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Adam Goldberg

Adam Goldberg

Adam Goldberg is a senior market research analyst and one of the key customer experience technology and CRM pioneers working for the FinancesOnline review team. He has been cooperating with FinancesOnline for over 5 years now. During that time Andrew has analyzed more than 2,000 CRM solutions and he’s well-known for his honest reviews and his unique perspective on challenges and opportunities posed by customer-centric innovation. He’s a strong believer in business process automation and the role it plays in customer data management, conversational intelligence, and customer engagement. His work has been mentioned in many major publications and media sites, including MSN, Springer, TheNextWeb, and CIO.

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Articles published by Adam Goldberg:

5 Best Sales Software Small Business 2024 Suggestions

5 Best Sales Software Small Business 2024 Suggestions

As markets change, sales software systems adapt with constant improvements. Hence, we have recently updated this article with a list of up-to-date sales solutions for small enterprises for CURRENT_YEAR. Through the prism of the owner of a small or newly established retail businesses, there isn’t much software can bring on the table to facilitate sales. And […]
Review of the Most Useful Features & Tools In Popular Zoho Products

Review of the Most Useful Features & Tools In Popular Zoho Products

Zoho users sticking to the brand across their business processes may be a good strategy to keep cross-departmental workflows closely integrated using a single Zoho infrastructure. If you think this idea has merit and, in fact, you’re already using a Zoho app, it pays to know other popular Zoho products. We reviewed here your next […]
Salesforce CRM Alternatives: Comparison of Top 2024 CRM Software Products

Salesforce CRM Alternatives: Comparison of Top 2024 CRM Software Products

With consideration for the constantly changing and improving market of customer relationship management software, we have updated this article with information of CURRENT_YEAR top CRM software alternatives to Salesforce and their comparison.   Salesforce is one of the more popular CRM solutions in the market today, but is it the best for your situation? There are […]
Top 3 Sales Software Solutions: Comparison of HubSpot, Freshsales and Pipedrive

Top 3 Sales Software Solutions: Comparison of HubSpot, Freshsales and Pipedrive

What is the best sales software solution? The best sales software solution is HubSpot because it helps businesses achieve high levels of sales and operational productivity through efficient automation and acceleration of the sales process. Freshsales and Pipedrive follow closely in terms of their proven capabilities to help convert promising leads into actual sales for […]
5 Ways to Prevent Your CRM from Killing Sales

5 Ways to Prevent Your CRM from Killing Sales

CRMs are often thought to be a standard for business, a must-have tool in the sales and customer service functions. But a CRM is only as powerful as the people who know how to use it to their advantage. And if it is underutilized or not implemented correctly, a CRM can cause more problems than […]

8 Ways MS Dynamics 365 Empowers Digital Transformation

MS Dynamics CRM 365 is the comprehensive software suite facilitating brilliant fusion of CRM and ERP cloud services focused on a specific business process. This integrated cloud-based CRM and ERP solutions offer intelligent Software-as-a-Service (SaaS) applications that seamlessly integrate with Microsoft Office 365. MS Dynamics CRM 365 incorporates indispensable apps for the high-end sales forecast […]
15 Best Sales Software Systems for Your Business in 2024

15 Best Sales Software Systems for Your Business in 2024

What is the best sales software? The best sales software is HubSpot Sales Hub for its intuitive interface, smooth integration with marketing tools, and a rich feature set encompassing contact management, email tracking, and automation, facilitating streamlined lead management and deal closure. Its powerful analytics and reporting features further elevate productivity, making it a comprehensive […]
CRM Software: List Of Top 5 Solutions for Small Business 2024

CRM Software: List Of Top 5 Solutions for Small Business 2024

Choosing a smart CRM system is a necessary precondition for establishing and maintaining quality relationships with customers. This type of software allows companies to streamline interaction via many different channels, organizes and stores conversations in a centralized database, but most of all allows to monitor your campaigns and depict trends that could improve the services […]
15 Best CRM Systems for Your Business

