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Adam Goldberg

Adam Goldberg

Adam Goldberg is a senior market research analyst and one of the key customer experience technology and CRM pioneers working for the FinancesOnline review team. He has been cooperating with FinancesOnline for over 5 years now. During that time Andrew has analyzed more than 2,000 CRM solutions and he’s well-known for his honest reviews and his unique perspective on challenges and opportunities posed by customer-centric innovation. He’s a strong believer in business process automation and the role it plays in customer data management, conversational intelligence, and customer engagement. His work has been mentioned in many major publications and media sites, including MSN, Springer, TheNextWeb, and CIO.

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Articles published by Adam Goldberg:

Top 10 Alternatives to Checkfront: List Of Best Appointment Scheduling Systems

Top 10 Alternatives to Checkfront: List Of Best Appointment Scheduling Systems

Appointment scheduling software solutions offer a range of benefits to business users. For this reason, most companies are actively embracing this type of software for customer management. Therefore, it is no surprise that the global appointment scheduling software market is predicted to grow at a CAGR of 15% from 2018 to 2025 and reach $480 […]
Top 10 Appointment Plus Alternatives: Comparison Of Appointment Scheduling Tools

Top 10 Appointment Plus Alternatives: Comparison Of Appointment Scheduling Tools

It is a class of software, which is also known as appointment booking software or online booking software, allows businesses and professionals to manage scheduling appointments. The software has two general categories: desktop applications and web-based systems. The former uses licensed software installed in one’s computer and can be very robust and customizable. The downside […]
Top 10 Alternatives to Calendly: Analysis of Popular Appointment Scheduling Software

Top 10 Alternatives to Calendly: Analysis of Popular Appointment Scheduling Software

What is the top alternative to Calendly? The top alternative to Calendly is HoneyBook, a business management system preferred by various businesses and global professionals. It offers booking management, client billing and communication, contact management, and project management features, among others. A simple “Book Now” button on your website can go places—it could land you […]
20 Best Online CRM Tools Your Company Can Benefit From in 2024

20 Best Online CRM Tools Your Company Can Benefit From in 2024

Following the latest upgrades and advancements of customer relationship management software systems, we have updated this article with the current information on CURRENT_YEAR leading online CRM tools for your business.   Which is our most reliable source of truth when choosing technology? Regardless of what we need and expect, we’d all point a finger towards […]
Top 10 Alternatives to Salesforce CRM: Popular CRM Software Solutions

Top 10 Alternatives to Salesforce CRM: Popular CRM Software Solutions

What is the top alternative to Salesforce CRM? The top alternative to Salesforce CRM is HubSpot CRM because of its intuitive and easy-to-use functionalities that range from lead management to marketing automation. Its base CRM platform is free and is packed with a good selection of tools that rival many paid plans from other solutions. […]
What Is Appointment Scheduling Software? Analysis of Features, Types, Benefits and Pricing

What Is Appointment Scheduling Software? Analysis of Features, Types, Benefits and Pricing

What is appointment scheduling software? Appointment scheduling software solutions are tools that allow professionals and businesses to better manage the scheduling of appointments and bookings. This type of software is also known as appointment booking software and online booking software.
What Does The Term CRM Stand For?

What Does The Term CRM Stand For?

What does the term CRM stand for? CRM is the acronym for Customer Relationship Management. It’s a set of business processes that centralizes, consolidates and leverages volumes of customer data to help companies establish a long-term relationship with their customers and increase their profitability.
What is CRM process in 2024?

What is CRM process in 2024?

What is CRM process? CRM process involves the activities and strategies that companies use to manage their interaction with current and potential customers. The operative word here is “relationship.” Nurture that with existing customers, and they’ll keep coming back, which means you achieve customer retention and loyalty. Harness that relationship even with prospects, and they’ll […]
How Do Companies Choose the Right CRM Solution?

How Do Companies Choose the Right CRM Solution?

