The Global Business scenario is fast changing these days with more and more technology enhancements. Digital Disruption is everywhere, across all business sectors. Something new is coming up, which is making the older model obsolete. In this fast changing environment, new digital technologies like IoT, cloud computing, big data are gaining momentum. For more info on this topic, read our related article on the future of IoT and big data.
Customer engagement, sales, business development and even HR and accounting functions today at IT dependent. As this dependency increases, there is The CIO’s who must ensure that the enterprise business functioning goes on hassle free and that IT is in sync with the latest needs and business demands
The term Bimodal IT was coined by the analyst firm Gartner. As the word Bimodal indicates, there are two modes in this concept of IT. The model tries to address the IT challenges in a bimodal approach. Mode 1 is traditional in nature and the 2nd mode is exploratory. While on one hand enterprises try to ensure stability ensuring safety and security, the other mode will make an enterprise function in a more agile manner thus emphasizing on the speed of delivery, new technology innovations. Sometimes it’s called legacy versus emergent systems, or a non-linear approach to operating business. The most talked about is its ability to drive business, its people and processes more rapidly while delivering results.
There are many approaches by which enterprises can imbibe bimodal IT. This includes agile development, Development & Operations (DevOps), two teams with multiple skills, crowdsourcing. As per Gartner’s philosophy, agile development is the most important and well-suited one. The implementation comprises of three layers which are as follows:
Systems of Record – This is the layer which handles sensitive data and information.this is most crucial and sensitive to any enterprise.
Systems of Differentiation – This is implemented by including some additional components to the systems of record or adopting some customized configurations and adjustments.
Systems of Innovation – This is where enterprises look forward to getting modern technology and innovation in process, people and business. This also includes innovating advanced analytics, experimenting with rapid application models and platforms.
Bimodal IT in today’s time is the harbinger of innovation and may enterprises have adopted it to reap the benefits. Bimodal IT is said to enhance customer experience, build IT applications faster and involve a lot of innovation in the process. Still, we find the Bimodal It is developing as a concept. It is passing through its nascent stages. While enterprises across the world are imbibing it, many still depend majorly on traditional IT practices and legacy systems. In the journey towards business digitization, Bimodal IT can act as the connecting rope or bridge. The two modes one traditional in approach and the other which fosters innovation can be in new IT concepts and increase productivity while managing security and information safely.
The adoption and implementation of Bimodal IT not only needs technology change but it’s an overall disruption or change in organizational culture. Most traditional firms are averse towards technology shifts. Many industry players are scared of new technology. Bimodal IT helps in the adoption of technology while keeping the space for traditional development open. Mode 1 or the exploratory team can bring in new technology like RAD and IoT, work on how productivity, delivery can be speeded and made cost effective. The Mode 2 or Traditional team can run the show using legacy systems. Both can operate in symbiosis. New resources and employees need to be made aware of this system and trained accordingly. The rapid adoption of operational changes with the adoption of Bimodal IT can go a long way to ensuring utilization of new technology and growth for the enterprise.
CIOs across the globe, are finding Bimodal IT a fuel for innovation and growth. With a separate mode of Management and Modernity, it is like a wand that can be used to deliver value. With digital transformation, IT delivery is not just about software and applications. It is also about business needs, customisations, scalability and efficiency. Projects these days are delivered within days and sometimes hours with zero or minimal errors and Gartner which introduced the concept of Bimodal IT has found out that business transformation and innovation can be achieved by Bimodal IT. According to a survey, 40% of the enterprises have already adopted Bimodal IT. This concept has fostered innovation, digital business transformation, and improvement.
It seems simple, running an innovative approach to IT delivery vis-a-vis an old tried and tested methodology of IT operations, but Bimodal IT and its optimum adoption include various cultural, technical and organizational challenges.
Bimodal IT requires a culture shift in the organization. Support, adequate knowledge transfer is required from the leadership to ensure that it is rightly understood and accepted by both the business and the IT wings in the organization. Enterprises need to ensure that both the exploratory and traditional team work closely together, hand in hand to deliver results.
Getting a robust security and It policy in place is of paramount importance. With the adoption of modern technology like Cloud and IoT, data is stored on the cloud. Information security must be strong to ensure that there is no mishandling of data. Both teams should work towards being secure in the fast and agile environment. There should be a proper risk management plan and team in place.
Bimodal IT is the first stepping stone to the road ahead towards agility and digital innovation. And to be innovative, companies must acknowledge and accept Bimodal IT.Digital transformation is a continuous journey, and there are no pit stops. If CIOs keep working in the traditional mode, other departments may have to establish their own digital teams which may result in silos and compromise security. Enterprise teams should work closely in congruence to achieve growth and transformation in the digital world.
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