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9 Latest Customer Support Trends & Predictions for 2024

A new version of this article, featuring the latest data and statistics is available. Check out our report on Customer Support Software Trends for 2022/2023. You need to up your customer support game and you need to do it now. With the COVID-19 crisis, consumers’ expectations of customer service have reached new heights. This resulted […]

24 SEO Trends for 2024: Latest Forecasts You Should Be Thinking About

SEO is an evolving industry. As its history and recent SEO trends show, its development, growth, and best practices change over time. Everybody once tried to build a good amount of links on other sites. The future may be of an SEO that is focused elsewhere. So, what is new in SEO this 2021? In […]

72 Vital Digital Transformation Statistics: 2024 Spending, Adoption, Analysis & Data

Digital transformation (DX) used to be something that’s just good to have. But since COVID-19 disrupted business operations worldwide, many organizations now see DX as a necessary step in preserving their business as reflected by the most current digital transformation statistics. Fueled by speedy internet everywhere, digitization now plays a critical role in adding business […]

81 Key Fintech Statistics 2024: Market Share & Data Analysis

Just how worried or excited should you be about fintech? In 2019, 64% of consumers have used two or more fintech services or platforms. Additionally, recent fintech statistics show that the COVID-19 pandemic has contributed to the acceleration of cloud services and similar solutions for the industry. As such, it makes sense that the usage […]

How to Take Screenshot on Mac

How to take a screenshot on Mac? To take a screenshot on Mac, follow these steps: Press Shift-Command-5 keys on your keyboard. Select Capture Entire Screen, Capture Selected Window, or Capture Selected Portion depending on the type of screenshot you want. Click on the window or part of the screen if you want to capture […]

What Is Brand Strategy & How to Build Powerful Company Branding?

What is brand strategy? Brand strategy is the set of ideas or symbols that you intend to represent your business distinctly and differently from other businesses. It attempts to equate your business as the standard of any idea, making your product or service easily recalled by your intended market. Brand. Every business craves it but […]

54 Basic Video and Web Conferencing Statistics: 2021 Analysis of Data & Market Share

A new version of this article, featuring the latest data and statistics is available. Check out our report on Video and Web Conferencing Software Statistics for 2022. The way people meet and work has changed tremendously. Businesses are no longer limited to the conventional, planned conference room meetings. And with COVID-19 making an in-person meeting […]

List of HubSpot Products & Services

What are Hubspot’s products and services? HubSpot’s product and services are the following: CRM Marketing Sales Customer Service CMS Consulting Dozens of tools and features are offered through these core functions, all of which are built around the concept of inbound marketing designed to help grow a business. Are you on the lookout for HubSpot […]

32 Professional Service Automation Statistics You Must Read: 2021 Data Analysis & Market Share

A new version of this article, featuring the latest data and statistics, is available. Check out our report on Professional Services Automation Software Statistics for 2022. The inherent customer-focused nature of the professional service industry has induced significant changes and innovations within the entire space. As professional service automation statistics have shown, the industry is changing, […]

74 Basic Appointment Scheduling Statistics: 2021 Data Analysis & Market Share

A new version of this article, featuring the latest data and statistics, is available. Check out our report on Appointment Scheduling Software Statistics for 2022. If your business is one of those appointment-based companies, you ought to know how important booking is to your cash flow. To stay competitive, you should pay attention to the way […]

120 Essential Sales Statistics: 2024 Data & Strategies Analysis

The sales industry has reached a turning point in the age of the customer. Gone are the days of aggressive sales pitches and traditional selling strategies. In the modern business landscape, a deep understanding of your target market reigns supreme. This is why companies need to slowly embrace sophisticated sales strategies that include utilizing sales […]

66 Digital Marketing Statistics You Must Know: 2021 Data on Email, Social & Mobile Channels

A new version of this article, featuring the latest data and statistics, is available. Check out our report on Digital Marketing Software Statistics for 2022. To be able to do digital marketing, you have to learn its fundamentals. Things like creating authentic content, improving site loading speed, and prospect segmentation are needed to implement digital marketing […]

82 Web & UX Design Statistics You Can’t Ignore: 2024 Data Analysis & Market Share

In this article, we will present some of the most relevant website builder and UX design statistics to date. If you have been observing how commerce is conducted online nowadays, then you know how web design and user experience (UX) design have become very critical business components. Put simply; many companies have grown to rely […]