15 Best CRM Systems for Your Business

What is the best CRM software? The best CRM software is HubSpot CRM, a simple yet powerful customer relationship management platform that lets sales and marketing teams track and nurture leads. It makes it easy to monitor customer interactions through multiple channels, including social media, email, and phone calls, to grow thriving customer relationships. A […]
How Much Does Freshsales Cost? Get A Free Trial

How Much Does Freshsales Cost? Get A Free Trial

Freshsales is a popular CRM Package from the Freshdesk stable that offers lead scoring, user behavior tracking, integrated email and phone and several other useful features. Freshdesk created Freshsales after having difficulty in using other CRM solutions for their needs. They had to subscribe to multiple apps to get the work done which made things […]
Freshsales: Pros & Cons Of The Leading CRM Software Solution

Freshsales: Pros & Cons Of The Leading CRM Software Solution

Freshsales is a frontline product from the Freshdesk app stable. It is a high quality CRM that can help your team keep track of contacts and solve their queries. Being a single contact management hub with a simple and easy to use interface it is a reliable tool that you can use to manage even […]
xSellco Repricer: Pros & Cons Of The Leading Sales Software

xSellco Repricer: Pros & Cons Of The Leading Sales Software

xSellco Repricer is one of the three business modules offered by xSellco. This module manages real-time repricing as well as margin and competitor pricing which helps businesses boost their profits in multiple ways. The app works with a new set of smart pricing rules that compete with FBA, and help you create a separate tactic […]
How Artificial Intelligence Technologies Are Changing the Face of CRM

How Artificial Intelligence Technologies Are Changing the Face of CRM

Artificial Intelligence (AI) is no longer a science fiction concept, but a tool that could change nearly every single aspect of our lives. From the entertainment industry to technology, each step forward into a more automatized future is bringing us to the brink of near dependency on AI. It provides faster solutions and eliminates the […]
How Much Should A Startup Invest In A CRM Solution

How Much Should A Startup Invest In A CRM Solution

A business is better placed above its competitors if it can manage its customers well. From this point of view, CRM is more than a software – it is a strategy that can be a cloud storage solution for start-ups and can enable a business owner to learn about the needs and behavior of its […]
How Does Salesforce Software Assist Modern Businesses?

How Does Salesforce Software Assist Modern Businesses?

The largest and most well-known Customer Relationship Management (CRM) platform is known as Saleforce. It provides businesses with solutions on a basis that is known as “Software As A Service” (SaaS). These solutions are offered over the Internet through the Cloud service. Thanks to this style of service provision, the employees of the client businesses […]
How Much Does Unomy Cost? Get a Free Demo

How Much Does Unomy Cost? Get a Free Demo

Unomy is a popular sales and marketing intelligence platform. You can use the app to build lists of targeted prospects, enrich your leads with valuable business information, and track the companies you are interested in, effectively and easily. If you are wondering how much does Unomy cost, we can help you. In this article, we […]
Unomy: Pros and Cons of the Top Lead Management Software

Unomy: Pros and Cons of the Top Lead Management Software

Unomy is a top sales and intelligence app which helps internet-based companies gather, analyze, and process relevant data. The solution quickly improves B2B deals with its sourcing, organizing, and prioritizing capabilities. It offers detailed company/employee profiles that concentrate on real-time performance to assist you in comparing contact information. In this article, we look at the […]
12 Best Zoho Products in 2024: Reviews of the Most Popular Services

12 Best Zoho Products in 2024: Reviews of the Most Popular Services

What are the key Zoho products? The key Zoho products are Zoho People, Zoho Books, Zoho Inventory, Zoho CRM, and Zoho Sites. For one, Zoho People is a widely-used HR solution, which is part of the comprehensive Zoho suite of business applications and tools for SMBs. Zoho is a provider of a very popular award-winning […]
RevampCRM: Pros & Cons of the Top CRM Software

RevampCRM: Pros & Cons of the Top CRM Software

RevampCRM is a popular sales and marketing CRM software for e-tailers and small businesses that helps to streamline workflow and automate reporting. You can use it to conduct email campaigns, define continuous-automation workflows, and dynamically segment leads. Users can utilize the software to automate a range of tasks including task creating, lead score, follow-up emails, […]
How Much Does Brightpearl Cost? Get A Free Demo