We all know that CRM software helps us build strong relationships with our customers, boost conversations, and improve revenues. We all know that we need CRM to process and analyze customer information, make use of disconnected data to depict opportunities, create sales funnels, and carry out loyalty campaigns. It also allows us to categorize customers […]
What does a CRM System Do?

What does a CRM System Do?

What does a CRM system do? Customer relationship management (CRM) refers to the strategy of leveraging customer data, transactions and engagement for business opportunities, mainly, in sales, marketing and, to some extent, product development. Its aim is to nurture a long-term and profitable relationship with customers. How? By understanding their needs and interests better to […]
Why is a CRM System Important?

Why is a CRM System Important?

Customer relationship management (CRM) is essential for businesses to survive in their industry. Companies need to do everything they can to attract new customers and keep existing ones satisfied and happy. In this scenario, good quality CRM software solutions can help businesses achieve their CRM goals and objectives. You may ask why is a CRM […]
Pipedrive vs Salesforce, Hubspot, Base and Freshsales: Which Is the Best CRM?

Pipedrive vs Salesforce, Hubspot, Base and Freshsales: Which Is the Best CRM?

Pipedrive is known as “the sales CRM for small teams with big ambitions.” According to Inc magazine, it’s now one of America’s fastest-growing private companies and the fastest-growing CRM provider. In fact, it is has landed a spot in Forbes Cloud 100 list for CURRENT_YEAR, and is now serving 50,000 small businesses worldwide.
Top 10 HubSpot Alternatives: Other Popular CRM Solutions

Top 10 HubSpot Alternatives: Other Popular CRM Solutions

HubSpot CRM is among the top CRM platforms available today. However, it is by no means the only reliable CRM system out there. In this article, we’ll round up its key features and benefits and then present you with what we think are top 10 HubSpot alternatives you can take into account. We will go […]
Salesforce vs. Zoho, HubSpot, SAP, Microsoft Dynamics and More in 2024

Salesforce vs. Zoho, HubSpot, SAP, Microsoft Dynamics and More in 2024

Salesforce is one of the pioneers in cloud computing and it’s no wonder that its reach across myriad software categories has been nothing less than dominant. This is true even in CRM, where the vendor leverages its suite of sales, marketing, service, analytics and cloud storage to deliver a fully featured CRM solution, the Salesforce […]
HubSpot CRM vs Pipedrive, Salesforce CRM, Infusionsoft and More

HubSpot CRM vs Pipedrive, Salesforce CRM, Infusionsoft and More

HubSpot CRM is one of the top solutions in its category valued for its focus and simplicity, not to mention the fact that it’s available for free. It’s quick and easy provides you with an effective platform to manage your leads and funnel them down across sales stages towards conversion. By integrating it with your […]
How Much Does eWay-CRM Cost? Comparison of Pricing and Features

How Much Does eWay-CRM Cost? Comparison of Pricing and Features

eWay-CRM is a comprehensive CRM system designed for Outlook users in the retail industry. You can use this software to effectively improve customer relationships and convert basic data into actionable intelligence. eWay stands out in the CRM software market because it offers a range of sales and marketing features to help companies make intelligent business […]
How Much Does ProsperWorks Cost? Get A Free Trial

How Much Does ProsperWorks Cost? Get A Free Trial

If you’re deep into using Google Apps it makes sense to get a CRM that smoothly integrates with Google. ProsperWorks is exactly that, designed for Gmail, Google Calendar, Sheets, Docs, Slide, Inbox and all other apps in the Google Suite. Combining ProsperWorks with Google Apps creates a powerful CRM platform that’s easy to use, readily accessible […]
How Much Does Kommo Cost? Get a Free Trial

How Much Does Kommo Cost? Get a Free Trial

Kommo is a user-friendly CRM solution that businesses can use to get more B2B leads and manage their sales operations better. The system is designed to let you easily convert first-time contacts into leads, and to help companies efficiently organize their sales database and make smarter business decisions. It enables sales managers to closely track […]
Pros and Cons of ProsperWorks: What this Leading CRM Solution Offers for Your Money

Pros and Cons of ProsperWorks: What this Leading CRM Solution Offers for Your Money

ProsperWorks is a reliable online CRM system for Google Apps users, designed first and foremost with usability in mind. With this app, you can improve engagement with your clients and enhance the impact of your digital efforts. This platform offers the tools needed to automate critical processes and managers can use it to make better […]
Do you need a CRM system for your business?