36 Vital Field Service Management Statistics: 2021 Analysis of Data & Market Share

A new version of this article, featuring the latest data and statistics, is available. Check out our report on Field Service Management Software Statistics for 2022. Does your business require you to have people, equipment, transactions, and services in the field? If your answer is yes, then what you need is any one of these […]

193 Technology Statistics You Must Know: 2024 Market Share Analysis & Data

To maximize the benefits that every piece of new tech has to offer, you must stay up-to-date on the latest industry news and developments. To help you out, we have compiled some of the most essential technology statistics. In the coming years, we can expect more advanced technologies to stir up the market like IoT, […]

95 Visual Content in Marketing Statistics You Must Know: 2024 Market Share & Data Analysis

With so much content for everyone to see, the only way for your content to stand out is by creating extraordinary and one-of-a-kind content that others cannot easily copy or imitate. And from a business standpoint, your content should also encourage people to come back to your site again and again. More specifically, you are […]

81 Relevant B2B Statistics: 2024 Market Share Analysis & Data

Nowadays, most B2B transactions involve software solutions that can automate the delivery of goods and services as well as make payments more convenient for both parties. Moving forward, we will see the industry shift towards the adoption of artificial intelligence and the utilization of mobile technology. Can we possibly get a glimpse of that time […]

71 Cloud File & Document Management Statistics You Must Know: 2021 Data Analysis & Market Share

A new version of this article, featuring the latest data and statistics, is available. Check out our report on Cloud File & Document Management Software Statistics for 2022. Data is the lifeblood of businesses, most of whom produce a staggering amount of data every day, doing so with any number of document management software applications concurrently […]

88 Call Center Statistics You Must Read: 2021 Data Analysis & Market Share

A new version of this article, featuring the latest data and statistics, is available. Check out our report on Call Center Software Statistics for 2022. In the age of chats and social media, a call center is still key to managing customer queries. It’s the nearest experience to face-to-face engagement. But where before call centers are […]

Top 10 Richest Countries in the World in 2024

What is the richest country in the world? The richest country in the world is Qatar, a small nation that enjoys the economic benefits of vast petroleum reserves. The country’s oil industry accounts for 85% of its exports and 70% of its national revenue. With a population of only 2.639 million, Qatar enjoys robust economic […]

20 Best SQL Editor Tools of 2024

What is the best SQL Editor Tool? The best SQL editor tool is Microsoft Microsoft SQL Server Management Studio (SSMS), as it offers an integrated environment that lets you monitor, query, design, and configure your local and online databases. The platform also offers robust security options to help you keep your data protected at all […]

Top 10 Alternatives to NordVPN

What is the top alternative to NordVPN? The top alternative to NordVPN is ZenMate. The application not only provides decent server speed and server network/spread, but it also provides military-grade security to cover the users’ need for privacy. It supports major protocols and tunneling and can be accessed from any desktop or mobile device. While […]

71+ Essential Help Desk Statistics: 2024 Analysis of Trends, Data and Market Share

A new version of this article, featuring the latest data and statistics, is available. Check out our report on Help Desk Software Statistics for 2022. Help desks have certainly changed over the years. Thanks to technology, what started as ticketing systems to accommodate customer concerns have now become platforms for customer experience best practices through […]

What Skills Are Needed To Be An IT Manager in 2024?

What skills do you need to be an IT manager? The skills you need to be an IT manager are a mix of leadership, soft and technical skills. The most important of these is the ability to harness the diverse talents of people under your command. Soft skills or employee management skills hinge on how […]

20 Best Auditing Software for 2024

What is the best auditing software? The best audit software is ProntoForms. This highly-rated form and app building software helps businesses deploy field-focused, customizable forms in a quick, efficient way. Field service personnel doing site inspections and audits can use Prontoforms to collect data and send reports over the cloud in real-time, even without an […]

12 Best Cloud-based Salon Software for Small Business of 2024

What is the best cloud-based salon software for small business? The best cloud-based salon software for small business is Mangomint. Using a centralized platform, this cloud-based software offers client management capabilities that enable businesses to customize their services, provide individualized recommendations, and effectively monitor client interactions. You’ll be surprised at how much salon software has […]

How Does Grammarly Work? A Comprehensive Guide for 2024

How does Grammarly work? Grammarly works by using context, not just word referencing, to fix your sentences. Using an AI-enabled algorithm, it goes beyond spell-check, and can improve your writing’s cohesion, fluency and vocabulary. The app is available for free in different versions, whether as a Chrome extension or desktop app, among others. Being a […]

What is Compliance Management Software? Analysis of Features, Benefits and Pricing

What is compliance management software? Compliance management software is a business system that centralizes, consolidates, automates and streamlines processes, files and communication relevant to an organization’s adherence to meeting government and professional standards and regulations required in their industry. This type of software helps you manage risks, deploy an optimized workflow and empower staff with […]

The Chatbot Apocalypse: Is it as Bad as You Think?