How Much Does Brightpearl Cost? Get A Free Demo

A high-quality sales software can help you standardize the entire sales process from lead to quote and conversion, and also provide tools for reporting and performance evaluation. FinancesOnline analysis of the leading sales software apps shows that Brightpearl is one of the leaders in the sales software category offering a firm and substantial back-office support, […]
Brightpearl: Pros & Cons Of The Top ERP & Inventory Management Software

Brightpearl: Pros & Cons Of The Top ERP & Inventory Management Software

Brightpearl is a high-quality inventory management and ERP software that can help retailers become profitable. Its Retail Management System is a single cloud-based software that manages orders, inventory, accounting, customer data, and reporting. The system assures retailers that their order data and inventory are accurate and integrated across all channels. They can get a unified […]
Top Features of Unomy: An Award-winning Sales & Marketing Intelligence Software

Top Features of Unomy: An Award-winning Sales & Marketing Intelligence Software

As disputable as you think this issue is, sales quota no longer hides in unique ideas – it stretches to numbers and inches. You do your research homework, target metrics that matter to your business, and lean back to see the same practices that worked for your competitors work for you too. Will they? One can […]
7 Insights to Effectively Define Customer Success for B2B & SaaS

7 Insights to Effectively Define Customer Success for B2B & SaaS

How to define customer success? To define customer success effectively, businesses must focus on customers and not on their products. They must also know who their ideal customers are and be able to manage their expectations. Companies should involve every department on customer support and invest more in the onboarding process. In customers’ point of […]
Review of RevampCRM: Pros, Cons and Pricing of Award-winning CRM Software

Review of RevampCRM: Pros, Cons and Pricing of Award-winning CRM Software

RevampCRM is a leading sales and marketing CRM for e-tailers and small businesses. It was designed to automate reporting and streamline your workflow. In this detailed RevampCRM reviews, we evaluate the main features and functionalities of this app and discuss its key aspects. We will also take a look at the most frequent user comments […]
Review of Brightpearl: Pros, Cons and Pricing of Award-winning Inventory Management & ERP Software

Review of Brightpearl: Pros, Cons and Pricing of Award-winning Inventory Management & ERP Software

Brightpearl is one of the best multi-channel retail management applications. It helps companies manage all the main aspects of their business—accounting, reporting, customer data, inventory, and handling orders—in one place. In this Brightpearl reviews, we will scrutinize all the important features of the app and discuss the main aspects and benefits of this service. We will also […]
Review of KiteDesk FIND: Pros, Cons and Pricing of Award-winning Lead Generation Software

Review of KiteDesk FIND: Pros, Cons and Pricing of Award-winning Lead Generation Software

KiteDesk FIND is a software that promises a smarter way to get leads. More importantly, it allows you to keep the pace of your lead volume month over month so your conversion rate maintains an upward swing all the time. Leads are everywhere; what KiteDesk does is it qualifies them based on your Ideal Customer […]
PipelineDeals Competitors: What Is The Best CRM Software?

PipelineDeals Competitors: What Is The Best CRM Software?

CRM software can be a very useful asset to almost any company. It’s a service that can be really helpful in terms of boosting your sales and ensure a high level of customer satisfaction. But, there is quite a lot of solid CRM service out there. One of them is PipelineDeals, a powerful and very […]
Pros and Cons of Zoho CRM in 2024

Pros and Cons of Zoho CRM in 2024

What are the pros and cons of Zoho CRM? The pros and cons of Zoho CRM include an extensively AI-driven contact and lead management system that lets you focus on prospects based on how far they are to closing the deals. The software takes inspiration from emerging technologies and updates or upgrades regularly. It’s a […]
How Much Does PipelineDeals Cost And Why You Should Get A Free Trial

How Much Does PipelineDeals Cost And Why You Should Get A Free Trial

Branded by experts and simple users as one of the best cloud-based Customer Relationship Manager (CRM) for B2B sales teams, PipelineDeals CRM packs a powerful punch that is complemented by its simplcitity and user friendliness. This dynamic platform provides businesses with a plethora of functionalities that makes it easy for teams to stay organized, focused, […]
What’s in Store for CRMs in 2016?

