmare of product exchanges and returns, or the 24/7 support customers expect from you. Fortunately, you can outsource all these tasks to an order fulfillment service.
Order fulfillment services are companies that fulfill orders for businesses such as online sellers, eCommerce or even brick and mortar stores that do not have their own warehouses or distribution facilities. These service providers have the expertise and are equipped to handle all the tasks and processes mentioned earlier so you don’t have to about all the heavy duty operation and simply focus on the selling side. For most online sellers and businesses, it is with order fulfillment services that they are able to manage moving, storing, and delivering products to their customers while growing their business.
In this article, we’ll briefly examine Materialogic, one of the more established order fulfillment service providers in the market. We’ll also go over some Materialogic alternatives to expand your options if you’re looking for this type of service. But before anything else, we’ll go over the main features of order fulfillment services so that you’ll be better informed when the time comes for you to choose one.
Order fulfillment services are driven by the same purpose, but they may have different offerings. Some may offer more discounts, others may have more distribution facilities, and others still may have more affordable fees and charge less. Some significant points to consider: Can they quickly process orders and payment? Can they accurately verify customer information? Can they ship/deliver products on time? What are the cost and fees involved? If you want to learn more of the service providers featured here, just click on each of the provider’s links which will lead you to an in-depth review page.
Order fulfillment companies usually have the following tools, functions and features as part of their service:
Materialogic takes pride in delivering more than just your packages. Having been in the business for nearly 40 years, Materialogic boasts of extensive experience, smart logistics solutions, and integrated technology to fulfill orders at lower costs and faster delivery times. Its services are comprised of ecommerce order fulfillment, inventory technology, customer data integration, and marketing logistics for businesses of any type and size. Based in Michigan, it maintains two point-of-origin facilities together with a warehousing network across the US, allowing it to guarantee a three-day delivery to national and regional locations. Materialogic offers scalable solutions to address fulfillment needs from the simple to the most complex. It has been serving clients from ecommerce entrepreneur startups to Fortune 1000 companies offering right size solutions as businesses grow over time. Among its many expertise is mass market retail distribution through fully-automated and secure warehouses; freight management system; pick, pack and ship service; returns processing; kitting and assembly services; and specialized labeling, among others.
Materialogic brings with it the following salient features:
Materialogic’s order fulfillment service was built from nearly four decades of logistical best practices so they know the ins and outs of the business. It is however but one of the many proven services you can choose from. Below are other Materialogic alternatives that are just as robust and popular among online businesses.
Fulfillment by Amazon is a leading order fulfillment services provider backed up by the world’s e-retail giant Amazon. Harnessing the extensive infrastructure of one of the top global brands translates to greater market reach and reputation boost for those that will of the FBA service. It allows small item sellers, multi-channel sellers, and existing Amazon sellers to leverage Amazon’s top notch logistics and extensive global network of over 140 warehouses strategically located worldwide. FBA can handle product processing and shipment, manage payments and refunds, and provide 24/7 customer service. The service is acclaimed for its quick processing, speedy delivery and shipping times, climate controlled warehouse facilities, refunds and returns policy, and world-class customer service support. FBA works with all popular eCommerce and shopping cart platforms and seamlessly integrates with dozens of third-party applications, providing your business the scalability and flexibility it needs.
Some of the many FBA highlights include:
FedEx Fulfillment was launched a couple of years ago, making it one of the newest players in the market. The second of our three Materialogic alternatives is a subsidiary of FedEx Corporation. Obviously, you know what that means – with the service you leverage a solid logistics and transportation network for your fulfillment needs. FedEx Fulfillment aims to help small and medium-sized businesses fulfill orders from various online channels through its integrated supply chain system of warehousing, packaging, fulfillment, transportation, and reverse logistics. Online sellers can use the service to integrate selling channels and manage inventory while having full visibility of their items during storage, in transit, and upon delivery. Furthermore, FedEx Fulfillment offers same day fulfillment cut-off times, and 2-day ground shipping to most US deliveries. It is recognized for its returns and reverse logistics process with its well-entrenched transportation and infrastructure system.
FedExFulfillment offers the following benefits:
Shipwire rounds up our Materialogic alternatives. The service uses enterprise-grade warehouse management system (WMS) for its storage facilities in the US, Europe, China, Australia and Asia. With the Shipwire’s WMS, you can be assured of the safety and security of your stored products, including those that need special handling and shipping procedures. The service also utilizes an intelligent shipping platform to efficiently determine the best options for shipping and delivery routes as well as packaging to help cut down on fulfillment and shipping costs. The cloud-based platform enables online businesses to run logistics operations anywhere through their own facilities or Shipwire’s warehouses, or both. You can undertake on-demand and custom order fulfillment solutions for B2C and B2B commerce, and connect product supply to retail demand via drop shipping and linking to major retail channels. You can also easily personalize and scale shipping solutions to fit your logistical requirements.
Some key features of Shipwire include:
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