Do you need a CRM system for your business?

CRM or customer relationship management is all about keeping your customers happy. When customers are satisfied they are willing to buy more products from you or, at least, they won’t leave you. Happy customers also tell their friends about your product when asked for recommendations.
Pros and Cons of amoCRM: Evaluation of the Popular CRM Software

Pros and Cons of amoCRM: Evaluation of the Popular CRM Software

AmoCRM is a cloud-hosted CRM software designed to help small sales teams close more deals and increase business revenues. Its easy and smart automation capability streamlines vital lead and sales processes, enabling you to develop contacts into leads and eventually convert them to buying customers.
Pros and Cons of eWay-CRM: Analysis of a Popular CRM Software

Pros and Cons of eWay-CRM: Analysis of a Popular CRM Software

eWay-CRM is a full-featured CRM solution for Outlook users in the retail industry who can effectively use it to boost customer relationships and convert basic data into actionable intelligence. eWay offers a wide range of sales and marketing features to help companies make smarter business decisions and boost revenue. The system can also be used to […]
Top 10 Alternatives to Pipedrive: Leading CRM Applications

Top 10 Alternatives to Pipedrive: Leading CRM Applications

Pipedrive is a very popular CRM solution that can be efficiently used by companies to strengthen customer engagement and build profitable relationships. In this article, we’ll start by providing you with an overview of the features and benefits of Pipedrive. Next, to give you a sound overview of what is available in the CRM market […]
Base CRM: Pricing and Free Trial Of A Top CRM Software

Base CRM: Pricing and Free Trial Of A Top CRM Software

With years of experience in the CRM industry collated mostly from actual customer demands, Base CRM certainly delivered a product worth considering. The system combines really well the sales and relationship management tools required by most retail businesses, and does so in a way that matches every industry and team size. 
Base CRM: Pros & Cons Of The Top CRM Software

Base CRM: Pros & Cons Of The Top CRM Software

Base CRM is one of today’s most successful CRM & Sales products which helps both small and large companies improve their productivity, and improve relationships with their customers. For the functionality it offers, Base CRM is also a fairly affordable system, and one which offers just the right integrations to blend instantly in any software […]
List of Top 10 Leading CRM Software Solutions in 2024

List of Top 10 Leading CRM Software Solutions in 2024

What is the top CRM software solution? The top CRM software solution is HubSpot CRM for its simple yet powerful functionalities. It allows users to fine-tune sales processes and make campaigns more effective and personable without having to deal with clunky CRM tools. It is also available 100% for free. Taking care of your customers […]
Why Use CRM Software? 10 Reasons To Get One For Your Company in 2024

Why Use CRM Software? 10 Reasons To Get One For Your Company in 2024

Why use CRM software for your business? You should use CRM software for your business because it optimizes marketing strategies, improves upselling efforts, and enhances customer relations. In addition to these, having these tools will allow you to leverage your customer data to make adjustments to your operations as well as streamline a variety of […]
What Does CRM Software Do For A Business: Is It Useful In Your Company?

What Does CRM Software Do For A Business: Is It Useful In Your Company?