What’s in Store for CRMs in 2016?

You either ride along or die wishing! The scene of modern marketing is fast evolving. New leaps in technologies are emerging that are fundamentally changing the current business landscape. And, what is even more disturbing is the mutating trends in the CRMs that are threatening to throw lords of ‘status quo’ into oblivion. I hope you […]
Nimble Competitors: 5 CRM Software Alternatives You Can Consider

Nimble Competitors: 5 CRM Software Alternatives You Can Consider

There are quite a few reliable CRM services available out there that will offer all the key features you’re looking for in that kind of software: they’ll help you pull data from your customer records and engagements, and process the information to get useful insights about your market, create a sales funnel, follow leads, conduct loyalty […]
Review of Teamgate: Pros, Cons and Pricing of Award-winning CRM

Review of Teamgate: Pros, Cons and Pricing of Award-winning CRM

In this article we review Teamgate, one of the leading sales CRM services. We’ll take a look at how Teamgate works, what unique features it offers discuss the top things we like about this software. To give you a better overview of the service we simulated a few typical CRM scenarios to evaluate how Teamgate […]
Top 3 CRM Solutions: Comparison of HubSpot, Salesforce and Freshworks CRM

Top 3 CRM Solutions: Comparison of HubSpot, Salesforce and Freshworks CRM

What is the top CRM software solution on the market? The top CRM software solution on the market is HubSpot CRM. It was chosen for having robust core customer relationship management functionalities, easy set-up, and simple navigation. Moreover, the vendor offers affordable and flexible pricing plans for different business sizes. Picking out a customer relationship […]
Review of PipelineDeals: Pros, Cons and Pricing of Award-winning CRM

Review of PipelineDeals: Pros, Cons and Pricing of Award-winning CRM

What makes a CRM app the best? It can have the most robust features, but fail in user engagement. It may be simple enough to use, but devoid of sophisticated capabilities. In fact, it may have both aspects, but its support may be lacking. This has been our experience after reviewing over seventy great CRM […]
Zoho CRM vs Salesforce: Comparison of Top CRM Software Services

Zoho CRM vs Salesforce: Comparison of Top CRM Software Services

CRM is important to your company, whether you’re targeting new or existing clients. It doesn’t matter if you are just a new company or a firm that already has a rapidly-expanding sales team: you need a good CRM tool that will allow you to see and examine analytics while at the same time enabling you to […]
Zoho vs. Nimble: Comparison of the Leading CRM Solutions

Zoho vs. Nimble: Comparison of the Leading CRM Solutions

Businesses have such a big number of CRM software tools to choose from today that selecting the best product for your business is often confusing. Zoho CRM and Nimble are one of the most well-known products out there. Both offer all the key CRM functionalities. They also have their own share of fans who attest to their […]
Microsoft Dynamics vs Salesforce: Comparison of Top CRMs On The Market

Microsoft Dynamics vs Salesforce: Comparison of Top CRMs On The Market

Microsoft Dynamics CRM and Salesforce are two of the top CRM systems currently available in the market. Many businesses spend a lot of time comparing Microsoft Dynamics vs Salesforce to decide which of these two solutions will provide them the highest overall value. Since its day one, Salesforce was created as a web-based application. Thus, […]
Top 5 Reasons Why CRM and the Internet-of-Things Will Influence Customer Engagement

Top 5 Reasons Why CRM and the Internet-of-Things Will Influence Customer Engagement

More and more people are embracing the phenomenon of increased connectivity through smart gadgets and wireless technology. Appliances are coming out with sensors that detect change and adapt their functions accordingly. It is only fair to say that the next era in technology will be that of Internet-of-Things (IOT). IOT is the phenomenon of gadgets […]
6 Tips On How To Choose The Best CRM Software For Your Business

6 Tips On How To Choose The Best CRM Software For Your Business

How to choose the best CRM software for your business? If you want to choose the best CRM software for your business use the following steps: know your business requirements study the different types of CRM evaluate the CRM features weigh on the cost/pricing research about the vendor take the software for a test drive […]