Are bots killing jobs, is your job at risk and what can businesses do to make the most of the AI tsunami. Let’s assume you work for the sales department of a large and thriving SaaS company. You fire up your laptop to start the day, but unfortunately, you know you’re very late. You expect to see […]

Which Software Is Best for Spell and Grammar Check in 2024?

What is the best spell and grammar check software? The best spell and grammar check software is Grammarly, a comprehensive solution that can help correct not only your grammar and spelling but also your tone and style. It’s a widely-popular platform that can be embedded in many different apps, including Google Docs, Gmail, Messenger, and […]

20 Best Fundraising Software Solutions of 2024

Managing a nonprofit organization entails a lot of hard work, a major part of which is fundraising. This process involves a multitude of other tasks that can be quite difficult to manage, especially for institutions with limited manpower. From setting up campaigns to managing donors, you may end up rummaging through document after document just […]

What is the Best Team Collaboration Tool: Microsoft Project, Trello, or Jira?

Team collaboration software solutions have changed the way companies tackle their projects and daily tasks by streamlining and optimizing operations. With tools that help project managers, entrepreneurs, and other professionals get complete visibility over their workload and schedule, these platforms are surely great additions to any company’s collection of business systems. The only question now […]

20 Best Virtual Desktop Infrastructure Software in 2024

What is the best virtual desktop infrastructure software in CURRENT_YEAR? The best virtual desktop infrastructure in CURRENT_YEAR is Ace Cloud Hosting VDI for its custom desktop solutions. With this, users can ensure that their virtual desktops are efficient and secure on various end-user devices. Moreover, it can backup and restore data, support multiple coding languages, […]

Field Service Management Software for Small Businesses for 2024

Providing field services is no easy feat, especially for small companies who have limited staff members. Luckily, there are plenty of field service management software that caters to the needs of different business sizes. In this article, we will guide you through the process of choosing the ideal FSM solution for your company. Among the […]

Top 10 Alternatives To Jobber: Leading Field Management Service Software Solutions

Field Service Management Software (FMS) is essential to keeping tabs on your schedule, job orders, invoices, and payments. These are now the standard feature set in any FMS software, and one of these is Jobber.

The U.S. Falls Behind Developing Countries In Customer Support Satisfaction Report

The following article was prepared by Sebastian Lambert, CEO of FinancesOnline and an expert in the field of SaaS & B2B solutions. Analysis presented below is a result of his extensive research into live chat and customer service market and meticulous consultations with industry leaders. You would think that American businesses had it sorted […]

21 Best Distribution Software in 2024

What is the best distribution software? The best distribution software is NetSuite ERP, owing to its cloud-based functionalities that allow you to monitor, manage, and control various aspects of your business. It also provides complete visibility over your operations, from supply chain to financial management. Growing companies often use multiple independent software to manage inventory, […]

20 Best Identity Management Software in 2024

What is the top identity management software? The top identity management software is Ondato because of its end-to-end features which include identity verification, due diligence management, and authentication. It also has unique Know Your Customer (KYC) and Anti-Money Laundering (AML) management capabilities. Identity theft is undeniably a significant concern for any individual or business in […]

Top 10 Alternatives to One Hour Translation: Top Translation Software Solutions

Whether you are building an international brand, localizing your website, or simply trying to improve your interactions with global customers, having translation software at your disposal is a must. Should you find yourself in need of one, One Hour Translation is a good option to have. Aside from providing you with top-of-the-line translation services, they also […]

20 Best Fixed Asset Management Software of 2024

What is the best fixed asset management software? The best fixed asset management software is eMaint. eMaint is a cloud-based platform designed to help maintenance teams effectively manage their operations and improve overall productivity. It is a widely trusted platform among both large and small businesses, and is designed to facilitate planning, monitoring, and optimization […]

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