Today’s business market landscape is very competitive and to get an edge over their competitors companies are often making use of customer relationship software (CRM) and other SaaS applications. This explains the growing popularity of cloud-based CRM solutions such as HubSpot or Pipedrive as the worldwide CRM software market is expected to become an $80 billion industry […]
HubSpot CRM Comparisons With Its Most Popular Competitors

HubSpot CRM Comparisons With Its Most Popular Competitors

HubSpot CRM is considered to be one of the most robust and useful free apps not only among CRM solutions, but in the entire SaaS market. It gives you all core CRM functions and native integration to other premium tools, such as HubSpot Sales and HubSpot Marketing. Plus it’s available for free to an unlimited […]
Key Features of Most Popular CRM Software Solutions

Key Features of Most Popular CRM Software Solutions

Selling to existing customers is cheaper than finding new ones. Studies differ on how much, ranging from 5% to 25%, according to Harvard Business Review (2014). But they all agree retaining customers brings in more profits. If you haven’t used any customer relationship management or CRM software yet, you’re missing on the goldmine under your […]
How Much Does Hubspot CRM Cost? Is It Really For Free?

How Much Does Hubspot CRM Cost? Is It Really For Free?

HubSpot is a popular free CRM solution that is part of the HubSpot’s sales productivity suite and is linked to the same database used by HubSpot Marketing and HubSpot Sales. Together, the suite helps you to organize contacts, track tasks and deals, share documents, and, essentially, make your sales pipeline more efficient. How much does HubSpot […]
Easy To Use CRM Software: HubSpot CRM, Zoho CRM and Freshsales

Easy To Use CRM Software: HubSpot CRM, Zoho CRM and Freshsales

A CRM that’s easiest to use will be the one most successfully implemented. However sophisticated its features are, if sales, support, or marketing teams find them difficult, the features will be seen as an inconvenience, not tools. Spurred by the increase in spending on cloud computing tools (Worldwide Semiannual Public Cloud Services Spending Guide 2018), vendors […]
What is CRM Software? Analysis of Features, Types and Pricing

What is CRM Software? Analysis of Features, Types and Pricing

What is CRM software? CRM software is a system that enables you to nurture relationships with customers and prospects to drive sales or sustain long-term profitability. It also aggregates streams of customer data to provide you with valuable insights that will help you craft better strategies as well as business decisions. With customers expecting stellar […]
12 Infusionsoft Alternatives You Should Consider in 2024

12 Infusionsoft Alternatives You Should Consider in 2024

We have updated this article with information on the leading CURRENT_YEAR customer relationship management (CRM) software alternatives to Infusionsoft to stay on the lookout for the newest solutions in the niche. Infusionsoft is undoubtedly one of the leading relationship management products available, as it helped turn a simple CRM rule into a business cornerstone: The more organized your […]
10 Alternatives to Salesforce CRM for Companies Who Need a Simpler Solution

10 Alternatives to Salesforce CRM for Companies Who Need a Simpler Solution

What is the best alternative to Salesforce CRM? The best alternative to Salesforce CRM is HubSpot CRM because it provides you with all the major CRM functionalities including native integration with other tools by HubSpot. Unlike other similar platforms, HubSpot CRM is free without any limits as it can be used indefinitely by an unlimited […]
How Much Does CRM Software Cost: Overview of Typical Pricing Plans in 2024

How Much Does CRM Software Cost: Overview of Typical Pricing Plans in 2024

How much does CRM software cost? CRM software cost often varies based on factors like the number of users and features. Typically, small business plans start from $12 to $20 per user/month, while enterprise plans usually come by quote. Many vendors also offer free but pared-down versions, while some of them, especially HubSpot CRM, offer […]
4 Questions to Answer Before Implementing CRM

4 Questions to Answer Before Implementing CRM

Customer relationship management software is everywhere. According to research, more than 91 percent of companies with over 11 employees use some sort of CRM. And the global CRM market has surpassed $25 billion. It’s not hard to understand why: Nucleus Research estimates that organizations see a return of $.8.71 for every dollar they spend on […]
HubSpot.com Get Free CRM for Your Business

HubSpot.com Get Free CRM for Your Business

If someone mentions freemium you probably instantly imagine apps with limited features. But that’s not the case with HubSpot CRM. It’s free and it’s robust, belying the idea that there’s no free lunch. Today the brand is practically synonymous with inbound marketing; in fact, it’s a term coined by HubSpot CEO Brian Halligan. The company […]